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Reviews from AWS customer

7 AWS reviews

External reviews

1,337 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Computer Software

love it

  • January 25, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace offers superior monitoring capabilities
What do you dislike about the product?
Dynatrace licenses are rather expensive
What problems is the product solving and how is that benefiting you?
Application performance monitoring


    Financial Services

Excellent for application stack performance

  • January 21, 2018
  • Review provided by G2

What do you like best about the product?
Very good product, Easy to install and get running.very competitive licence costs, and 24/7 product support.
What do you dislike about the product?
Never used in cloud, so ambiguous about the bandwidth usage and availability over there
What problems is the product solving and how is that benefiting you?
Monitor performance and logs


    Wholesale

Best APM Tool on the Market

  • January 18, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace is the best APM tool on the market. It tracks all user and bot interactions and stores them so you can later go back and investigate what may have caused an issue or made a user have a bad experience. We have this tool implemented on all of our eCommerce websites, apps, and servers.
What do you dislike about the product?
I currently wish there were more features that related to digital marketing. We are constantly trying to verify real sessions and users and since dynatrace already gathers this information, it would be nice to have an out of the box way to bucket valid traffic into proper marketing channels.
What problems is the product solving and how is that benefiting you?
Performance monitoring on web servers and commerce platforms.
Recommendations to others considering the product:
Although the tool may seem expensive, it has proved it's worth time and time again when our site crashes or things go wrong. The business value we have gained from this tool is incredible.


    Financial Services

Dynatrace APM Solution

  • January 17, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace has allowed us to pinpoint quickly any pain points our clients experience with our applications and respond accordingly. I like how fast we can deep dive into the Pure Path to locate where issues are occurring.
What do you dislike about the product?
I would like to see more features from the desktop client included in the web client. The web client is user-friendly and convenient but would be even better if we could do in it what can be done with the desktop client.
What problems is the product solving and how is that benefiting you?
We experienced immediate results with Dynatrace. During the POC/evaluation of the product, we found the application was making thousands of database queries unnecessarily causing performance issues. With this information, the development team was able to re-architect the app and improve performance.


    Clément D.

Enhance your quality of service

  • January 15, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace monitors 100% of our incoming transactions. It can give access to overall and global indicators (general application health) as well as very specific information (value of a cookie given to a specific user).
It brings light where we were blind: we are able to measure transaction count, response time and errors.
Dynatrace is used by several IT services: production, software engineer, SLA, Customer Relationship, ...
What do you dislike about the product?
The client is not really user friendly. But the efforts made to migrate from a heavy client to a web interface are starting to pay.
The automated exports are quite ugly.
What problems is the product solving and how is that benefiting you?
Incident diagnostic: Helps finding the tiers that is causing the degradation
Performance optimization: Helps finding the slowest transactions, to optimize them and get great results immediatly.
Trends: Avoid customer insatisfaction by acting before a performance degradation becomes a incident.


    Information Technology and Services

Great Tool for Performance Monitoring

  • January 12, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace is a great tool to debug the issues and performance and easy to integrate with all the performance testing tools and CI/CD tools.
Has very good dashboard list to represent the metrics. Dynatrace saves a lot of time in determining what is the likely cause of an issue/bottleneck an end user maybe experiencing. The PurePath technology helps to trace flow of a transaction in the application and is the basis for top down analysis, which tells how an application or transaction is impacted by the underlying infrastructure.
What do you dislike about the product?
Not concerns
What problems is the product solving and how is that benefiting you?
Load testing resulted high response time, when track down at granular level using
pure path technology , it pin-points the SQL Query was responsible for taking loner time to execute , when concurrent users in the system . After fixing this issue Performance improved a lot better and able to upgrade.


    Banking

No more blackbox...

  • January 08, 2018
  • Review provided by G2

What do you like best about the product?
dynaTrace sheds a light on live running code which would otherwise be a black box to us. This is tantamount to incident/problem resolution.

Real user monitoring is also very important to us since it shows us what the customer experience is and can highlight issues like certain pieces of static content taking a long time to download

dt managed - understanding dependencies and providing full stack view (apart from deep network switch view)

Stitching of purepaths together between teirs
What do you dislike about the product?
dt managed - Difficulty finding good technical resources/documentation/best practices on dynaTrace managed

dt managed - Demo dt Managed environment made unavailable for customers

dt managed - Inability to run DT managed server/SG components under a non-priveleged linux user

Slow turn around on support queries. Have had a couple of support tickets not read properly by in

Inability to elegantly handle application alerting on the basis of an individual team (for application originating alerts, not infra)

Appmon - complicated/confusing ways of expose measures.

Appmon - Traffic light graphing based on measures is confusing at first
What problems is the product solving and how is that benefiting you?
Ability to expose business transactions from live running code and graph results then share out dashboards to business stakeholders

Ability to reduce overall customer login times into the system

Significant reduction in Mean time to recover during incidents/problems

Ability to monitor new business features introduced into the application.
Recommendations to others considering the product:
dynaTrace is a 'no-brainer'. Look at the magic quadrants in APM for the past 8-9 years.


    Banking

Dynatrace AppMon Application Performance Monitoring

  • January 08, 2018
  • Review provided by G2

What do you like best about the product?
Granularity of data that Dynatrace is able to provide is extremely valuable and allows developers to track down the root cause of the issue in near real time. Ability to extract data on a transaction level and pin it to specific user behaviours (through EUE) allows fo a complete picture of what the user has been doing with the application when errors occured.
What do you dislike about the product?
Although thick client is useful in a number of scenarios, it would be great to have the same features through a web interface, which is on the roadmap.
What problems is the product solving and how is that benefiting you?
Ability to reduce problem resolution time and provide performance based insights for the business users. We were able to provide near-real time dashboards to our business stakeholders to use to understand user behaviour in the applications.


    Mikko S.

Can it be easier

  • January 06, 2018
  • Review provided by G2

What do you like best about the product?
With the new Dynatrace (OneAgent- based) I mostly like the simplified installation and no configuration when you start using it.
What do you dislike about the product?
Sometimes I feel that I need more configuration options, but I can manage with its fully automated configurations too 😀 - saves my time.
What problems is the product solving and how is that benefiting you?
As a service provide we need less employees to manage our monitoring and of course we save lot of time in troubleshooting.
Recommendations to others considering the product:
Give it a try!


    Antonio I.

APPMON excellent in solving application problems

  • January 04, 2018
  • Review provided by G2

What do you like best about the product?
Installation, very fast configuration.
The tool allows to solve problems related to the application, GC, Thread and system overload.
Excellent End User Experience .
What do you dislike about the product?
I have not encountered any problems. Support could be improved
What problems is the product solving and how is that benefiting you?
we use the tools for different customers. We have solved problems related to the performance of critical systems.
Recommendations to others considering the product:
great product, very intuitive, help in solving problems.