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Reviews from AWS customer

7 AWS reviews

External reviews

1,337 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Connor G.

Easy to use yet powerful intelligence platform

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
Dynatrace is easy to implement in an environment (even a large one) and yet provides intelligence and insights of immeasurable value.
What do you dislike about the product?
Being able to organise alerting within a large and distributed organization remains a challenge.
What problems is the product solving and how is that benefiting you?
Dynatrace gives us holistic visibility into the entire environment, performance metric analysis, and synthetic monitoring that allows us to better understand how our applications are working and whether they’re working.


    Paul L.

Identify issues and root causes quickly

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
One agent can be installed in minutes and find issues of our applications in matter of hours. Helped identify issues in 1/5 of the time. Usability factor was a huge part of the decision making when we were evaluating multiple products from different vendors.
What do you dislike about the product?
Need to be able to integrate with Microsoft CRM Dynamics SaaS where we are not able to install the one agent. If the One agent was auotinjected as part of the service we would be able to see the full stack.
What problems is the product solving and how is that benefiting you?
Application performance monitoring was more of an after thought only after production issues. It could take weeks or months to find root cause. Dynatrace has been able to get results in hours or days.
Recommendations to others considering the product:
Do a POC to see how quickly it is to install, use, and get results.


    Adan F.

Dynatrace, first AI based Monitoring Solution

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
It’s anomaly detection and automatic baselining Monitoring.
What do you dislike about the product?
Lacks of flexibility to design very personalized dashboards.
What problems is the product solving and how is that benefiting you?
Cloud enterprise monitoring, container monitoring, digital experience monitoring
Recommendations to others considering the product:
Don’t think too much, Dynatrace is best solution for monitoring all kind of edge technologies in enterprise applications.


    Telecommunications

We have had a great first year of implementing Dynatrace.

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
Having next gen APM in our apps. Ability to find new microsvcs when they are deployed.
What do you dislike about the product?
Dashboards are lacking customisation. Beehives are useless. Sometimes it will open a problem and say it’s been an issue for 20+ mins.
What problems is the product solving and how is that benefiting you?
Deploying code faster. Getting our noc involved earlier lowering mttr.
Recommendations to others considering the product:
Buy it.


    Government Administration

14 months problem resolved in 1 hour

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Easy and fast deployment for my Organization. It took less than 2 days to identified the application issues
What do you dislike about the product?
None. Could not find a fault. The product and services are excel
What problems is the product solving and how is that benefiting you?
Lengthy time taken to resolve application problems
Recommendations to others considering the product:
Do have a try


    Matthew O.

Simple to use, amazing features out of the box even with no configuration

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Zero configuration. AI provides insight and root cause analysis.
What do you dislike about the product?
Could use more API integration, but this is on the roadmap.
What problems is the product solving and how is that benefiting you?
Resolving performance issues. We have realized shorter time to remediation.
Recommendations to others considering the product:
Definitely recommended. Be sure to take full advantage of all the features Dynatrace has to offer. It can power problem resolution as well as automatic problem remediation, integrate into deployment pipelines, provide information about user behavior, tie back to actual business data, and a lot more that we’ve found. Looking back there is a lot more we could have done initially, and can still do, to take full advantage of what Dynatrace has to offer.


    Nicole Y.

Valuable Monitoring Tool

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Dynatrace instantly identifies problems and determines a root cause for them. This is very useful for large environments, where multiple issues may pop up and it helps to quickly track down what triggered the spurt of failures. Dynatrace also provides monitoring of nearly the entire infrastructure at my company, from the physicals, to the VMs running on them, to the databases that these services call.
What do you dislike about the product?
My company utilises some older technologies that Dynatrace doesn’t monitor as thouroughly out of the box. Custom metrics can be utilised to help fill this gap, but these are still a little lacking in how they alert on the Prolbems page and how they appear in dashboards.
What problems is the product solving and how is that benefiting you?
The main business problem that Dynatrace has solved for us is getting “eyes off glass,” meaning instead of having the team spend time watching dashboards and waiting for an irregularity, Dynatrace notifies the team via email and other notifications whenever something arrises. Dynatrace has also assisted us in finding issues that we were not aware of, as it finds connected services that weren’t being properly monitored before.


    Banking

DYNATRACE REVIEW

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
The AI engine and installing oneagent. No manual instrumentation.
What do you dislike about the product?
Hmm, not sure. Need a little more bt customation and custom measures. Need more reports
What problems is the product solving and how is that benefiting you?
Need to find out issues right away


    Daniel G.

Dynatrace has a full set of industry leading features and a streamlined implementation.

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Dynatrace was responsive and engaged in helping to solve a problem and helping to properly approach and implement a solution.
What do you dislike about the product?
Cost can be an issue, but it is still reasonable for the feature set
What problems is the product solving and how is that benefiting you?
Application performance, monitoring, and root cause analysis.


    Financial Services

Excellent Tool, strong future roadmap

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Ease to deploy. Technology roadmap. Future proof.
What do you dislike about the product?
Sales negotiations, and services costs. Way above market rate.
What problems is the product solving and how is that benefiting you?
MTTR, Speed to Market
Recommendations to others considering the product:
Careful on price strategy, it can get expensive fast