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Reviews from AWS customer

7 AWS reviews

External reviews

1,337 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Banking

Dynatrace - A Premier APM product at a premium

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Automatic process detection; No need to set alert thresholds; Easy to use interface
What do you dislike about the product?
Lack of features and support for more sporadic workloads and development use cases. Poor pricing model - especially for their 'Custom Metrics'
What problems is the product solving and how is that benefiting you?
Visibility into applications correlated with a wide variety of technology capabilities


    Logistics and Supply Chain

Innovative application intelligence platform

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
OneAgent technology speeds deployment and adoption. If you want to get insights into your application environment as quickly as possible, this is a huge feature.
What do you dislike about the product?
The pricing model is confusing, and hard to compare to comparable offerings apples-to-apples. \that can make cost justification more difficult than it needs to be.
What problems is the product solving and how is that benefiting you?
Faster, more definitive RCA. Driven into automation and self healing of application stacks.
Recommendations to others considering the product:
Do your research up front. This is a complex, specialized platform, and not the only player in the space. When you're ready, take advantage of the ROI tools/consulting to make your business case.


    Utilities

Very good monitoring tool

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Help identify the problem and easy to trouble shoot the application issue
What do you dislike about the product?
What I see more transparency that may have impact on security and complains
What problems is the product solving and how is that benefiting you?
Application and performance related issue


    Insurance

Great product and support

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace releases frequent updates and great support
What do you dislike about the product?
Steep learning curve initially but taking a course makes things much easier
What problems is the product solving and how is that benefiting you?
Applications performance issues


    Financial Services

Enterprise user looking for advanced enablement

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Unified telemetry for a variety of technologies in an easy to user interface that allows us to trace across our complex enterprise stack.
What do you dislike about the product?
Not all technologies we required are currently supported. Not all features from AppMon have been ported over at this time.
What problems is the product solving and how is that benefiting you?
Operational issues, customer impacting incidents, lower environment hygiene
Recommendations to others considering the product:
This APM looks better user friendly tool for the user experience and Good in monitoring tool.


    Computer Software

Overall Dynatrace User Experience.

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Data Insights; Cloud Agnostic; Single pane of glass across all Clouds
What do you dislike about the product?
Initial on-boarding takes more time and it took sometime to realize the value of the tool. This put the pressure on the sponsor to report progress to their management chain.
What problems is the product solving and how is that benefiting you?
Before Dynatrace, we were flying blind with respect to our application issues and always had to guess; The second issue Dynatrace solved is, we now have one monitoring system for both infrastructure and Application.
Recommendations to others considering the product:
Please be prepared for the complexity on the Day 1 of your journey.


    Computer Software

APM Monitoring, single pane of glass for all Ops related works

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Anamoly detection, installation is easy.
What do you dislike about the product?
setting up end 2 end monitoring, alerting etc took us few months. would be nice to reduce this time.

Sometimes need to go thru mutliple screens to find problems

Sometimes cant pin point the problem after from problems page

UI could be simplified
What problems is the product solving and how is that benefiting you?
process level memory issues. monitoring the infra and app layers in Prod
Recommendations to others considering the product:
Depends up on the business needs, but in general a good APM tool overall to use.


    Gambling & Casinos

Deputy head of IT ops

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
code level tracing, recommendations, AI option. Not expert in using of DEM but this module looks very helpful for customer experience feedback, small trick here, in case of budget limit, because this options cost not small amount of money, you can use it for VIP customer.
What do you dislike about the product?
all fits to my expectation, just needs time to analyze data. price is higher if compering with another APM tools, but the results that Dynatrace gives to user I think It's worth it.
What problems is the product solving and how is that benefiting you?
application performance, team got more interconnected. seeing issues that was not visible before and monitoring team was able to detect only front side issues, which was mostly reproducible when getting complains from users. Tool show exact path of every transaction from user to very back end application server. Can catch what is wrong with detailed recommendation and root cause analysis.
Recommendations to others considering the product:
start with small steps, install agent one by one. analyze each alert you receive from dynatrace. It need teams culture change to receive full result and this takes time, so expect some resistance before ice melts. .


    Banking

Dynamite

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
The ability to trace the entire path of a application
What do you dislike about the product?
The cost of the application and arch setup
What problems is the product solving and how is that benefiting you?
Architecture
Recommendations to others considering the product:
Look at implementation and cost


    Transportation/Trucking/Railroad

Very powerful and useful

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Automated data collection and automated end to end performance monitoring and alerts are fantastic. Mobile performance monitoring has been great.
What do you dislike about the product?
UI is overwhelming for beginners. Various concepts and documentation is not enough to ease the understanding of the product.
What problems is the product solving and how is that benefiting you?
Operations has been improved. Mobile app performance monitoring has improved quite a bit. Automated monitoring of infrastructure improves confidence in operation team's ability to deal with issues.