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Reviews from AWS customer

7 AWS reviews

External reviews

1,337 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Financial Services

General review product support

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use flexible and provides many ways to reach to basic information
What do you dislike about the product?
Licensee price and type. For small companies its hard to follow up
What problems is the product solving and how is that benefiting you?
We use it for our daily incident management process. The purepaths are really great to identify sensitive paths
Recommendations to others considering the product:
Dynatrace is a stable company with great technology. Dyna innovation is remarkable providing great tools are services that help our company to achieve our annual goals.
Dyna employees know their business and products. They support team is always ready to give the right information we need.


    Hospital & Health Care

Dynatrace Perform 2020

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace provides deep visibility into application performance that really helps organization with understanding the availability and reliability aspects of the application and performance bottlenecks.
What do you dislike about the product?
Unable to implement Code level instrumentation of Python.
What problems is the product solving and how is that benefiting you?
Availability of business critical applications, SLA monitoring and continuous measurements.


    Insurance

Dynatrace in practice

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace provides immediate visibility enabling accelerated root cause analysis.
What do you dislike about the product?
The new platform's tenant model makes it difficult to manage Host Unit licenses when available HUs are shor
What problems is the product solving and how is that benefiting you?
Application performance visibility. Automated discovery. Also able to do informed capacity planning.


    Transportation/Trucking/Railroad

dynatrace review

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
analysis, troubleshooting, alerting, notifications, dashboards, dependency mapping
What do you dislike about the product?
support is slow, price. needs better real use scenarios as walk thrus
What problems is the product solving and how is that benefiting you?
visibility into issues and dependency mapping


    Banking

Technical System Analyst

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Installation is simple but it is very powerful. Smartscape and the AI engine are awesome.
What do you dislike about the product?
It could take quite some time to learn the tool and get used to all features.
What problems is the product solving and how is that benefiting you?
Dynatrace provides full stack visibility and help app teams to analyze problems and troubleshoot root causes.
Recommendations to others considering the product:
Dynatrace is a great tool which with full stack monitoring capabilities. It really helps to proactively monitor applications and detect problems before users realized.


    Transportation/Trucking/Railroad

High Value Application Insights

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Easily surfaced problem / outage tickets and AI assisted root cause analysis.
What do you dislike about the product?
The UI/UX sometimes makes finding an entry point into some areas such as logging viewing / querying difficult to get to.
What problems is the product solving and how is that benefiting you?
Application monitoring and Error / Outage remediation. We've realized faster and more efficient root cause analysis with DynaTrace.
Recommendations to others considering the product:
Training is required to get everything out the product, but the insights gained are invaluable and provide application and business data that can help a variety of audiences throughout the entire enterprise.


    Insurance

Does a lot but has a learning curve!

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
I like the design of the software as well as the breadth of the data that it monitors without lifting a finger.
What do you dislike about the product?
In my opinion, you need some dedicated training to be able to use this product adequately. Just buying it and thinking you will learn it on your own isn't possible.
What problems is the product solving and how is that benefiting you?
Degradation issues, service outage issues, resources being unavailable, etc.
Recommendations to others considering the product:
Be ready to be blown away by the breadth of information that you will be exposed to by using Dynatrace.


    Jamin K.

Dynatrace helps with ease of troubleshooting incidents

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
I like the one click ability to see dependent services and how they might be impacted during an incident. Seeing dependencies and their flows, while also suggesting a root cause, helps speed up troubleshooting certain scenarios a lot. We have had several situations where a typical troubleshooting scenario would have taken several hours with multiple teams to isolate a specific root cause, only after clearing multiple other potential root causes one by one. With Dynatrace, we've had situations where we were able to get a clear arrow towards the true root cause. Given its accuracy, we've had the development teams learn to trust the accuracy of the tool.
What do you dislike about the product?
Some of the user interface can be a little disjointed and difficult for new users to pick up easily. I think this is somewhat related to the wealth of features that Dynatrace offers - the current split of features can be a little overwhelming without formal training. It isn't impossible to pick up on the fly, but to really navigate the features can really take some time and handholding. Noted, this doesnt apply to all of the features.
What problems is the product solving and how is that benefiting you?
We have identified root causes in applications more quickly, which help reduce the amount of time allocated to any particular incident. Weaknesses in certain dependencies upstream or downstream have also been easier to identify, which helps spur conversations with the developers and other related teams.
This tool has also freed up some time to allow our ops teams to focus more on automating other aspects of our platform.
Recommendations to others considering the product:
Do a full fledged trial and see how itll work in the most optimal state in your environment. Be mindful of the budget you are working with, as the best functionality comes with an all-in with the tool when integration. Using it as a piece meal solution works, but it definitely is lacking.


    Ryan K.

Dynatrace, harness the power of visibility

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Oneagent provides easy of deployment and automated discovery.
What do you dislike about the product?
Dynatrace has limited network capabilities
What problems is the product solving and how is that benefiting you?
Understanding End to End bottlenecks has always been an issue in troubleshooting end user complaints. Dynatrace not only provides full transaction tracing, but the ability to replay a customer's journey, allowing for quick fault isolation.


    Banking

Infrastructure Monitoring

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
After working so long in infrastructure side of it and being on monitoring space Dyanatrace give lot of the great option for outside of the box monitoring.
What do you dislike about the product?
None but..some need simplicity of instrumentation
What problems is the product solving and how is that benefiting you?
Both app and Infrastructure end
Recommendations to others considering the product:
Great tool for both Infrastructure and app side of monitoring