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Reviews from AWS customer

7 AWS reviews

External reviews

1,337 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Ruvim S.

Best application monitoring tool available

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace is a phenomenal application monitoring tool! I love how easy it is to build custom meaningful dashboards that I can show to our internal teams and the end customers. The representation of the data on the dashboards is easy to understand and aesthetically pleasing to the eyes. I am able to display all the trending, volume metrics, and availabilities that matter most all on a single screen. I also like how I can drill down a problem ticket to find what is the root problem and view what additional objects and services are being impacted. This helps our users understand the application better while reducing our MTTR. It was a huge culture change in the way our organization views monitoring, but a necessary one. We are very pleased with the product and the support we receive when we face challenges.
What do you dislike about the product?
The API documentation is not user friendly. I would love to see the documentation rewritten to make it easier and clearer to find exactly what data/metrics I need and how to use them. I would also like to see how other clients are utilizing the API and have access to a repository of these mini projects. The cost of the product is very high.
What problems is the product solving and how is that benefiting you?
Discovering root cause of a problem or an outage without needing 20 people on a conference call sharing information has been made a huge impact in our organization. This tool greatly reduced MTTR and finding the root cause to our application problems.
Recommendations to others considering the product:
Make sure you can integrate with your ticketing system.


    Transportation/Trucking/Railroad

Great product and will only get better!

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
Problem notifications get combined to show you root cause. Easy setup of alert profiles. Dashboards are great and easy to create by anyone. The overall look and feel is great and the ability to dive into each item by clicking on the tiles is very easy to use.
What do you dislike about the product?
Missing purepath data and other deep dive information. When you dive into purepaths there was more information available in AppMon. License management is not available, it would be nice to allocate licenses to specific environments or server groups.
What problems is the product solving and how is that benefiting you?
Monitoring a large infrastructure of web apps. Being able to quickly dive in and solve an issue that is happening. Correlating several issues to one root cause is really good.
Recommendations to others considering the product:
Work with the Dynatrace Guardian to get moving quickly.


    João Luiz V.

It's a best APM Solution

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
I like the performance manager to Docker containers. The AI is the best solution to identify problems. The smartscape, is like to visualize the relations in the componets of application.
What do you dislike about the product?
The relation from application to infrastructure is not cool. I want to correlation the logs ins the AI to the problems to identify quickly the problems of the applicatons.
What problems is the product solving and how is that benefiting you?
I analyzed the performance of the applications and report the teams to solve the problems. Monitoring the user sessions to identify patterns and generate strategies to user marketing.
Recommendations to others considering the product:
Implement the fluxes to easy correlation the application with infraestructure.


    Logistics and Supply Chain

Quick to install and to get basic diagnostics

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
I like that they support SAP solutions.
What do you dislike about the product?
I dislike the high cost of the product.
What problems is the product solving and how is that benefiting you?
java application performance and analysis
Recommendations to others considering the product:
n/a


    Kevin M.

Easy to implement, does what it promised with a steep learning curve

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
The easy access and deployment. No manual setup needed after deploying it into a master image.
What do you dislike about the product?
We would like some more fine tuning in the system.
What problems is the product solving and how is that benefiting you?
Noticing application performance issues before the customers notice them.
We even spot development issues before the developers notice it.


    Wembley C.

Best monitoring tool

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace is easy to implement and use. Your dashboard is very easy to understand too and easy to do deep dive.
What do you dislike about the product?
Dynatrace has many difficult to do deep dive monitoring at cloud aws services.
What problems is the product solving and how is that benefiting you?
Productions bugs and deep dive monitoring. Daily monitoring.


    Information Technology and Services

Great feature set and good value, but needs more cost control for PAYG

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
The ability to monitor from remote locations around the world and then aggregate all stats and results into a series of easy-to-use dashboards. Also alerting through a number of channels, and the ability to deep-drive into performance of individual journeys.

The web UI lends itself to sharing with non-technical colleagues, allowing our customer support teams to have a live view of system performance.
What do you dislike about the product?
No PAYG cost control, and a new charging model that increased our costs 13x in some instances. Also no ability to trigger monitor sessions from within mainland China - this limits the usefulness of the product in this growing region, especially given the specific challenges of that region.
What problems is the product solving and how is that benefiting you?
24x7 monitoring from global locations helping us to deliver exceptional customer service
Recommendations to others considering the product:
Evaluate first in a real environment to understand the cost implications


    William L.

Dynatrace has helped us to resolve platform issues in many ways!

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
The great thing about dynatrace is it is light weight and does add much burden to our servers and network bandwidth. The details of the identified problem listed on Dynatrace helped us identify the issues related to code/network/servers and it was really easy to navigate through and drill down to the details we need.
We like the university site provided by Dynatrace to give our staff training in their own pace.
What do you dislike about the product?
There is no much to dislike and we would like to see more features coming out, we hope there would be more training and webinar to be provided by Dynatrace to help us get the maximum potential of Dynatrace!
What problems is the product solving and how is that benefiting you?
It helped us identify network traffic issue and code issues related to our platform software. We were able to find out the users that were impact and the time it happened. it was really used. This helped us to notify and contact the user before they come to us!


    Transportation/Trucking/Railroad

Best product in its market

  • December 18, 2018
  • Review provided by G2

What do you like best about the product?
It is so easy to find the root cause of a problem using Dynatrace and its drilldown/waterfall features.
What do you dislike about the product?
Dynatrace is not the cheapest product in its market. It supports a list of application frameworks but there are some still missing that will hopefully be added in the near future.
What problems is the product solving and how is that benefiting you?
Solving performance issues for applications in the post go live period.
Finding root causes of specific application problems.


    Retail

DT one agent

  • December 18, 2018
  • Review provided by G2

What do you like best about the product?
Auto configuration and the ability to manually configure
What do you dislike about the product?
Very expensive tool compared to the tools available in the market
What problems is the product solving and how is that benefiting you?
Dynatrace is one stop solution for all the needs. It does application, infrastructure, RUM and synthetic monitoring
Recommendations to others considering the product:
not much.