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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,491 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Duncan S.

The best way to start, is to plan in LucidChart

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Showing clients the basic or complex layout of a proposed system/strategy is best done with Lucid Chart. Better than a doc or a spreadsheet in almost every way.
What do you dislike about the product?
Sometimes using CTRL+Enter vs Shift+Enter to go down a line can be a bit of a frustration.
What problems is the product solving and how is that benefiting you?
If I am ever designing a system, and it is too much to just keep in memory or I need to evaluate my structure, I immediately go to Lucid Chart in the Lucid Visual Collaboration suite and draw it out.


    Financial Services

Fairly solid collaboration tool

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
Easy to collaborate, useful templates, pretty standard features so easily to get used to after using other tools
Easy to copy and paste boards from Mural into Lucid
What do you dislike about the product?
Not the most intuitive when moving and selecting objects to move - can be tricky to select multiple items but not other s
What problems is the product solving and how is that benefiting you?
Whiteboarding with remote teams + having ideas easily saved and accessible (vs. analogue whiteboarding)


    Information Technology and Services

Lucid Visual New User

  • July 21, 2025
  • Review provided by G2

What do you like best about the product?
My company has recently moved to Lucid from another white boarding tool. The migration of boards from our previous tool to the new one has been seamless. The user experience is relatively intuitive. Other users talk about a steep learning curve with Lucid but I haven't found that to be the case.
What do you dislike about the product?
Coming from a design background I do think Lucid is more limited in shapes, fonts and other design features versus some of it's competitors.
What problems is the product solving and how is that benefiting you?
I primarily use Lucidspark. My main reason for using any of these types tools for white boarding remote workshops. It allows me to run workshops across locations and get equal participation from the attendees.


    Commercial Real Estate

Lucid Visual Collaboration has supercharged my business

  • July 16, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use and integration is phenomenal, it has proven to be an invaluable tool for me as an executive to illustrate complex business processes and systems to my team
What do you dislike about the product?
Nothing at this time, I have not encountered any substantial road blocks or issues with the software thus far.
What problems is the product solving and how is that benefiting you?
Most people are visual learners and Lucid makes it very easy to communicate concepts visually


    Civil Engineering

Lucidchart Recommendation

  • July 16, 2025
  • Review provided by G2

What do you like best about the product?
I love using Lucidchart. It has an intuitive user interface, is easy to use, supports real-time collaboration, and offers smart, flexible features that make it a powerful tool.
What do you dislike about the product?
So far, I haven’t come across anything I don’t like about it.
What problems is the product solving and how is that benefiting you?
Brainstorming, flowcharts, org charts


    Consulting

I have used Lucid Chart to create many and massive org charts.

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to use and allows for collaboration.
What do you dislike about the product?
I have noticed it is sometimes slow to load.
What problems is the product solving and how is that benefiting you?
I needed to create over 67 org charts, that would be client ready. Lucid Chart made that very easy to do.


    Mofidul H.

One stop solution for professionals to fulfil diagram and charts requirements.

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
1. It is very versatile tool for diagrams, workflows and charts.
2. Lot of features and customization options available.
3. Easy to use without much training or handholding.
4. Diagram as code and ability to integrate with other apps are really helpful features.
What do you dislike about the product?
1. The UI can be improved and the features can be segregated better to avoid a clutter view.
What problems is the product solving and how is that benefiting you?
1. My role requires me to create flowcharts and user flows very frequently. Lucid Visual Collaboration tool is a wholesome solution with extensive list of features and with integration capabilities which helps in quick wireframing, prototyping, visualizing the user journeys etc.


    Utilities

Lucid Review

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of use of the Lucid platform.
What do you dislike about the product?
No real dislikes. I haven't used the product for more than making flowcharts and it worked great for that purpose.
What problems is the product solving and how is that benefiting you?
It solves the problem of us needing a customized visualization of workflow to provide to clients and internal staff.


    Retail

An elegant way to view and collaborate with data and ideas

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
Lucid provides a beautiful and elegant way to view and collaborate on data and ideas within a team. Thanks to the many templates available, within minutes of first logging in I had a Lucid Chart up and running and ready to share with my team. My personal favourite being the sticky note boards.
What do you dislike about the product?
At first it can seem a little confusing to navigate and move around the board, however I quickly found the resources available to teach me the "ins and outs" to help me move around the platform faster. It is only a minor criticism as it did not take me long to catch on.
What problems is the product solving and how is that benefiting you?
Getting lost in disorganisation and multiple projects to track and coordinate. Having a clear, and colourful board to work on has helped me keep track of the many tasks within my role.


    Mayur G.

Great for Visualizing Complex Workflows

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
Integrates well with tools like Google Workspace. Lucid makes team collaboration and process mapping fast and intuitive
What do you dislike about the product?
Templates and drag-and-drop features save time
What problems is the product solving and how is that benefiting you?
Lucid helps visualize complex workflows and technical systems, making it easier to align cross-functional teams