Lucid
Lucid SoftwareExternal reviews
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Essential Collaboration Tool for Global Agile Startups
What do you like best about the product?
I love that Lucid Visual Collaboration Suite is incredibly flexible, allowing us to customize our planning and incorporate a lot of changes with minimal effort. It's really helpful for our startup, especially since we often pivot and need a tool that lets us choose our own path. I also find the initial setup to be easy, which is a big plus.
What do you dislike about the product?
Its quite a good tool
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to plan and execute projects remotely without effort, providing flexibility to pivot and customize plans, which is crucial for our agile startup.
Seamless Collaboration and Visual Clarity Across Teams
What do you like best about the product?
Lucid's greatest strength is its seamless, collaborative ecosystem that turns complex ideas into clear visuals for every team. It brilliantly connects brainstorming in Lucidspark to polished diagrams in Lucidchart and automated cloud architecture maps in Lucidscale, all in real-time.
What do you dislike about the product?
While powerful, the Lucid Suite has notable drawbacks. The cost can be prohibitive for small teams or individuals, especially for the full feature set. As diagrams grow in complexity, performance can lag, with users reporting slowdowns or clunkiness with large files.
What problems is the product solving and how is that benefiting you?
Lucid solves the critical problem of miscommunication and complexity in modern teams by transforming abstract ideas, tangled processes, and invisible cloud infrastructure into clear, interactive visual diagrams.
Intuitive Tutorials, Effortless Collaboration
What do you like best about the product?
I use Lucid Visual Collaboration Suite for creating workflow and swimlane diagrams. The platform really helped me with collaborating with my colleagues and offered templates, which gave me a framework to start with. I appreciate the easy-to-understand tutorials that turned an impossible task into something engaging, making me want to keep learning how to utilize it. What I like most is how it guided me to what I was looking for without having to figure out and learn how to interact with other complex platforms out there. The tutorials asked me what I wanted to create before starting, which made it feel like I was making genuine progress. The initial setup was very easy, which was a nice surprise.
What do you dislike about the product?
I'm not sure, haven't used it enough. One thing I'm not sure about is how to manually add arrow lines.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for collaborating with colleagues and starting with helpful templates. The easy tutorials make it engaging and clarify what I can create, saving me time figuring out other platforms.
Intuitive Design with Effortless Setup
What do you like best about the product?
I like how the Lucid Visual Collaboration Suite has a drag and drop effect, which makes it easy for novices to get started without problems. I also appreciate how the measurements pop up and are easily editable. The initial setup was very easy, and it helped my team craft a potential redesign of our warehouse. I've already recommended it to others.
What do you dislike about the product?
There are no features that I was unhappy with.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helped my team craft a potential redesign of our warehouse. The novice can easily jump in and get started with no problems, and the way the measurements pop up and are easily editable is nice.
Essential Brainstorming Tool with Infinite Possibilities
What do you like best about the product?
I like that Lucid Visual Collaboration Suite has a lot going on with so many options. The text tools are particularly valuable to me because I can have a space with multiple text fields, pictures, and post-it notes inside, which helps get what's on my mind onto a service. The initial setup was also straightforward, just requiring me to register with a password and log in.
What do you dislike about the product?
I just started using the service, and everything seems good to me.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to brainstorm and get ideas out of my head onto a surface. It provides a space to sort things out with different layouts and possibilities, solving the problem of not knowing how to organize my thoughts onto a service.
An Essential Tool for Visual Project Planning
What do you like best about the product?
Lucid makes it incredibly easy to turn complex ideas into clear visuals: flowcharts, process maps, org charts, wireframes, journey maps, all in minutes. It’s especially good at helping teams align quickly around ideas that would be messy in text.
What do you dislike about the product?
The main drawback of the Lucid Visual Collaboration Suite is that it can feel pricey. It's slightly clunky at scale.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves the problem of turning complex projects and websites into clear, shared understanding.
In project management, it helps eliminate confusion around scope, dependencies, and workflows. Instead of relying on long documents or scattered notes, I can visually map timelines, responsibilities, and decision paths in one place. This makes it much easier to quickly align stakeholders, spot gaps early, and keep projects moving without unnecessary back-and-forth.
