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Reviews from AWS customer

9 AWS reviews

External reviews

1,342 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Tim H.

Excellent performance management suite with excellent user support

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Wide variety of features, with constant updates and upgrades; largely driven by user feedback.
What do you dislike about the product?
Some features may not be as user friendly as they could be, but updates can often remedy this shortly
What problems is the product solving and how is that benefiting you?
Helping to identify and optimise performance problem areas in our application.
Also monitoring the uptime and response times for services and hosts.

Increased performance and increased uptime result in increased customer satisfaction and revenue.
Recommendations to others considering the product:
Utilize all the resources available to you, customer support, knowledge bank, engineers, product advisors.
Very knowledgeable staff with tons of online resources.


    Hospital & Health Care

Dynatrace provides crucial insight to our kubernetes clusters

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Ability to customize dashboards. The ability to see the entire infrastructure in one UI is very nice also.
What do you dislike about the product?
The amount of customization is overwhelming.
What problems is the product solving and how is that benefiting you?
Solved observability into Microservices.
Recommendations to others considering the product:
Use Ansible for installing agents.


    Hospital & Health Care

Implementation simplified

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
That the implementation was so simple. We were actually able to quite easily get an ansible playbook up and running.
What do you dislike about the product?
I do not like the pricing model. It gets to expensive.
What problems is the product solving and how is that benefiting you?
Observability


    Prateek G.

Less Time to Troubleshoot Issues

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Problem analysis and root cause identification
What do you dislike about the product?
Little complex user interface. Needs a bit of learning curve.
What problems is the product solving and how is that benefiting you?
Identifying response time slowness, application performance.
Recommendations to others considering the product:
Great for complex system full stack monitoring.


    Insurance

Dynatrace great for monitoring services and applications

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
I like how you can see the communications between all of the services and applications
What do you dislike about the product?
It takes some time to configure it for your needs.
What problems is the product solving and how is that benefiting you?
Saves time in troubleshooting application issues.


    Hospital & Health Care

Nice monitoring tool

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
The flexibility to monitor a lot of platforms, and the AI that helps you to identify problems in your application
What do you dislike about the product?
Well, there are so many ways to start the analysis of the data it is collecting that it could be easy to get lost.
What problems is the product solving and how is that benefiting you?
We are using Dynatrace to troubleshooting performace issues whereas a server is down or the applications is running out because sql query. we are also interested in monitor business transactions


    Insurance

Best APM Solution in the Industry

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
OneAgent that supports all technologies.
What do you dislike about the product?
Need SQL monitoring support from the OneAgent.
What problems is the product solving and how is that benefiting you?
Application performance troubleshooting.


    Insurance

The Dynatrace OneAgent UI brings in some of the best features of AppMon

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
The ONE Premium Chat feature is awesome! The response rates and feedback we've received so far from the chat sessions have been excellent so far. I also like the dashboard customization features and how you can share dashboards with your leaders and managers to give them an overview of your infrastructure, services, and application health.
What do you dislike about the product?
I dislike the inability to add Kubernetes metrics and health to my dashboard, but I heard that this is a feature that is coming!
What problems is the product solving and how is that benefiting you?
We are still fairly early in our rollout and hope to have more app teams onboarded and using the SaaS solution as quickly as possible. But we hope to yield better performance management practices and adoption at our company. Essentially we would like to evolve the behavior/practice at our company to be more 'proactive' vs. 'reactive' when it comes to issues that cause downtime and business.
Recommendations to others considering the product:
Involve your app teams, security teams, network teams early on in your implementation and preparation activities to avoid any roadbumps and obstacles like Firewalls, access, and security issues.


    Leisure, Travel & Tourism

Great implementation, great data collection !!

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Data collection and analytics. The way dynatrace collaborates the information is just awesome
What do you dislike about the product?
The time i spent on implementation i wish i could have opted support more earlier.
What problems is the product solving and how is that benefiting you?
Better performance, business KPIs and daily RUM problems.


    Retail

Powerful and flexible

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace provides a lot of visibility into not only the activity on the front end of my application, but gives me an excellent view of the back-end.
What do you dislike about the product?
It can be very easy to get off track in analysis. Of course this depends on how well, you do correlation, but the amount of information available can sometimes be overwhelming.
What problems is the product solving and how is that benefiting you?
Dynatrace has provided an amazing tool to deep dive root cause analysis and provide valuable information to our application developers. This has helped us drive improvements in application performance and reliability.
Recommendations to others considering the product:
Take the time to involve stakeholders from multiple areas, i.e., Operations, Development, Business/Marketing, etc..