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Reviews from AWS customer

7 AWS reviews

External reviews

1,336 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Steven M.

AppMon Review

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
Dynatrace AppMon Purepaths are a game changer, the level of detail provided has helped our company prevent countless sev 1s and help with application performance optimization
What do you dislike about the product?
As good as AppMon purepaths are, the AppMon backend systems can barely handle large Purpath requests. We understand there are more effective ways of looking for errors within purpaths but when in a firefight, we want the information as fast as possible
What problems is the product solving and how is that benefiting you?
Time to resolution. Whenever there is a sev 1 or even a minor issue, using AppMon and the Busniess transactions we've created we are now able to solve issues with a constantly shortening of time
Recommendations to others considering the product:
Get a Guardian or do many training sessions offered by Dynatrace, this applications good but does have a learning curve


    Robert V.

Very mature tool, quick setup, lots of value!

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
Dynatrace captures every single transaction for all users and it created a real-time dynamic map of the application's runtime. This approach facilitates a deep and mature understanding of the monitored application's behavior and provides insight into the users' experience with the monitored application
What do you dislike about the product?
Expensive for a typical monitoring team budget, but the benefits that it provides help create a compelling business case for getting the tool. Totally worth it!
What problems is the product solving and how is that benefiting you?
The ability to understand how users actually use the application in Production and which critical transactions are impacted by issues in the application stack.
Recommendations to others considering the product:
When considering other vendors, keep in mind the importance of catching every transaction! That was my turn off for other vendors.


    Banking

Dynatrace SaaS Helps us reduce downtime.

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
The SaaS product is easy to implement and use. The recorders are intuitive, and a varying level of technical expertise can spin up new Synthetics within minutes. The dashboards are constantly improving and I really like that Dynatrace listens to feedback from its customers in order to provide new value.
What do you dislike about the product?
There aren't many things that I dislike, but a solution to solve MFA would be ideal. I have yet to find a great way to complete Synthetics that require MFA. The community is often a fantastic resource however, and I've found that I'm able to easily traverse the community pages in search of the information I need.
What problems is the product solving and how is that benefiting you?
We want to know about any externally facing issues before our customers do, and hopefully fix them before they realize it. Dynatrace has caught unexpected outages with ISP's and other issues that we've been able to respond to extremely quickly. With Dynatrace SaaS we feel like we're ahead of the issues, and can tweak performances to improve customer experiences.
Recommendations to others considering the product:
Highly recommend.


    Wholesale

When it comes to web site user experience monitoring, it doesn't get any better

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
The ability to see every web transaction from the user perspective.
What do you dislike about the product?
While markedly better than the old AppMon product, the user interface is still challenging to navigate. All this doesn't come cheap and you'll have to negotiate to get the price down from outrageous to just expensive.
What problems is the product solving and how is that benefiting you?
Monitor my companies e-commerce website. My developers can see issues they didn't know exist. We also use the tool to perform A/B type testing.
Recommendations to others considering the product:
Definitely do a demo/test POC to make sure you know what your getting. Also do a POC on one or two other vendors. I found Dynatrace to best met our needs for web site user experience monitoring. None of the competitors could match, although they claimed they could during the initial sales calls. The POC is what gave me the information I needed.


    shivam s.

Dynatrace Review

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
Everything which is required for my company as APM is there
What do you dislike about the product?
Nothing as of now because what ever needs are there for my company dynatrace is fulfilling it
What problems is the product solving and how is that benefiting you?
Monitoring of application,
Everything


    Gino Jr. C.

Java-based micro-services monitoring

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
Good usage of the JVM instrumentations. We have good visibility of internal JVM processes and metrics.
What do you dislike about the product?
Not much visibility into Python processes.
What problems is the product solving and how is that benefiting you?
Instant monitoring (with alerts) and good insight when investigation is required.
Recommendations to others considering the product:
If Java-based services, you will be pleased with Dynatrace!


    Marcus F.

Great products

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
The products are easy to use. Help options actually take you to the Dynatrace FAQ sheet about your issues.
What do you dislike about the product?
Honestly its a bit expensive, but I suppose you get what you pay for.
What problems is the product solving and how is that benefiting you?
We are monitoring business essential sites and a brand new mobile app.
Recommendations to others considering the product:
really any product made by Dynatrace is good. you cant go wrong.


    Health, Wellness and Fitness

P1 Eliminator

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
2019 was a great year for us and dynatrace. We moved from dynatrace legacy portal to dynatrace public cloud. In the mean time our company signed a bug APM contract with dynatrace. As a part of that, dynatrace built our own private clous and to access all components, we again moved to Cigna private cloud
What do you dislike about the product?
there is none which I dislike about this
What problems is the product solving and how is that benefiting you?
Response time issue(slowness in page nevigations) experienced by external customer for all of our customer facing websites.

With the APM, we are able to do a very deep down analysis in our servers / JVMs and we can also able to download the piece of code with help of pure path
Recommendations to others considering the product:
surely. If you are snot sure, first purchase a small contract, see the result and you would like to cover all the application


    Internet

Monitoring easily with Dynatrace

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
The self configuration oneagent feature.
What do you dislike about the product?
Dashboard should be more customizable, I think.
What problems is the product solving and how is that benefiting you?
Black holes in infrastructure monitoring.


    Information Technology and Services

Experience with Dynatrace

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
Dynatrace is a excellent in terms of end to end APM solutions. It meets customer demands.
I have worked in Dynatrace Appmon, UEM, synthetic, Keynote and mobile testing and my experience was superb.
What do you dislike about the product?
I have posted few of my ideas on ideas forum but it doesn't get approved quickly though it's a genuine idea for product modification
What problems is the product solving and how is that benefiting you?
Availability, performance and network related monitoring using these tools