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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,727 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Saurabh R.

Simplified collaboration and project planing

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
I am impressed by the comprehensive support of the multiple tools like Lucidchart and Lucidspark under one platform. In recent project planning a have used these tools and they helped us alot in brain brainstorming our ideas organize them collectively. Specially in Lucidspark its very easy to create collaborative sessions, breakout boards, and live voting.
What do you dislike about the product?
Thou Lucid tool are easy to use as they come with very extensive set of feature i have experienced a learning curve, especially with advanced functionalities like data linking and conditional formatting in Lucidchart
What problems is the product solving and how is that benefiting you?
For our team its real time collaborating session for brain storming ideas collectively.


    Natty H.

Easiest suite for creating all kinds of diagrams

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
Pre-existing shapes for the different types of diagrams and charts (ie flowcharts) .
What do you dislike about the product?
Some features are locked behind a pay wall
What problems is the product solving and how is that benefiting you?
Creating visual respresentations of a mobile applications system. Helping build a easier understanding


    Information Technology and Services

Good experience with Lucid

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
I liked how it was so user friendly, and that it was easy to learn. There are a variety of feature which were really helpful.
What do you dislike about the product?
At first it was difficult for me to figure out how to add more shapes that i wanted, or save the ones that i will use often.
What problems is the product solving and how is that benefiting you?
allows me to visualize my work, and able to easily show others


    Logistics and Supply Chain

My Structured Mental Whiteboard

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
I use it to architect or whiteboard any system I need to go build. It basically allows me to go design something ahead of having to build it in an easy way.
What do you dislike about the product?
Nothing come to mind truthfully - it works great
What problems is the product solving and how is that benefiting you?
It allows to me architect virtual (software) and physical (manufacturing) processes and really understand how everything should flow.


    Medical Devices

Powerful, Intuitive Tool for Team Collaboration

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
Its user-friendly design simplifies the creation of diagrams and flowcharts, making it accessible for users of all skill levels. Its easy-to-use and intuitive design encourages active collaboration on multiple charts.
What do you dislike about the product?
Handling large or intricate diagrams can lead to slower performance. Free tier only includes 3 documents and no Lucidspark access, which limits productivity.
What problems is the product solving and how is that benefiting you?
Lucidchart's intuitive interface makes the creation of complex diagrams seamless, enabling you to visualize processes and systems efficiently. The suite provides numerous templates and tools for designing wireframes, facilitating quick iteration on user interfaces, which accelerates the design process. Finally, Lucid integrates well with common collaboration platforms such as Google Workspaces, enabling our team to plug Lucid into tools and processes we're already using.


    Information Technology and Services

A game changer to create charts on a real time basis and doing collaboration with various teams

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
I really like the drag and drop functionality and variety of templates available within the platform. For me the real-time collaboration feature stands out, allowing my team to work on diagrams simultaneously, which has greatly improved our productivity and alignment.
What do you dislike about the product?
The load time can occasionally be slow with larger diagrams.
What problems is the product solving and how is that benefiting you?
Creating workflows in collaboration with other teams has really helped us increase our productivity as we get real time insights into the security workflows. Making edits is so simple and tracking all changes.


    Health, Wellness and Fitness

Easy and Flexible Product for Visualization

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
I find that it's very intuitive for designing process flows. I use it often when thinking of how to improve our processes and document it so that we can share with our team. For example, one of our product's processes are documented in Jira and it can be difficult to follow along. I created the process map and shared with my team for review and it's received great feedback.
What do you dislike about the product?
One thing I found a bit challenging was the shapes could not be changed when making a process map. Often, I start with an idea but then need to change those diagrams and flows a bit.
What problems is the product solving and how is that benefiting you?
As mentioned, demystifying our processes is currently benefitting the organizational knowledge transfer. Lucid's product can help me understand where the process is at in the status quo and then take a step back to improve and iterate on it.


    Subham Kumar S.

Amazing Tool for creating flow diagram and workflows

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
I have used Lucid for creating flow diagrams and process workflows. The templates available are just awsome and makes life easier for a beginner like me. It has variety of options with different shapes to provide flexibility of work and show creativity. It's super easy to collaborate with other on a project. Conditional formatting makes it very useful sometime.
What do you dislike about the product?
Till now I haven't found any cons of using it. Just formatting options can be better which I feel.
What problems is the product solving and how is that benefiting you?
I have seen other platforms also but the kind of customization options available in Lucid is amazing. Also as a beginner I find it difficult to make complex flow diagrams but the predefined templates available here are very useful.


    Jose L.

A Robust Visual Collaboration Suite with Powerful Diagramming Capabilities (sans AI)

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
I consider the Lucid Visual Collaboration Suite to be a strategic asset that has significantly enhanced our team's ability to communicate complex ideas and processes through visual mediums. We use it every Sprint and the ability for multiple team members to work on diagrams concurrently, provide feedback through comments, and track changes has streamlined our ideation and review processes. One thing I like the best is the extensive shape libraries that make it easy for our team to produce professional-grade visuals without requiring design expertise. The seamless integration with JIRA has sped up the Product Owner to Developer timeline and required next-to-nothing in terms of implementation.
What do you dislike about the product?
One area of disappointment for me has been Lucid's AI-powered features. While the core diagramming and collaboration capabilities are excellent, I've found the AI functionality to be somewhat lacking, no matter how detailed my requirements or instructions are. The AI-driven features like automated layout and content generation simply don't seem to deliver the intelligence and contextual awareness that I was hoping for. Even when I provide very specific parameters and examples, the AI-generated outputs often miss the mark in terms of capturing the nuance and intent I'm looking for in my diagrams. I don't use the software for the AI features so it's not a big deal for me, but as a feature I feel like it was rolled out too early in order to ride the "AI wave."
What problems is the product solving and how is that benefiting you?
Prior to Lucid, our team relied on a patchwork of different diagramming tools and software, which made it difficult to maintain consistency and robustness in our visual assets. Lucid has provided us with a centralized platform that offers a comprehensive set of diagramming capabilities. We can now ideate on diagrams together, gather feedback, and iterate quickly - all while maintaining a single source of truth. This has significantly improved alignment and reduced the back-and-forth that used to plague our visual projects.


    Vivek M.

Have 17+ years of IT experience and specializes in Cloud, DevOps and IoT Services

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is great for its versatility and ease of use. It combines tools like Lucidchart, Lucidspark, and Lucidscale, making it ideal for a wide range of teams to collaborate on everything from flowcharts and diagrams to whiteboarding sessions and cloud architecture visualizations.
What do you dislike about the product?
Pricing, Learning Curve for Advanced Features
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite addresses several key challenges in collaboration and visualization, especially for teams working in distributed or hybrid environments. Here’s how it’s solving problems and creating benefits:

Simplified Cloud Architecture Visualization
Integrated Data and Visualizations
Seamless Integration with Other Tools