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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,727 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Arts and Crafts

Very clean and easy to use, but free option is limited

  • January 06, 2025
  • Review provided by G2

What do you like best about the product?
It's a very clean, intuitive interface, that allows you to quickly build a flowchart
What do you dislike about the product?
The free version is limited to a very small number of shapes
What problems is the product solving and how is that benefiting you?
Very quick to build up a nice flowchart to show steps in a process


    Information Technology and Services

Great way to organize business process

  • January 06, 2025
  • Review provided by G2

What do you like best about the product?
I like that there are many functionalities and ability to visualize the process in the way youd like.
What do you dislike about the product?
I do think it takes time to understand how to use it effeciently.
What problems is the product solving and how is that benefiting you?
It allows a place where everyone on the team can go a view how to get a certain business process done. It also allows for planning and collaboration of these processes before finalizing and publishing with the collaboration feature which is very helpful.


    Financial Services

Great tool for plotting complex business flows

  • January 06, 2025
  • Review provided by G2

What do you like best about the product?
Great AI capabilities, great set of features to get exactky what i need
What do you dislike about the product?
need a larger library of visual UI components
What problems is the product solving and how is that benefiting you?
flowcharts are easy to form and come with great connector support.


    Computer Software

Overall the suite is great!

  • December 31, 2024
  • Review provided by G2

What do you like best about the product?
The interface is very user friendly. I can easily create my diagrams and wireframes with ease. There are a number of shapes and tools that I can use. I sometimes have to create architecture diagrams for work, so Lucid Chart comes in very handy. I also like the collaboration feature. Most of my team work from home so real-time editing comes in really handy. We can all work on the same project with ease.

I haven't had the need to contact customer support so I can't comment on it.
What do you dislike about the product?
If my diagrams get more complex, I notice some lag. However this could just be that my computer isn't able to handle it. I'm not sure if this feature exists, but in Lucid Chart I wish there was a way to change the styling of text once and apply it for the entire diagram. Some extra features like this would be nice.
What problems is the product solving and how is that benefiting you?
One of the key features is the collaboration. Having the ability for multiple people to work on the same document allows us to seamlessly work on a project together as we all work from home. It directly solves the problem that remote work can have. The use of preset shapes and templates also ensures that everyone uses consistent elements in diagrams, reducing misunderstandings and making the visuals more professional and standardised.


    Twela W.

Great but long learning curve

  • December 23, 2024
  • Review provided by G2

What do you like best about the product?
Collaboration is great for visual learners and great for remote teams
What do you dislike about the product?
Long learning curve. Tool feature are not intuitive
What problems is the product solving and how is that benefiting you?
Brainstorming ideas and establishing product roadmap


    Dimitrios K.

Overall good experience for creating boards and collaborating.

  • December 20, 2024
  • Review provided by G2

What do you like best about the product?
It is quite intruitive and easy to use and the tools cover most of the use cases I needed so far.
What do you dislike about the product?
The color palette could be enhanced and the migration process (from other services) has not been optimal.
What problems is the product solving and how is that benefiting you?
Helps with collaborative processes (e.g. retrospectives etc) as well as with visual mapping of data models.


    Simon C.

An extremely simple and intuitive UI that helps me brainstorm, visualise and iterate with ease

  • December 17, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use and simple functionality make this one of my most frequently used tools
What do you dislike about the product?
I feel the free version could include more
What problems is the product solving and how is that benefiting you?
Rapid diagramming for lots of different tasks that I need to achieve on a daily, weekly and monthly basis


    Ziad A.

Lucid collaboration suite increases my productivity

  • December 16, 2024
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite assisted with my workflow, allowing a much more creative approach, with the ease of use and professional customer support , projects were easy of implementation
What do you dislike about the product?
To me, i dislike how there are many features which adds added complexity for a new user, but once you get the hang of it, its very nice for preparing.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has helped me solve complex business deal problems as it is easier to view information , and as its personally created, i know and understand quickly key metrics so i can make a solid conclusion from first sight on what to prioritise


    Non-Profit Organization Management

Lucid has been a great tool for collaboration and community, especially a remote-first organization!

  • December 16, 2024
  • Review provided by G2

What do you like best about the product?
Lucid has been a great tool for collaboration in the most creative ways. Allows for great visuals and very easy to learn. Allows for creativity with team activities where we all bring in our talents as well.
What do you dislike about the product?
A few glitches with adding many layers and user collabing in one document.
What problems is the product solving and how is that benefiting you?
Solving some of the issues of diconnect when being in a remote first organization. Allows for creative ice breaker activities that allow us to get to know peers in a depper, more creative way.


    Consulting

Easy and effective productivity

  • December 16, 2024
  • Review provided by G2

What do you like best about the product?
Wide variety of building blocks to create comprehensive projects! Collaboration with team members is seamless and responsive.
What do you dislike about the product?
I wish creating slides were quicker to achieve.
What problems is the product solving and how is that benefiting you?
Helping me to quickly produce wireframes and develop client journeys for our project within tight deadlines required.