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Reviews from AWS customer

7 AWS reviews

External reviews

1,337 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Edwin C.

dynatrace is the best service to monitor your apps

  • October 07, 2020
  • Review provided by G2

What do you like best about the product?
the detail with which we can see and detect a problem as well as detect it in time so as not to have service outages. The way in which it can be managed as well as the way in which the entire infrastructure and processes of each application can be monitored is of great help to mitigate errors and failures in applications before and already in production. The ease with which we can create dashboards is also something I like since they can be customized according to the needs of the application owners in terms of the alerts that should be given to avoid problems in these
What do you dislike about the product?
having to go around too much to find the root of a problem, there are also graphics that are very difficult to understand in the first attempts, they should be a bit easier to analyze, as well as there should be a section where reports can be generated on the applications that are monitored within dynatrace, Another negative point is the value of the licenses, although it is understandable for all that the service offers us
What problems is the product solving and how is that benefiting you?
Improving response times for calls to services or databases has greatly improved response times for applications, additional in the company thanks to the detection of http errors 400 and 500 it has been possible to give stability to a large part of the applications monitored in dynatrace, also the notifications and prediction of anomalies give a true value above the competition to dynatrace
Recommendations to others considering the product:
Of course, thanks to Dynatrace you can see in detail the detection of anomalies has been very helpful for the identification of errors in the development or putting into production of the applications


    Telecommunications

Great APM tool!

  • October 07, 2020
  • Review provided by G2

What do you like best about the product?
The new dynatrace UI is a big improvement over their older appmon. Improved agent now discovers all processes on a host automatically. Services and assets are discovered and flows are generated automatically!
What do you dislike about the product?
THere's always multiple ways to approach a solution and sometimes it can be confusing on what is the best practice to follow. Some of the Dynatrace API's that are accessible for external clients are still works in progress. You cannot access the same metrics that you can create internally within Dynatrace with the API.
What problems is the product solving and how is that benefiting you?
From an Operations perspective, Dynatrace has allowed us to gain insight into the service flows of many applications. Often a problem will be several layers downstream of the main application and Dynatrace alerts us to this and advises us on the potential impacted clients automatically.


    Consumer Services

Waterfall Resolution

  • October 06, 2020
  • Review provided by G2

What do you like best about the product?
Synthetics helps me with Real-time performance calculations. We can see node updates every 5 times from geographical views using Gomez User Agents.
What do you dislike about the product?
Waterfalls are too detailed at the Object level. Every object on the Landing Page is evaluated for its utility to the consumer experience
What problems is the product solving and how is that benefiting you?
Tolerated and Frustrated consumer experiences. We can quickly resolve our consumer's digital experience within 60 minutes, or 60 seconds


    Douglas P.

Smile! You are being monitored by Dynatrace

  • October 06, 2020
  • Review provided by G2

What do you like best about the product?
From new deliveries of Dynatrace solutions always
What do you dislike about the product?
key action limit per tenant, 500 is little for those who implemented 65 applications
What problems is the product solving and how is that benefiting you?
We are solving an AWS Lambda implementation problem with Node.js, we had an impact on the production environment to download agent serverless, support is already helping us with that
Recommendations to others considering the product:
use hosts groups when installing oneagent


    Insurance

Reliable product for monitoring and supervising large infrastructures

  • October 06, 2020
  • Review provided by G2

What do you like best about the product?
Overall limited but very good experience in a company where we use it to track, monitor and find problem causes for the critical infrastructure of a 2 milion users portal. Very reliable, I would say!
What do you dislike about the product?
Sometimes the amount of features and services can be overwhelming in finding what you need.
What problems is the product solving and how is that benefiting you?
Tracing transactions and finding where problems occurred is our main benefit
Recommendations to others considering the product:
Go for Dynatrace, especially while looking for a stable platform to monitor your large infrastructures. While looking for the root cause of a failed transactions, it might help you to find where exactly it failed very easily. The project I work for, a 2 milion user platform is carefully monitored by Dynatrace and without it, it wouldn't be that stable.


    Computer Software

Excellent Product

  • September 05, 2020
  • Review provided by G2

What do you like best about the product?
the ease of analysis compared to manual analysis
What do you dislike about the product?
limitation of not having the actual queries with values
What problems is the product solving and how is that benefiting you?
Syste stability, RCA etc


    Harish S.

APM market Leader

  • September 01, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace have very good with AI and easy to configure with 24*7 Chat support
What do you dislike about the product?
Begin a large application its customisation is not so easy.
What problems is the product solving and how is that benefiting you?
Dyntrace help me provide RCA


    Banking

Real Insights

  • June 03, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace combines the power of metric data and logs with the internal image of how your architecture looks like (as they call it: smartscape). This offers you great abilities for root-cause analysis and real answers. Combine this with some AI, and you get a really powerfull tool.
What do you dislike about the product?
I believe there is still some work to do on the dashboarding possibilities. Combine the tool with the query expressiveness of elastic, and no other tool can beat this.
What problems is the product solving and how is that benefiting you?
- Real user behaviour follow-up on all users all actions without changing a single line of code
- Root cause analysis helps us to lower the fix-time to a minimum
- Automatically detected architecture overview gives us an 'always up-to-date' vision
- Follow-up on performance over releases
- Ene to end view on user transactions


    Telecommunications

Best APM choice - make your cloud autonomous

  • June 02, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace is very easy to setup, wehter its an on premise installation or just the agents. You get insights into your application from End User Experience to code level analytics in minutes.
What do you dislike about the product?
I don't see any major problems with dynatrace. Every product can be improved, but the roadmap is very promising and product managers are always responsive in the community forums
What problems is the product solving and how is that benefiting you?
Dynatrace helps getting visibility into complex multi cloud environments without huge configuration complexity.
MTTI can be drastically reduced even in large environments thanks to the AI problem analysis.


    Reinhard W.

A Gamechanger in Monitoring and Operations

  • May 29, 2020
  • Review provided by G2

What do you like best about the product?
The unique approach to provide a full-stack visibility, not only focusing on one aspect but covering everything that is of interest for a modern cloud operations aspect that is driven by a DevOps culture. The scale and automation at which Dynatrace can be applied is unmatched. No need for any manual configuration of thresholds or dependencies, it's discovering dependecies automatically and the AI helps tremendously to discover problems fast and get to root causes easily.
What do you dislike about the product?
Sometimes the product is ahead of it's documentation.
What problems is the product solving and how is that benefiting you?
We are addressing really large scale monitoring and operations requirements in a heterogenous environment with 30k hosts, public cloud providers and hundreds of K8s clusters. I've been able to fully automate the full-stack monitoring setup and problem detection at an unbelievable depth. The granularity and details we get helps us resolving problems much faster and offload work from the teams that would usually spend hours or days to analyze.
Recommendations to others considering the product:
Take your time to explore how Dynatrace does things differently than many other traditional monitoring tools. Don't focus too much on metrics only that other tools might deliver also. It's the unique AI engine and depth of visibility that Dynatrace provides which makes the difference