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Reviews from AWS customer

7 AWS reviews

External reviews

1,337 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Aaron M.

Looking forward to streamlining our troubleshooting process

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
The software is very intuitive. I don't have to waste time trying to find correlations between events. I spend more time fixing issues.
What do you dislike about the product?
Nothing so far. I have never seen software do so much out of the box.
What problems is the product solving and how is that benefiting you?
This software allows us to detect slowness that isn't related to infrastructure, but rather related to poorly written queries. We have far fewer P1 calls with entities who are not responsible for remediation because we have a better idea of where the problem manifested.
Recommendations to others considering the product:
It was said that the IT team will not grow, but the number of applications will grow exponentially. This software will enable you to grow and survive.


    Insurance

Dynatrace is a great APM tool

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Deployment, Implementation and Product Support
What do you dislike about the product?
missing few UI capabilities that might make things easy
What problems is the product solving and how is that benefiting you?
Proactive problem detection and root cause of the issues


    Transportation/Trucking/Railroad

Solves many fundamental issues and encourages quicker resolution

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
It quickly brings the parties that must deal with issues to the room and most importantly, leave the ones out that are NOT involved with the issues.
What do you dislike about the product?
It is not as good as AppMon was for software developers to view the code stack.
What problems is the product solving and how is that benefiting you?
Too many to list, but was able to monitor critical 3rd party apps running onprem (without source code) and determine issues before the 3rd party knew.


    Transportation/Trucking/Railroad

Noob likes what he sees, hopeful for future

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
After attending a conference to better understand the product, I like the fact that there are so many use-cases that could potentially be helped.
What do you dislike about the product?
Less a gripe about the product, but monitoring for a particular development language in general: not a fan of the fact that C++ applications require the agent to be referenced in their source. If I developed this application on my own, that wouldn't be a big deal, but I want to monitor an app that has been provided to me by a vendor - and they are unwilling to make changes to support the Dynatrace agent.
What problems is the product solving and how is that benefiting you?
Visibility into application-level problems. The capability to trace problems through multiple layers of the stack has been incredibly useful across development teams that are still somewhat siloed.
Recommendations to others considering the product:
Be sure that automation of the platform (in terms of its consumption) is thought out up-front. Otherwise, it will be a huge barrier to adoption.


    Information Technology and Services

Best Monitoring tool for Modern Transformation Age

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Easy setup, fast and reliable product. The time to deploy the solution is very fast.
What do you dislike about the product?
Pricing could be a problem for some organizations.
What problems is the product solving and how is that benefiting you?
Visibility, uncover the problems and easy way to identify them.
Recommendations to others considering the product:
Test and request a PoC, this way the management team can check the business value.


    Financial Services

DYNATRACE has been a great asset for performance testing

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Ability to drill down to the code and replay user sessions
What do you dislike about the product?
SaaS navigations - kind of confuses as how we reached that link and no easy option to go back to where we started and also the time duration filter just plays up
What problems is the product solving and how is that benefiting you?
reduced performance testing lifecyle from 2 months to 2 weeks


    Financial Services

DynaTrace leader in APM space

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Ease of adoption, faster delivery, stable monitoring environment
What do you dislike about the product?
Cost and no. of servers required to run the product on an enterprise scale company
What problems is the product solving and how is that benefiting you?
Quick application deployment, less or zero defects and faster resolution of issues and identifying root cause using Davis AI
Recommendations to others considering the product:
DynaTrace provides us valuable monitoring solution for our application performance requirements.


    Retail

Dynatrace Full Stack Monitoring and User Session Tracking

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace Full Stack Monitoring and User Session Tracking
What do you dislike about the product?
UI with Multiple clicks and lost track . Please add back button .
What problems is the product solving and how is that benefiting you?
Infrastructure issues , Networking issues and improve the Web ,Mobile application User experience
Recommendations to others considering the product:
Cost and Support


    Hemendra C.

Must have product for complex cloud applications

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
We get critical process insight and the ability to deep-dive into metrics, and traces, unlike any other tool. It has been battle-tested on many triage calls. Compared to its competitors , Dynatrace is simpler to use.
What do you dislike about the product?
The product support has been a bit challenging. Chat support does not work unless you have a trivial question. Support for .Net Applications is a challenge on certain occasions.
What problems is the product solving and how is that benefiting you?
Dynatrace is able to provide deeper insights that helped us catch several production problems and improve customer experience. DEM was very useful for some key applications as well. Kubernetes insights provided by Dynatrace are invaluable for triages and reducing MTTR.
Recommendations to others considering the product:
Deploy in dev before deploying to production. Sounds trivial , but true.


    Insurance

full stack monitoring

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Full stack monitoring. Monitoring all layers. Easy to install. One agent architecture.
What do you dislike about the product?
Support for more 3rd party tools needs to be rolled out
What problems is the product solving and how is that benefiting you?
Peformance, Monitoring, Availability. Predictability
Recommendations to others considering the product:
none