We use Lucidchart to map out a new API feature or a recent project or feature. When we're mapping out a new API feature in Lucidchart, we have a custom template we use, and we use it to do the design flow and task list.
Lucid
Lucid SoftwareExternal reviews
7,563 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Intuitive Diagramming, Room for Export Improvement
What do you like best about the product?
I like how Lucid Visual Collaboration Suite is easy to navigate and style. It provides a dedicated space for diagramming and has all the elements I mostly need. I appreciate its ease of use, allowing me to quickly make a flowchart without having to look too much. The initial setup was pretty easy as well.
What do you dislike about the product?
Exporting is a bit tough and not always as clear as I expect. Also, styling options could be more.
What problems is the product solving and how is that benefiting you?
I find it easy to navigate and style my work in Lucid Visual Collaboration Suite. It provides a dedicated space for diagramming and has all the elements I mostly need.
Effortless Org Chart Creation with Intuitive Usability
What do you like best about the product?
I like that the Lucid Visual Collaboration Suite is fast and easy to use. It's super easy to set up, which was great for me. I find it especially helpful for creating our company's org chart. It allows us to see all employees in one org and organize it easily. Plus, it gives clear, visual breakdowns of our team structure.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I can see all employees in one org chart and organize it easily, with clear, visual breakdowns of our team structure.
Great Templates and Drag-and-Drop, But Needs Smoother Table Formatting
What do you like best about the product?
Easy to drop and drag, good preexisting templates
What do you dislike about the product?
Sometimes a little hard to use. Like dragging the arrows, no auto formatting within the table
What problems is the product solving and how is that benefiting you?
Easy makes the process a lot faster
Simplifies Visual Collaboration with Ease
What do you like best about the product?
I use Lucid Visual Collaboration Suite to break down and map ideas visually for meetings, and it reduces the time I spend building visual decks. I love how it allows easy maneuvering around the platform, like dragging 'sticky notes' without impacting the formatting. The ability to collaborate with others through built-in 'anonymous' sessions and timers is particularly useful. The initial setup was very easy, and I appreciate that it's simple to use, which I love.
What do you dislike about the product?
You don't know what you don't know - it would be good to get some insights of your most useful features outlined per industry.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to break down ideas visually, saving time on building decks and allowing smooth collaboration with features like anonymous sessions and drag-and-drop functionality.
User-Friendly Design
What do you like best about the product?
It's extremely user-friendly. This is the kind of program you can use once or twice, set aside for months, and then return to without experiencing any difficulties as a returning user.
What do you dislike about the product?
I had some difficulties when layering different items and/or crossing items with arrows since sometimes the program will automatically link items.
What problems is the product solving and how is that benefiting you?
This tool enabled us to map out a complex process, which made it easier to identify potential solutions related to timelines.
Great Visual Customization, Room for Improvement
What do you like best about the product?
Many options for visual customization and alterations
What do you dislike about the product?
The default colorations for yes and no is annoyinh
What problems is the product solving and how is that benefiting you?
It is allowing for flow chart generation for logic processes
Innovative Visuals, But Steep Learning Curve
What do you like best about the product?
I like the visuals and the feature that it can be a living document. We can work on the same document as a team, and it’s not static, so we can always improve it as we go. Plus, it’s accessible to all employees and new hires. The initial setup was also very easy.
What do you dislike about the product?
I find difficulties in formatting and usage. It needs time to get used to it.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to build journey and RACI charts for process understanding. It lets my team work on a living document together, constantly improving processes and ensuring accessibility for all, including new hires.
My review
What do you like best about the product?
You can use AI to generate diagrams pretty easily
What do you dislike about the product?
You are limited to a certain number of things on a blank canvas before you need to pay to upgrade. It’s generous for a free trial but as a student i cant afford to upgrade
What problems is the product solving and how is that benefiting you?
I dont have to hand draw diagrams, instead i can use the software. It is a bit overwhelming to try to use it myself as there are a lot of options but the AI is easy
Collaborative design has improved feature planning but still needs a dark mode option
What is our primary use case?
What is most valuable?
The best features Lucidchart offers include real-time collaboration.
What stands out to me about the real-time collaboration in Lucidchart is the fact that multiple people can be in there at the same time.
Lucidchart has positively impacted our organization by improving our collaboration across the company.
Collaboration has improved in our organization, as decisions are made faster and there are fewer miscommunications with specific outcomes we've noticed.
What needs improvement?
I wish Lucidchart would add dark mode to improve the user experience.
For how long have I used the solution?
We've been using Lucidchart for about two years for collaboration amongst the team for future development. All of us are in there at the same time working out how the feature should work or how the flow should look, and then we'll write tasks.
What other advice do I have?
My advice for others looking into using Lucidchart is to collaborate. I would rate this product a 7.
Visual planning has improved migration mapping but now needs broader cloud icon support
What is our primary use case?
My main use case for Lucidchart these days is for working on a plan where I am migrating from my current version of our software to the latest version. I need to compile everything that is interacting with my application, so I have to bring up all my skills to factor in every application, every call that is done using our application to ensure when we move to the new OS and software, nothing is broken, and everything is in place.
How has it helped my organization?
Lucidchart has positively impacted my organization, as we have been using it for a while. The same people are comfortable using the tool, which makes planning process flows easier than trying to work in a Word document or a similar tool that does not offer as much as Lucidchart.
A specific example of how Lucidchart made a process easier for my team is that the diagrams we created could be exported as PDF or SVG files, which we shared without losing any quality. The collaboration with the rest of the team, where we have access to only what we are supposed to, also helped us work faster rather than everyone starting from scratch.
What is most valuable?
In my opinion, the best features Lucidchart offers include the toolkits they provide, such as the icons for AWS. These features allow us to use proper service icons rather than simple plain boxes for everything, helping us effectively map out the actual services instead of getting confused.
The AWS icons and toolkits make my diagramming process easier and more effective because it is easy to explain and show to my customers which service is being used for a particular component. For instance, when using Amazon S3 for object storage or Amazon RDS for SQL, I can clearly indicate those services. If I need to show containers, I can pick those specific icons to demonstrate that, making it easier than reading it within a box.
Lucidchart also offers other specific UML diagrams that I could use, including class diagrams, before I get into the code-level details.
What needs improvement?
One way Lucidchart can be improved is by adding more toolkits like the AWS charts. Icons would be something we could look for because it is not just AWS; other cloud providers are also using the same.
For how long have I used the solution?
I have been using Lucidchart for over five years now, and in my role, I play a solution architect role where I have to think about the different architecture flow before I go ahead and start recommending it to my team.
What do I think about the stability of the solution?
I find Lucidchart stable when I am using it.
What do I think about the scalability of the solution?
Regarding Lucidchart's scalability, I believe many within our enterprise are using it.
Which solution did I use previously and why did I switch?
I did not really use a different solution before Lucidchart.
What was our ROI?
In terms of return on investment with Lucidchart, I would say I have saved time. Instead of spending a couple of hours drawing a process flow in a Word document, I can use Lucidchart to do it in minutes.
Which other solutions did I evaluate?
Before choosing Lucidchart, I evaluated PlantUML, which I used in the past, but it only focused on UML diagrams at the time when I used it.
What other advice do I have?
My advice to others looking into using Lucidchart is to explore all the options available and not fixate on drawing flowcharts using Lucidchart. I would rate this product a 6.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
showing 1 - 10