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Reviews from AWS customer

7 AWS reviews

External reviews

1,337 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Steven T.

Best APM you will ever need

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
The ability of Dynatrace to be able to narrow down the issue and segregate each process. It makes thing easier to understand where the issue is and allowed us to focus more time on performance improvement.
What do you dislike about the product?
The ability to look at purepaths for a single time slice is diminished.
What problems is the product solving and how is that benefiting you?
Iidentify root cause. Target functions for performance improvement
Recommendations to others considering the product:
Look to implement their newest offerings as their frequent releases mean new features all the time.


    Oil & Energy

Great APM, looking forward for it to embrace the SRE methodology

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Ease of deployment and end-to-end monitoring with extremely little effort.
What do you dislike about the product?
Current lack of support of SRE practices
What problems is the product solving and how is that benefiting you?
Increase reliability of our IT landscape.
We started by testing Dynatrace on a single homegrown product. After 3 days of pilot, the integration architect came back saying that he solved performance problems that would have taken him weeks to solve otherwise. We are now using it in production, but with the caveat that we are missing a principled approach to what we are monitoring and when we should worry, i.e. when we need to alert (and please do not say baseline).


    Insurance

My Dynatrace Review

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
I appreciate Dynatraces ability to evaluate large amounts of data that will help indicate choke points in our API system quickly. Dynatrace helps pinpoint exactly where issues arise in our APIs, if it’s from our own APIs or from third party APIs that we call.
What do you dislike about the product?
There is not much I dislike about Dynatrace. Currently, it solves the problems that we have for it, and solves them well.
What problems is the product solving and how is that benefiting you?
As a team that develops APIs primarily, we use Dynatrace to help monitor our production environment, and help deduce where slowdowns or errors are happening in our stack. Our model is one where we call around 30 other departments services, so having the ability to trace these within our service calls is invaluable and will allow us to be able to quickly resolve issues. We are looking forward to better using Dynatrace to help indicate errors before they are reported by our users, this is a downfall of our team though, not Dynatrace.
Recommendations to others considering the product:
Dynatrace is a powerful tool that will allow you to quickly analyze your environment for issues and possible resolutions.


    Information Technology and Services

Dynatrace is Awesome

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
AI engine that provides automatic root cause analysis
What do you dislike about the product?
Absolutely nothing , I LOVE Dynatrace and its offerings. Highly recommend
What problems is the product solving and how is that benefiting you?
Faster turn around on the issue discovery and resolution. That translated to happy customer experience


    John R.

Amazing simple

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Amazing simple to start monirting and gathering useful stats on systems.
What do you dislike about the product?
UI is not user friendly and take time to understand how to navigate and extract the data.
What problems is the product solving and how is that benefiting you?
Understanding real performance impact when an incident occurs. Otherwise we would only guess


    Drew M.

Best ever

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Real time alerts and in depth analysis, and more specifilly the AI alerting is amazing. I can’t stress the baseline analysis enough.
What do you dislike about the product?
UI could use some more in terms of making it more understandable.
What problems is the product solving and how is that benefiting you?
Analysis
Recommendations to others considering the product:
Lov3 the alerting


    Cristian Ignacio H.

Dynatrace hard to put it in production but it worth it

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
The way that let you go deeper in the application, classes, methods
What do you dislike about the product?
That everything in the older versions has to be done in the standalone app
What problems is the product solving and how is that benefiting you?
Financial issues, overall transactional issues and sometimes dB issues
Recommendations to others considering the product:
Go ahead with Dynatrace it really worth it


    Daniel T.

Dynatrace get things done

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Dashdboards! It’s super convenient to have every piece of information right were do you need it, it’s great that you can add or remove chart or reports according to your or your business needs.

Another really good aspect it’s the Monitoring tools, almost every piece of your application can be monitored, server resources, data bases, if its at Dynatrace reach you can be sure that you can keep track of the information (Which by the way it has been proved by our team to be accurate and reliable)
What do you dislike about the product?
It may be complex at first, specially if you are a non technical resource, documentation helps but it’s a complex application that requires time and dedication.

Migration between services can be complex and documentation not always provide every piece of information on how to actually do it (although customer support is really good)

Even saying that, once you get the overall picture and play around with it it will be like any other limb of your organization body
What problems is the product solving and how is that benefiting you?
The main one is user usability of our applications, before it was hard to generate usability reports that reflected an accurate status, now its peace of cake! We can present real information with confidence (technical or non technical users all the same)
Recommendations to others considering the product:
Give it a try with the demos, the product works and make wonders, just be sure that it’s the right fit for your organization. Also, be sure to detect which components and where those can be used. Piece of advice, before a whole install/migration separate your business components so you can understand which kind of information you will get


    Insurance

Excellent `performance

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Flexibility and Security. Easy to find threats and eliminate them. `interesting ui
What do you dislike about the product?
Road map was too broad in dates. `hard to plan future action items when timelines aren’t agile
What problems is the product solving and how is that benefiting you?
Deep monitoring of IAM platforms. `localizing threats


    Andrew F.

Amazing server side visualization

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Love the ability to identify slow sessions and the underlying requests and services, and view the SQL statements involved
What do you dislike about the product?
The switch/level from application to service to process group should be less defined. The service and the process group are one. Need to merge those.
What problems is the product solving and how is that benefiting you?
Dynatrace’s session tracing has allowed us to visualize our traditional and micro services and help the whole team understand the backend architecture and how to make it better for our users.
Recommendations to others considering the product:
Try it! Use the one agent on a variety of services, implement some synthetic monitors, and dive into your database and backend services. The visibility of every request is incredible.