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Reviews from AWS customer

7 AWS reviews

External reviews

1,337 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Information Technology and Services

DynaTrace is an exciting and reliable tool that is ever evolving

  • November 28, 2018
  • Review provided by G2

What do you like best about the product?
So much, but the main features adding value: PurePaths, Session Replay and Root cause
What do you dislike about the product?
Length of time to deploy (AppMon) - it took nearly 12 months to put into estate of around 1000 hosts. Dynatrace reduces this significantly.
What problems is the product solving and how is that benefiting you?
Negated the need for a dedicated 1st line monitoring team
Recommendations to others considering the product:
Do it


    Computer Software

The Rolls Royce of Software Intelligence

  • November 22, 2018
  • Review provided by G2

What do you like best about the product?
Fit-for-future, ease of use, state of the art and adapting to new technologies and trends
What do you dislike about the product?
There is nothing I dislike really, it is provides exactly the visibility you need
What problems is the product solving and how is that benefiting you?
Full visibility and control of environments


    Banking

Great Product Great Support

  • November 22, 2018
  • Review provided by G2

What do you like best about the product?
The best thing about Dynatrace it gives you answers not Incidents. Lots of monitoring can tell you that you have an issue with Dynatrace it tells you that and tells you where and why.
What do you dislike about the product?
From using this product for over 3 years there is nothing I dislike about it.
What problems is the product solving and how is that benefiting you?
we are identifying where issues are and why they are happening and what we need to do to resolve.
Recommendations to others considering the product:
Give it a try its a fantastic product


    Dan B.

Invaluable insight under the hood of your applications

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
Massively saves time when investigating the root cause of application issues. Instead of manually trawling through individual servers for performance stats, error logs etc, Dynatrace gives it all in a single web UI.

PurePath view allows visbility of the exact lines of code that are failing and what the response from a remote endpoint was for example - helps with replicating a call to diagnose what's going wrong.

Visibility of Host server health allows a quick check for memory/CPU/disk space issues and alerts can be fired to ensure they're rectified before causing any downtime.
What do you dislike about the product?
Interface can be a little overwhelming at first with a bit of a learning curve to find your way around it. Once you get used to the layout and various options though it's extremely powerful and useful.
What problems is the product solving and how is that benefiting you?
Middle of the night fault fix callouts are much easier to diagnose and remediate thanks to Dynatrace alerting and the ability to drill down via PurePaths to the specific calls/requests that are resulting in errors.

Setting up alerts means you can identify and fix problems often before the end users are even aware of them.
Recommendations to others considering the product:
Take the time to tag your hosts/assets to make search/filtering easier. Look at tailored email alerts so you're aware of any problems as soon as they arise.


    Financial Services

quick setup, fast feedback

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
ease of set up, i.e. apply agent then getting quick info on your environment.
What do you dislike about the product?
dashboards could be improved in terms of set up and being able to interrogate all the info
What problems is the product solving and how is that benefiting you?
main benefit has been the quick turnaround in diagnosing issues in our environments and all also being able to predict issues
Recommendations to others considering the product:
Ease of set up and quick turnaround in diagnosing issues with critical applications can give you a quick return on investment.


    Andrew L.

Really easy and quick to deploy!

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
The ease of which we were able to deploy dynatrace and monitor our platforms
What do you dislike about the product?
The dashboards could be more flexible in terms of having the ability to manipulate text and grid sizes
What problems is the product solving and how is that benefiting you?
We are monitoring our websites and also a lot of our internal business applications
Recommendations to others considering the product:
You have to see if for yourself to believe how easy and quick it is to have this deployed, up ad running and monitoring your systems / applications.


    Verified User in Information Technology and Services

Great Product

  • November 15, 2018
  • Review provided by G2

What do you like best about the product?
I think my favourite thing is the root cause analysts
What do you dislike about the product?
Dashboard could be brought in line with AppMon
What problems is the product solving and how is that benefiting you?
It has only been deployed to very small applications currently and we have not had any issues


    Insurance

DynaTrace Product Review

  • November 15, 2018
  • Review provided by G2

What do you like best about the product?
I love DynaTrace becomes it really allows you to see the numbers unlike any other software
What do you dislike about the product?
As of now I have no complaints about Dynatrace
What problems is the product solving and how is that benefiting you?
We use Dynatrace to track the analytics when running certain programs such as the speed and efficiency of applications


    Hospitality

M&B Review

  • November 15, 2018
  • Review provided by G2

What do you like best about the product?
I like the fact it allows for proactive monitoring by putting a agent on the app/site. The output enhances and supplements user based issue identification. It finds issues through Ai and can be easily integrated into existing ITSM solution with detailed information for triage and resolution.
What do you dislike about the product?
The terminology in discovery for CMDB population is too technical for business facing output and reporting. Need a easy way to map to agreed business service CI terms
What problems is the product solving and how is that benefiting you?
Proactive monitoring of issues (infrastructure, applications), implementation into Service Now for events, alerts and incident management. Aligning with comms and support processes


    Logistics and Supply Chain

Updating to oneagent

  • November 15, 2018
  • Review provided by G2

What do you like best about the product?
Time to value and the ai engine. Accuracy was immaculate and out performed competition products
What do you dislike about the product?
The ui initially and sometimes the docs are out of date. Dynatrace one is amazing and has helped that
What problems is the product solving and how is that benefiting you?
Availability and performance management. We went from 36 hour crisis last year impacting customers in 66 countries to 30 minutes for the same issues a year later now that we have dynatrace
Recommendations to others considering the product:
It is costly but worth it