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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,813 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

User friendly

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
I like the user friendly tools and features
What do you dislike about the product?
Navigating from creating the charts to managing files is not always the more intuitive
What problems is the product solving and how is that benefiting you?
My colleagues really appreciate flowcharts to understanding requirements and Lucid enables that


    Marketing and Advertising

Intuitive and easy to get started

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
There are simple but very helpful and thoughtful features for diagramming. For example, the arrows stay attached to shapes even when they move; building a key allows you to easily drag and drop new shapes using the same design; there are a lot of shapes and diagram templates to choose from.
What do you dislike about the product?
It can be overwhelming to get started. Starting a new account with a template to demo different features would be helpful. Changing the arrow type is really confusing.
What problems is the product solving and how is that benefiting you?
Collaborative digramming


    Chehak A.

Great tool for visualizing and organizing ideas effectively.

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
Lucid's intuitive interface and diverse templates make it easy to create diagrams, flowcharts, and other visuals, which significantly enhances collaboration across teams.
The real-time collaboration feature allows team members to work together smoothly, even from remote locations. It’s incredibly helpful for brainstorming sessions and mapping out processes visually.
I love how customizable the tools are, which lets us tailor visuals exactly to our needs, making it easy to share complex ideas in an accessible way.
What do you dislike about the product?
The interface can sometimes feel a bit laggy with larger files, which disrupts workflow during intense brainstorming sessions.
Some features feel a bit complex at first and could benefit from more onboarding resources or tutorials for new users.
Pricing could be more flexible, especially for smaller teams or freelancers who might not need the full suite of features.
What problems is the product solving and how is that benefiting you?
Improving Communication Across Teams: Lucid helps bridge communication gaps by allowing teams to visualize complex ideas and workflows. This is especially beneficial in reducing misunderstandings and ensuring everyone is aligned on project goals.

Streamlining Remote Collaboration: With its real-time collaboration feature, Lucid makes it easy for remote team members to work together seamlessly. This has been beneficial for keeping projects on track and fostering teamwork, even from different locations.

Enhancing Project Planning and Organization: Lucid enables detailed process mapping and flowchart creation, which simplifies project planning and helps identify potential issues early on. This has led to more efficient project execution and better time management.

Simplifying Complex Ideas for Stakeholders: The Suite’s visual tools make it easier to break down and communicate complex ideas to clients or stakeholders. This has improved presentations and ensured that everyone involved has a clear understanding of the project scope and direction.

Saving Time on Documentation and Presentations: By providing ready-to-use templates and intuitive design tools, Lucid reduces the time needed to create professional diagrams and visuals. This helps teams focus more on strategic work rather than manual documentation.


    Marketing and Advertising

Collaborative and user friendly

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to navigate and learn the ins and outs without actually requiring an in depth tutorial. It helps our team collaborate and share ideas and faciliate meeting agendas.
What do you dislike about the product?
Getting access was not a seamless process - even though my employer approved my license, it took some back and forth to get my access up to date.
What problems is the product solving and how is that benefiting you?
It helps a larger team brainstorm different topics live during meetings and then creates a clear/concise way to review answers live as well.


    Lisbeth G.

Amazing for marketing teams

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to collaborate with your team live. You can create customer flows and adjust, super user friendly
What do you dislike about the product?
It can be a bit overwhelming to learn at first.
What problems is the product solving and how is that benefiting you?
Visually seeing the customer journey for our complex programs. Easy to make management understand where the flow will go.


    Medical Devices

Easy to use with great features

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
This software was easy to use and feature rich. I had no issues picking it up having used some similar products in the past. I tried it since the visualization tool my company has been using didn't have the features I was looking for in a specific project. I didn't try out any of the collaboration/multi-user features, but I imagine they are pretty standard for any standard online visualization tool.
What do you dislike about the product?
While I think the features are valuable, our company already has a subscription to another visualization tool, and we don't use it frequently. The cost difference would be worth it, in my opinion, if we were using more of the features and using the software overall more regularly but that isn't the case at the moment, and I think for casual users that don't require many features, there are cheaper alternatives.
What problems is the product solving and how is that benefiting you?
Lucid has a large variety of existing shapes for many visualization applications that are separated by library to avoid cluttering the workspace, and allows addition of custom shapes to easily allow even more customization. I could see Lucid being beneficial for just about any visualization need.


    Abril T.

Lucid charts datapath

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
Begin able to visually see my data path design before creating a schematic in my computer. Helped me a lot.
What do you dislike about the product?
The amount of free shapes you get, probably would be useful to have more.
What problems is the product solving and how is that benefiting you?
I am working on a project creating a processor. Our professor recommended that before wiring everything together just going by heart, we should create a schematic using lucid charts. It helped us make the design more efficient.


    Biotechnology

Easy to use and collaborate

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use
Nice collaborative functions
What do you dislike about the product?
So far I don't see any unmet needs. Will keep updating
What problems is the product solving and how is that benefiting you?
We want to find a place that allows us quickly generate infrastructure design diagram. Lucid provides all functionalities we need.


    Maria G.

Lucid Suite

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
It is great to use for colaboration Charts
What do you dislike about the product?
Not enough flexibility for Org Chart creatiion
What problems is the product solving and how is that benefiting you?
Creating a vissuel org structure


    Raymond B.

Lucid is a great tool whether you are a beginner or a pro.

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
I think what impressed me the most is the training on the tool and the ability to learn exactly what you are seeking out to learn. The interface is easy to understand and follow. I have used other tools before and Lucid makes it an easy transition.
What do you dislike about the product?
It's always hard learning something new. Change isn't easy. Taking the time out of my busy schedule to learn Lucid is tough, but I know it will be worth it.
What problems is the product solving and how is that benefiting you?
Lucid is helping us put our ideas and processes into a more visual diagram. This allows us to be organized in a clean, effective, and efficient way. Lucid has allowed us to be aligned as a group with little to no confusion on direction.