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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,727 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Archie R.

Versatile tool that can be used for various activities

  • August 21, 2024
  • Review provided by G2

What do you like best about the product?
The platform offers extensive customization options, offers a wide range of built-in feature for creating diagrams. I like the ability to organize one subgroup differently than another, it is the best app for diagramming and graphing.
What do you dislike about the product?
I would like arrows not to be automatically attached to objects, sometimes I find the structure a bit annoying. Some products do not have templates that we can load. Also sometimes the app would crash with an error.
What problems is the product solving and how is that benefiting you?
It has been essential in designing data flows from one system to another, it helps in creating a professional looking diagram. This tool illustrates the flow from start to finish very well. It provides many tools like the freeform tool. All the features required to map a process are available.


    Thomas S.

Lucid Visual Collaboration Suite is the solution to my problems

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to use and allows me automation and customizable templates, it is innovative and creative for creating images and creating diagrams.
What do you dislike about the product?
It's an excellent platform there's nothing I don't like. It works wihout problem.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite benefits me because it allows me to work together with my team easily, makes my diagrams attractive and has many customization options.


    Maria S.

Lucid Visula Collaboration Suite the best platform for my company

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is easy to use for creating graphics, it's reliable and secure, it integrates easily and saves me work time, it's just great.
What do you dislike about the product?
There is nothing that I dislike about Lucid Visual Collaboration Suite
What problems is the product solving and how is that benefiting you?
It benefits me because it allows me to improve my workflow and has an excellent price. It is perfect for creating diagrams for my company.


    Spyridoula T.

Lucid Visual Collaboration Suite

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
With features and plans to meet various organizational needs, it can support both small teams and huge organizations.
What do you dislike about the product?
Even while the interface is usually easy to use, there are situations where producing extremely complicated diagrams or flowcharts calls for a better comprehension of the tool's features.
What problems is the product solving and how is that benefiting you?
Lucid facilitates the simplification of difficult concepts, procedures, and data by offering a visual canvas, which makes them simpler to comprehend and communicate.


    Internet

For creating workflow visulization

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
Using lucid to visulize the workflows and strategy for our marketing. It is a good tool and we can add team members to collaborate. Have integration with tools we use in our daily to do. The entire implementation is easy and beginner friendly. The provide best customer support as well. I am using it daily for my work
What do you dislike about the product?
Nothing to dislike it is a good tool with all features we need.
What problems is the product solving and how is that benefiting you?
I am using Lucid for mind mappng and collaboration process. I found Lucid as a productive tool for our team to ideate and plan their work. Have all good features for a visual collaboration tool


    Lera T.

Hassle free visual collaboration platform

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
The main thing I like in Lucid is their user froindly inteface and their high integrated integration and multiple features in the same platform. they have the very great reliable and user frindly UIUX.
What do you dislike about the product?
Their implementation was to ease to setup and also their support help our team to manage their finalization.
What problems is the product solving and how is that benefiting you?
Their aare number of features what they provide in their services like collaborative white boards, mind mapping, org chart, wirefreming and many more.


    Barry L.

Product Support Engineer

  • August 19, 2024
  • Review provided by G2

What do you like best about the product?
The three main things I like about Lucid Visual Collaboration Suite are that its simple to use. This makes it easy to get started right away without much help. Next, I like that it looks very professional and clean. Finally, it's very inexpensive. I am paying for this out of pocket and I wouldn't be able to do this if it was more expensive.
What do you dislike about the product?
One thing that I dislike that the login visual security verification, the one that asks you to click on all the images that have a motorcycle or a traffic light, seems to have a bug in it. It never lets me pass. I keeps me clicking on and on. I have reverted to only using the audio security verification. That let's me in right away.
What problems is the product solving and how is that benefiting you?
It helps me give a visual representation of what I have written in text. This make it easy for those who read my documentation to follow the flow. Right now, I'm the only one on my team using it. But soon my team will be using it and we will be able to collaborate within the application which will be huge.


    Government Administration

A Game-Changer for Our Remote Team

  • August 19, 2024
  • Review provided by G2

What do you like best about the product?
Here's why I've fallen in love with it:

Bringing ideas to life: I'm a visual thinker, and Lucid's diagramming tools have been a godsend. Whether I'm mapping out a new project workflow or brainstorming ideas with my team, the intuitive interface makes it a breeze to translate thoughts into clear, shareable visuals.

Real-time magic: The real-time collaboration feature has genuinely transformed our team meetings. Watching ideas evolve on screen as team members contribute simultaneously is not just efficient—it's exciting. It's brought an energy to our brainstorming sessions that we were missing in our remote setup.

Seamless integrations: I was skeptical about adding another tool to our tech stack, but Lucid's integrations with our existing tools (especially Slack and Jira) have made adoption painless. It feels like it was made to slot right into our workflow.

Accessibility for all: I love that I can invite team members or clients to collaborate without worrying about their tech-savviness. The learning curve is gentle enough that everyone can contribute effectively.
What do you dislike about the product?
In my experience with Lucid Visual Collaboration Suite, I haven't encountered any significant issues or aspects that I dislike. The product has met or exceeded all of our team's needs for visual collaboration and system design. It's a well-rounded, thoughtfully designed tool that has become an essential part of our development process.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is primarily helping us with:

Process Maps

Lucid's tools are excellent for creating clear and detailed process maps. This allows us to:

Visualize complex workflows in our system
Identify bottlenecks and inefficiencies in our current processes
Communicate process changes to both technical and non-technical team members
Iterate on process improvements collaboratively

User Journeys

The suite is also valuable for mapping out user journeys. This enables us to:

Create visual representations of how users interact with our product
Identify pain points in the user experience
Plan and prioritize feature developments based on user needs
Share user flow concepts with designers, developers, and stakeholders


    Jen H.

I Recommend Lucid Suite To Everyone

  • August 19, 2024
  • Review provided by G2

What do you like best about the product?
I am professional genealogist, so I like the ease that I can create family charts and timelines with Lucid.
What do you dislike about the product?
When dragging lines that aren't connected to anything it isn't really easy to keep them straight. It seems to default to dragging a new point in the middle rather than the line as a whole.

Also, I really wish you could set a specific number of spaces per grid section. For instance, when doing time lines I would love to be able to customize the grid with 5 spaces per quadrant. That would allow me to set up 5 year increments and have it be 100% accurate when adding events. As it is now, it always shows me four, so it's more of an approximation.
What problems is the product solving and how is that benefiting you?
I'm a very visual person, so seeing my customer's family history laid out on a timeline is very important. I realize this isn't a typical use case, but LucidChart makes it SO easy to lay down a line, add year markers and then add events with connecting lines joining the horizontal time line.

Although I have huge family trees in proper genealogy software, when working through a particularly puzzling relationship, it is nice to be able to create just a small segment of a couple of trees to compare where people fit in. I have tried using the Org Chart template in Lucid and while it works, I still prefer just doing mine from scratch.


    Evan C.

Lucid Visual Collaboration Suite

  • August 19, 2024
  • Review provided by G2

What do you like best about the product?
A vast array of project demands can be satisfied by the extensive range of diagramming and whiteboarding tools provided by Lucidchart and Lucidspark.
What do you dislike about the product?
Extremely complicated diagrams may become challenging to handle and traverse, which could have an effect on performance.
What problems is the product solving and how is that benefiting you?
The effectiveness of project management is increased by the diagramming and charting capabilities of Lucid, which help to visualize project deadlines, dependencies, and resource allocation.