Lucid
Lucid SoftwareExternal reviews
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Lucid review
What do you like best about the product?
It has a user friendly approach and allows for nice and easy manipulation of boxes to create process flows.
What do you dislike about the product?
There is nothing I dislike about the Lucid Suite.
What problems is the product solving and how is that benefiting you?
The problem is taking business requirements and taking them into a customer journey. Luci has allowed me to map process flows out neatly.
Excellent process flow viewer for IT industry
What do you like best about the product?
What I like the most about this tool is the ease of creating flows and the icons finder to add them and represent the different technologies in a flow
What do you dislike about the product?
Not something I dislike but something the tool can improve on is the functionality to present a diagram. There should be a way to present in full screen the whole flow and zoom in and out, hover over the fullscreen mode
What problems is the product solving and how is that benefiting you?
Explanation of complex IT processes made easy
Lucid is a great tool for creating business diagrams quick and easy spanning a variety of use cases.
What do you like best about the product?
I enjoy how there's easy templating in Lucid even for free use.
What do you dislike about the product?
I haven't encountered anything I don't like yet, but maybe some built in shortcuts when creating diagrams could be nice.
What problems is the product solving and how is that benefiting you?
Lucid is helping users have a fast and easy tool to create business diagrams, for instance I created a sequence diagram for a piece of software I recently built for my company, and Lucid was by far the most helpful tool I used compared to the others out there.
Relatively easy to use, good for visual learners or mapping out information in an uncontained way
What do you like best about the product?
I liked being able to use a variety of shapes and sizes
What do you dislike about the product?
It was a little confusing at first on how to connect shapes together.
What problems is the product solving and how is that benefiting you?
It helps me to make a large family tree that I typically can't view all of in one spot using other techonologies.
easy to use
What do you like best about the product?
it’s very easy to find your way around without much help. there is also a very helpful option to export into pdf which makes it easier to share
What do you dislike about the product?
it is a bit confusing that the mouse’s scroll is used to zoom in and out rather than moving the map up or down
What problems is the product solving and how is that benefiting you?
it is easy to create mind maps during my meeting in order to create more efficient processes
Great business solution
What do you like best about the product?
Lucid is an effective tool for many business needs, especially sales and marketing type solutions. It offers many common tools over a a variety of brainstorming and process mapping solutions. It is easy to use and easy for a beginner to get started using right away.
What do you dislike about the product?
I would like to see Lucid open this concept up for other types of root cause investigation tools such as a 5W2H diagram , affinity diagrams, etc. There is not much in the line of root cause that I have discovered. I would also like to see more in the line of Lean Six Sigma tools... but maybe these will be added in the next version.
What problems is the product solving and how is that benefiting you?
It is making mind mapping and brainstorming a more organized and effective tool for team application.
Game-Changer for Visual Collaboration
What do you like best about the product?
Makes teamwork feel less like herding cats and more like a well-oiled machine. It’s like a digital whiteboard on steroids—fast, intuitive, and actually fun to use. No more messy docs, lost ideas, or confusing workflows—just clear, visual collaboration that actually flows.
What do you dislike about the product?
Feels like giving a toddler too many crayons—so many features, it’s easy to get lost in the doodles. The interface can get cluttered, and if your team isn’t all-in, it turns into a lonely brainstorming session. Plus, the best features hide behind a paywall, which stings a bit.
What problems is the product solving and how is that benefiting you?
Lucid cuts through the chaos of scattered ideas, endless email threads, and clunky project handoffs. It makes brainstorming, mapping out workflows, and keeping teams aligned actually work—all in one place. No more lost notes, version control nightmares, or waiting on someone to update a static doc.
Well developed alternative to Visio with some additional features for specific use cases.
What do you like best about the product?
Lucid makes editing diagrams easy and has multiple various templates and build processes available to assist users in creating their ideal diagram. Lucid also makes sharing collateral much easier than the alternatives
What do you dislike about the product?
I found some of the controls to be unintuitive and difficult to use on a touchscreen without causing other issues such as resizing the wrong object.
What problems is the product solving and how is that benefiting you?
Lucid is enabling me to take complex architectures out of developers and architects heads and put it down onto a format that can be understood across the organization.
Diagramming software that is worth it
What do you like best about the product?
I do like the availability of templates that encompass several different and newer diagramming tools/languages. Having the C4 model available right away was nice. Sadly that is not available to free users.
What do you dislike about the product?
In general, developers prefer diagrams that they can create from source or that can be represented as code. There are some open community requests to make Lucidcharts more interoperable with code repositories. It really needs to happen in order to make Lucidcharts a top quadrant diagramming tool.
What problems is the product solving and how is that benefiting you?
Communicating with business, developers and other stakeholders.
Lucid Visual Suite is extremely useful for planning projects.
What do you like best about the product?
I love the simple, easy to learn drag and drop nature of the suite. It's easy for beginners to learn and use frequently. I also love how easy it is to just get started without complex tutorials.
What do you dislike about the product?
I only have one complaint about the suite, which is that, at times, the features can be finicky to work with. For example, arrows on the flow chart maker have a tendency to move around in the direction I least want them to go in. However, these are minor. Overall, I love the suite.
What problems is the product solving and how is that benefiting you?
The suite provides an easy to use, free service that enables me to easily organize process flows and see everything mapped out clearly. It is extremely useful for planning all of my ideas.
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