For website mapping, Lucid is invaluable for structuring information clearly. I use it to create site maps, user flows, and page relationships before any design or development begins. This prevents misinterpretation, reduces rework, and ensures everyone, from clients to developers, has a shared understanding of how the site should function.
In project management, it helps eliminate confusion around scope, dependencies, and workflows. Instead of relying on long documents or scattered notes, I can visually map timelines, responsibilities, and decision paths in one place. This makes it much easier to quickly align stakeholders, spot gaps early, and keep projects moving without unnecessary back-and-forth.
For website mapping, Lucid is invaluable for structuring information clearly. I use it to create site maps, user flows, and page relationships before any design or development begins. This prevents misinterpretation, reduces rework, and ensures everyone, from clients to developers, has a shared understanding of how the site should function.
All-in-One Visual Collaboration Powerhouse for Teams
What do you like best about the product?
The Lucid Visual Collaboration Suite stands out because it seamlessly combines free-form brainstorming with precise, professional diagramming, letting teams move from early ideas to polished workflows in one platform. Lucidspark enables collaborative whiteboarding, while Lucidchart adds structured diagrams, data-linked visuals, and automatically generated org charts, process maps, and architecture diagrams. Real-time multi-user editing, comments, and integrations with tools like Google Workspace, Atlassian, and Microsoft make it especially strong for remote or hybrid teams. Its versatility—supporting everything from simple flowcharts to complex system architecture—means it can replace multiple separate apps, reduce friction, and keep teams aligned visually throughout a project’s lifecycle.
What do you dislike about the product?
Lucid Visual Collaboration Suite is a bit sluggish when working on very large or complex diagrams, and some advanced features are only available on paid plans. The interface can feel overwhelming for beginners, and adjusting shapes or connectors precisely can be tricky. Additionally, because it’s fully cloud-based, it doesn’t work well offline or with a poor internet connection.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves the problem of fragmented communication and disorganized workflows by providing a single platform where teams can brainstorm, visualize, and execute ideas collaboratively. It replaces juggling multiple tools like sticky notes, whiteboards, spreadsheets, and diagramming software by combining free-form ideation with structured, data-driven diagrams. For me, this means I can quickly map out processes, design systems, or plan projects with clarity, share them in real time with teammates, and keep everyone aligned. The visual nature of the platform helps reduce misunderstandings, speeds up decision-making, and makes complex concepts easier to communicate, saving time and improving overall productivity.
Real-Time Collaboration and Powerful Visualization Tools
What do you like best about the product?
I like that there is real time collaboration and there a lot of tools that help with visualization like flowcharts, org charts, etc. It’s good for brainstorming and more structured diagramming. It also seems very secure as well
What do you dislike about the product?
It can be a bit hard for beginners but it can be taught and learned. The more complex diagrams have a paywall so accessibility is limited.
What problems is the product solving and how is that benefiting you?
It helped me build a Gantt Chart for my project I’m doing so that I can complete my Senior Design project efficiently.
Super Easy Program for Creating Excellent Visual Representations: Lucid Visual Collaboration Suite
What do you like best about the product?
It is my second time using Lucid Visual Collaboration Suite under a different role in a different organization. Currently, I like how it is easy to drag each opportunity onto a live visual funnels and diagrams to spot hot deals at a glance via project pipeline Kanban allocates by Lucidchart. In addition, we (teams), stakeholders and clients are able to collaborate in one central repository via virtual whiteboards.
What do you dislike about the product?
There has never been any challenge even when I was using Lucid Visual Collaboration Suite from my previous organization as a Sales Manager.
What problems is the product solving and how is that benefiting you?
Productivity across all business units in my organization increases daily through rapid projects executions which get enhanced by Lucid Visual Collaboration Suite.
Lucid is a User-Friendly, Essential Tool
What do you like best about the product?
I love how easy Lucid Visual Collaboration Suite is to use and adjust. It's way better than any other process tools like Canva I've used. I really appreciate its user-friendliness.
What do you dislike about the product?
it's super user friendly and so easy to share and edit projects
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for mind mapping and project planning, simplifying explanations of features and processes to customers, and creating visual representations easily.
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