Collaborative diagrams have improved architecture design and streamline communication across teams
What is our primary use case?
We have been using Lucidchart for over a year across multiple teams. Our main use case for Lucidchart is to create architecture diagrams, process workflows, system designs, and collaboration visuals.
We have used Lucidchart to create architecture diagrams for a couple of customers along with our SOWs. We share the architecture diagram to define their as-is infrastructure and the to-be infrastructure. We use Lucidchart to create their existing ecosystem, what they have, the existing landscape they have on AWS, and then what will be their to-be infrastructure once we implement all those changes as per the statement of work.
What is most valuable?
Lucidchart has impacted us positively. It is supporting many features that we are leveraging right now, and the performance and stability are excellent. Day-to-day work and collaboration have been smoothed significantly. Multiple users can edit and comment simultaneously, which has helped us speed up our work and reduce the dependency on static documents we used to have previously.
Since using Lucidchart, there is considerable time savings and better communication. With clear diagrams, it reduces misunderstandings and rework altogether.
The best features Lucidchart offers include real-time collaboration, extensive shape libraries, the templates provided, and cloud-based access. These features are very helpful for us.
The real-time collaboration helps our teams work on diagrams together and for sharing and feedback. We collaborate on diagrams with team members. For instance, if a security part is handled by a different team member or an infrastructure part is handled by a different team member, they collaborate on the diagram piece. Additionally, we get it reviewed. Once the diagram is prepared, we collaborate with the senior architect and send it to the architect for review.
We use the templates to design cloud architectures and different services that AWS cloud offers. The templates have all the logos and icons needed. We also use different templates for documenting workflows and explaining systems during reviews with customers or supervisors.
What needs improvement?
Lucidchart could have more features to ease down the architecture creation. Perhaps some features could automate the design based on a certain use case and help us design the document and architecture automatically.
User experience could be improved. It could be more accessible for initial users who are starting with Lucidchart. A better and easier interface would help new users get started. Additionally, integrations could be improved by providing more features.
For how long have I used the solution?
I have been working in my current field for more than ten years.
What other advice do I have?
I would advise others looking into using Lucidchart that it is ideal for teams that value collaboration and clarity. It works best when diagrams are actively maintained and shared across the organization. I would rate this product an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Super Interactive and Flexible for Team Brainstorming
What do you like best about the product?
allows teams to brainstorm, organize, and visualize ideas in a way that's super interactive and flexible, ex: mermaid diagrams, flowchart
What do you dislike about the product?
To getting to know the vast variety of tool-options available.
What problems is the product solving and how is that benefiting you?
ADR
Effortless Collaboration and Real-Time Editing
What do you like best about the product?
I like the Lucid Visual Collaboration Suite due to it's ability to be shared with colleagues, edit simultaneously and easy to use software.
What do you dislike about the product?
The navigation through the software itself could be tricky given the number of features, needs some practice to get used to.
What problems is the product solving and how is that benefiting you?
Helping me structure my thoughts and ideas and better present it alongside timelines
Revolutionized Remote Collaboration Effortlessly
What do you like best about the product?
I use Lucid Visual Collaboration Suite to collaborate with my remote team in real time, which eliminates the need for meetings. I like that it's in real time, and it's great that we can see previous comments easily. The entire process is easily available.
What do you dislike about the product?
I don't find the need to see other people's cursors when they are looking at the board (maybe other people like that though).
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to collaborate with a remote team in real time, eliminating the need for meetings.
Easy to get straight to the point
What do you like best about the product?
Very easy to use, pretty straight forward.
What do you dislike about the product?
Inserting icon is less easy compared to other products. I filter a lot with icons/symbols to speed up process
What problems is the product solving and how is that benefiting you?
Org chart sharing in real time across all authorized members.
Quick process mapping / flowsheet creation
Great diagram tool that brings most of the required elements to quickly connect
What do you like best about the product?
It is a very robust tool to make diagrams and flow charts that structure the route of a project visually. I really like the responsiveness of each shape after being placed or modified within the drawing board which makes connecting different sections of a diagram very easy and fast.
What do you dislike about the product?
This tool is very complete for what it really allows me to do, the performance is good and it has not shown me any signs of disappointments.
What problems is the product solving and how is that benefiting you?
Visualizing room dimensions to determine the optimal placement of equipment has been my greatest achievement with this tool. I have achieved efficient space planning without any struggles and easy sharing of designs with clients.
Great for Diagramming, But Room for Improvement
What do you like best about the product?
I appreciate being able to create diagrams for my software projects. This feature is particularly useful for visualizing and organizing my ideas as I work.
What do you dislike about the product?
One problem I’ve encountered is that I often end up drawing arrows by mistake when I actually just want to move an object.
What problems is the product solving and how is that benefiting you?
It helps me clearly share my ideas with my team and plan out large bodies of software work.
Lucid offers a fantastic canvas with the exact elements to quickly create presentable process charts
What do you like best about the product?
Lucid has all the needed shapes and functions to create process flows, diagrams and presentation charts and work can be done in collaboration with the entire team in real-time. With its simplified interface and insanely powerful visual tools, even complex diagrams feel simple and fun to create and it actually makes me maintain creative momentum.
What do you dislike about the product?
Lucid doesn’t have any flaws that I can think of at this time, it’s my favorite and most used design tool without limitation in use cases.
What problems is the product solving and how is that benefiting you?
This is the platform I use to create flowcharts that visualize the flow of training programs from enrollment to content delivery and assessments. The charts make everything easy to follow so we are able to quickly highlight areas for improvement in training delivery.
Fantastic solution offering easy to create and very useful flowcharts, UML and network diagrams
What do you like best about the product?
It is very easy to design any diagram since it provides me with various diagram shapes and drag and drop feature for all its components. I also like the ability to export the diagrams in different formats which makes these diagrams extremely useful when illustrating processes.
What do you dislike about the product?
I have never had an issue with features glitching or files getting lost or being corrupted, so this tool checks all the boxes for me.
What problems is the product solving and how is that benefiting you?
It becomes very useful when creating visual representations of data flow in our databases and also allows me to clearly map network infrastructure to identify vulnerability points to ensure security policies are implemented at that exact point.
Versatile and Easy-to-Use Flowchart Tool with Great Shapes and Arrows That Connect Really Well
What do you like best about the product?
Mapping out exactly the chart I want is greatly supported by the ease of use of this tool. It offers numerous templates and varieties of shapes to create any type of flow chart so it is a versatile diagramming tool.
What do you dislike about the product?
I honestly don’t have any cons about Lucid, they are always adding new features and it’s really exactly what I needed for chart creation.
What problems is the product solving and how is that benefiting you?
Lucid supports quick diagram creation that helps me illustrate how power flows from generation sources to substations and the grid. The diagrams also serve as reference documents for maintenance teams.
