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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,678 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Julio E. R.

Easy to Use and Highly Customizable

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use and very versatile with a lot of room for customization.
What do you dislike about the product?
So far so good, I haven't have any issues with the tool so far.
What problems is the product solving and how is that benefiting you?
It has made project presentations easier to build and to understand for the stakeholders.


    Deepak T.

Effortless Diagram Creation with a Smooth Learning Curve

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
This tool is great for creating diagrams. It allows me to make diagrams quickly and easily, with a minimal learning curve.
What do you dislike about the product?
Sometimes there are so many features that I get confused by them.
What problems is the product solving and how is that benefiting you?
I can insert my diagram directly into Google Docs, which saves me from having to export and re-paste the image. Also I can easily share the link with my team Mates


    Eduard L.

Intuitive Tool with Extensive Customization

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I use the Lucid Visual Collaboration Suite for making flow charts and diagrams for documentation and presentations. I like its simplicity and the many different templates it offers. I appreciate the great deal of customization available and that it incorporates everything needed for any sort of diagram like UML classes. It also keeps the interface simple and intuitive, and I haven't had any issues with it unlike other apps.
What do you dislike about the product?
I found when making flow charts it was a bit unclear which arrow was going to be the Yes/No, and I would need to redraw it or change the text. It would be nice to see a small popup after clicking an arrow to select Yes/No options.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for making flow charts and diagrams for documentation and presentations. It's simple and customizable, offering many templates and incorporating everything needed for diagrams and UML classes.


    Kameron T.

User-Friendly with Versatile Design Options

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I’ve used Lucid Visual Collaboration Suite primarily as a tool for school projects, and I love its user-friendly experience. It's a great help in creating clean and nice-looking flow charts. The fact that it was free was a huge bonus for me. I prefer it over Microsoft Visio because it's more versatile and user friendly. The wide range of icons and tools within the suite is something I really enjoy. Unlike similar apps with limited icons or poor organization, Lucid Visual Collaboration Suite offers traditional and modern designs, allowing me flexibility in how my projects look. It's easy to use tools, like drawing connected lines to show connections or flow between items, without the hassle of lines snapping into unintended objects. Overall, the user experience and versatile features truly stand out for me.
What do you dislike about the product?
I haven’t found that there is anything in particular that I’ve disliked about it so far honestly.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to easily create clean, nice-looking flowcharts for school projects in IT and cybersecurity. It's more versatile and user-friendly than alternatives like Microsoft Visio, and has a wide range of icons and tools that simplify creating connected lines.


    Steve C.

Dynamic, User-Friendly Platform with Exceptional Collaboration

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how it combines process mapping with the flexibility of a virtual whiteboard, resulting in a dynamic and visually engaging environment. The platform is user-friendly, and the range of templates available is both extensive and professional. Additionally, the real-time collaboration features work exceptionally well.
What do you dislike about the product?
The prices can be quite steep for small teams that only require basic features.
What problems is the product solving and how is that benefiting you?
I highly recommend it for its impressive power and user experience. It has truly been an investment that has enhanced both the quality and efficiency of my meetings. Additionally, it has improved my ability to solve complex problems and deepened my understanding.


    Nick B.

Intuitive Workflows Made Effortless

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the intuitive UI of the Lucid Visual Collaboration Suite, which allows me to easily navigate and set up visual workflows the way I want. The easy sharing features are also a plus, making it simple to share workflows with others. The ability to build visual workflows quickly and easily is something I find very beneficial.
What do you dislike about the product?
N/a
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite enables me to easily and quickly build visual workflows with its intuitive UI and easy sharing features, streamlining workflow automation.


    Financial Services

Effortless Flowchart Creation with Intuitive Guidance and Minimal Issues

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is easy to use and straightforward. It provides all the information necessary to successfully build out a flow chart and even explains what each shape could / should mean. Lucid is also extremely supportive when an issue appears, and always provide avenues to hop on a call with their team.
What do you dislike about the product?
I haven't had any major issues regarding Lucid yet, but it can be complex when building out larger diagrams and flowcharts, there doesn't seem to be an easy way to "size up" flow charts that need more space without formatting messing up.
What problems is the product solving and how is that benefiting you?
We're using Lucid to visualize process flows and how to best simplify redundant processes


    Vesta R.

Transforms Complex Projects into Visual Simplicity

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I mostly use Lucid Visual Collaboration Suite for school projects where I need a good visualization tool. It helps by making difficult and often complex ideas much easier to see and share with people I'm working with. Lucid Chart allows me to quickly make professional-looking diagrams like flowcharts and mind maps. Additionally, it significantly improves our teamwork since we can all see what each of us is working on in real-time. I like the most that it makes complex group projects simple and visual. The ability to work with my teammates together in real time really speeds up our working process. Also, the setup is super easy and not difficult at all. We switched from draw.io to Lucid Chart because it works better for us and makes our final presentations look much more professional.
What do you dislike about the product?
One of the key improvement areas would definitely be pricing and access features for students. The free version is incredibly helpful, although it hits its limits quite quickly, and the full subscription is a bit expensive for a student budget.
What problems is the product solving and how is that benefiting you?
I use the product to make complex ideas easy to visualize and share. It helps me create professional diagrams quickly and enhances teamwork with real-time collaboration.


    Brandon J.

Live Updates and Customization Made Easy

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I like that Lucid Visual Collaboration Suite is easy to use and user-friendly. The ability to see updates live is really helpful for maintaining an updated org chart. I also appreciate the amount of customization available, allowing me to change every detail of each project. The initial setup was very easy, which was a big plus.
What do you dislike about the product?
n/a
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to maintain an updated org chart with live changes. It's easy to use, user-friendly, and allows me to see updates live. I also appreciate the customization options, letting me change every detail of each project.


    Jaelyn H.

Ideal for Design Thinking and Collaboration

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I used Lucid Visual Collaboration Suite for my design thinking class, and it really helped for tasks like empathy mapping and stakeholder mapping. I liked that there were templates because, when we did this in person, I was always forgetting what a journey map looked like. With Lucid, I can follow my friends around when they're sharing their work, which makes it easier to know what part they're on without having to hunt around. I also like that I can put the entire design thinking process on one document instead of having 10 different posters on my floor. The dynamic sizing is nice because I don't need to open old documents to see past ideas. The initial setup was very easy; I navigated the platform within minutes of creating an account.
What do you dislike about the product?
The AI was not that great. One time we decided we had no idea how we were supposed to put our design, test iteration loop with lots of ifs/thens together - it was highly theoretical, and we decided to put the whole thing into the AI and it wasn't perfect but we didn't know what we wanted either.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to collaborate anywhere on design thinking assignments. It offers templates to quickly start projects, dynamic sizing for easy process overview, and allows project sharing without physical sticky notes.