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Reviews from AWS customer

7 AWS reviews

External reviews

1,337 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Financial Services

APM capabilities review

  • February 10, 2021
  • Review provided by G2

What do you like best about the product?
Insights into root cause analysis for performance issues.
What do you dislike about the product?
Licensing model is pretty expensive compare to other competitors out there.
What problems is the product solving and how is that benefiting you?
We are using Dynatrace mainly for indentifying the root cause for various performance issues.


    Guillermo B.

A good tool for monitoring and observability

  • February 10, 2021
  • Review provided by G2

What do you like best about the product?
The system is easy to use and deploy in production. With a lot of clients that depend of the uptime Dynatrace help us a lot in our daily tasks
What do you dislike about the product?
The interface have some colors that are difficult to read especially when your have and outage at 3:00 Am.

Also some of the security options are not optimal in production systems.
What problems is the product solving and how is that benefiting you?
Observability of the systems and monitoring performance metrics.

We have a big-data platform that require metrics we need to have metric in every place of the platform. As no one tool is perfect Dynatrace can help a lot in metric collection and help us with the observability required
Recommendations to others considering the product:
Just try the product to see if is right for you.
All the monitoring tools are similar the diference is how you can use it for your daily tasks.

One important tip is use the tool that your staff is more confident in use.


    Jose Manuel O.

Good solution for optimizing your services monitoring

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
This solution allows you to optimize the actions necessary to obtain a global view of the status of your services, which facilitates the monitoring process in order to identify performance problems or bottlenecks in your applications. It also uses artificial intelligence for decision-making based on the historical data it collects.
What do you dislike about the product?
The generation of alerts and notifications could be improved by introducing some related to decision making. Also some functionalities such as generation of reports is somewhat limited and it is necessary to use the API to obtain specific information.
What problems is the product solving and how is that benefiting you?
Mainly those related to the monitoring of applications and their infrastructure, as well as being able to measure the performance and use of resources of the services.
Recommendations to others considering the product:
It is a good solution if you need to monitor the performance of an application that works with an architecture based on microservices.


    Computer & Network Security

Learning to implement a new envirovement

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
The easy way of management and the diversity of implementation methods
What do you dislike about the product?
I dislike the ussage of data when is installed on a Cloud envirovement
What problems is the product solving and how is that benefiting you?
I was learning how to have a complete vision of a network.
Recommendations to others considering the product:
Just try the software, this can be really helfull to understand and know how to work


    Joseph C.

Every organisation needs Dynatrace

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
The product provides a valuable insight to IT operations and monitor various Infrastructure performance bottleneck. Having the visibility of network and infrastructure allows the organization to prioritize investment costs and focus on areas with immediate needs. Having a dashboard that is comprehensive and designed as a single pane of glass provides accurate and real time data on performance issues.
What do you dislike about the product?
Sometimes the alerts can bee a bit too much and will need some learning and adjust to suit individual organization needs as there is no one size fits all. Lack of experience using the product may prove to be a stumbling block without an expert to guide. At times, the integration does not go smoothly and will require additional learning and research in order to move forward.
What problems is the product solving and how is that benefiting you?
Dynatrace provide real time monitoring and provides key visibility into areas of poor performance and optimize infrastructure utilization. Ability to identify performance issues and areas of focus for improvements. The dashboard and single pane of glass provides key data and metrics had help establish a baseline and every spike in utilization can be tracked and attributed to a specific trigger or increase in demand.
Recommendations to others considering the product:
Ideally, full requirements for monitoring is known before the deployment. Start with requirements gathering, the scope of the deployment and the timeframe to deploy on a global scale. Key focus would be on areas of integration with service now or BMC Helix to ensure any issues are raised automatically as a ticket.


    Ryan C.

Massive capability right out of the box.

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
Easy to implement and supported almost all of our technologies. The interface makes it easy to onboard new users and invokes excitement when new users see the insights produced by Davis, the AI engine, and the value obtained from studying Dynatrace over time.
What do you dislike about the product?
UI is a little clunky at times and should be more customizable.
What problems is the product solving and how is that benefiting you?
Collaborative APM which helped to alleviate some of the time sinks of root cause analysis, multi-platform support, broad array of supported technologies right out of the box.
Recommendations to others considering the product:
Dynatrace is more than just an APM, it is a value producing platform that continues to get better and better as it transforms with the industry and continues to expand to meet the needs of today's innovative companies.


    Architecture & Planning

Innovative product, good choice for moving fast

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
The service is innovative and safe to keep info on cloud. Dynatrace was a good solution. Artificial intelligence makes this work lighter quick and easy.
What do you dislike about the product?
Not have any specific problem, generally good
What problems is the product solving and how is that benefiting you?
database is heavy. Dynatrace software is helpful for moving the database to the cloud. Artificial intelligence keeps the information clean and organized
Recommendations to others considering the product:
Innovative software make easy for data


    Information Technology and Services

Recently rolled out Dynatrace for a customer and their feedback has been very positive

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
Multitude of features that comes with Dynatrace. Features such host performance health and service flow.
What do you dislike about the product?
Training materials not widely available.
What problems is the product solving and how is that benefiting you?
Application performance monitoring and visibility into end to end service flow


    Ricardo F.

Dynatrace productivity monitoring tool

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
Dynatrace is really easy to install and use. Helps increase productivity and can positively impact business outcomes. Great providing software intelligence to simplify cloud complexity and accelerate digital transformation, with automatic and intelligent observability.
What do you dislike about the product?
no network information to provide all the data
What problems is the product solving and how is that benefiting you?
The tool come to give application monitoring toolset for troubleshooting, monitoring, performance reporting and alerting
Recommendations to others considering the product:
The software provide intelligence to simplify cloud complexity and accelerate digital transformation, with automatic and intelligent observability


    Inês Carolina F.

Satisfied costumer of this product

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
I like how my work and performance improved. Definitely you should give it a try. It improves the monitoring services in my company
What do you dislike about the product?
Nothing, it made my life easier and there was no major issues associated to it.
What problems is the product solving and how is that benefiting you?
That is confidential company information, I can´t share it. I am sorry for that.
Recommendations to others considering the product:
I can´t explain my company business case, I am sorry for that but it is private information. However, we all definitely recommend, we have seen direct benefits from its usage. The monitoring of our data improved and as we all know nowadays data is the king.