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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,678 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Fabian K.

Excellent and great tool for process mapping and data models.

  • December 11, 2025
  • Review provided by G2

What do you like best about the product?
Using Lucid Visual Collaboration Suite has been fun to me. It is very easy to use and it's suite of templates is broad and offers many options and even inspires thoughts of other usage. I like how it helps to simplify complex work with easy steps and what i like most about it is that all the possible shapes are available in the charts and anyone can use them as per their requirement.
What do you dislike about the product?
So far all is well. I don't think there is anything that is missing.
What problems is the product solving and how is that benefiting you?
We use Lucid Visual Collaboration Suite across the organization and it has made our work easier. I like that we can easily draw and map our processes so that they are clearly defined and clearly readable. It is easy and simple and it provides a more user friendly interface.


    Khawar K.

Effortless Collaboration with Lucid's Versatile Integration

  • December 11, 2025
  • Review provided by G2

What do you like best about the product?
I like Lucid Visual Collaboration Suite for team collaboration on complex workflows. I appreciate its ability to be embedded in any knowledge base, which is a standout feature for me. The platform is also easy to use, making it accessible for everyone on my team. Additionally, the initial setup was great, and the account team was awesome and very helpful.
What do you dislike about the product?
Product is great maybe adding describe to draw features
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for team collaboration on complex workflows and understanding process workflows.


    Kevin H.

Plant Manager Views on Lucid Visual Collaboration Suite Usage - Opinion Based on 2 Yrs Expertise

  • December 11, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is a vital program that is used in all business units in my food & beverages organization. I like that it offers virtual whiteboarding and intelligent diagramming tools separately in two applications (Chart & Spark).
What do you dislike about the product?
I only disliked that I could only edit three recent created spark boards and all the others were only view once when I was using the free tier, but I upgraded after few days to Team tier.
What problems is the product solving and how is that benefiting you?
Staff scheduling is one of the benefits that I realize with Lucid employee shifts management and real-time communication via Lucidspark.


    Andrew D.

Effortless Mind Mapping and Seamless Collaboration

  • December 11, 2025
  • Review provided by G2

What do you like best about the product?
The tool stands out for its simplicity, making it easy to create mind maps whenever needed. I also appreciate the ability to collaborate with others on the same file, which enhances teamwork and productivity.
What do you dislike about the product?
To be honest, I haven't found any drawbacks yet. In my experience, this is a solid product for visualization.
What problems is the product solving and how is that benefiting you?
The platform makes it easy to stay aligned and communicate effectively. I find it much simpler to share visuals instead of having to explain everything with words.


    Yash Phuke P.

Effortless Access to AWS Icons Enhances Workflow

  • December 11, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate that I can use the AWS icon directly from their library, without having to upload it myself or manage it manually.
What do you dislike about the product?
It can be challenging to get hands-on experience at first, but with time, you will become proficient.
What problems is the product solving and how is that benefiting you?
Mostly all my AWS architecture is been designed on Lucid and it has become easier to do collaborate between teams


    ahmed o.

Streamlined Team Collaboration and Professional Documentation

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
I really like how seamlessly Lucidspark and Lucidchart work together within the Lucid Visual Collaboration Suite. It allows me to start with a brainstorm using Lucidspark's sticky notes and voting features to sort ideas, and then easily transfer those concepts into Lucidchart for professional UML diagrams. The dedicated shape libraries and automated line routing in Lucidchart saved me hours on formatting, making my project look clean and credible. I appreciate the powerful import/export capabilities, especially being able to import data from my code to auto-generate professional diagrams like ERDs or sequence diagrams, which is a huge time-saver. The setup was incredibly easy since it's web-based, requiring no downloads, and we could start immediately after logging in through our university emails. I also enjoy the real-time collaboration features that allow my team to see the same virtual whiteboard simultaneously, helping us get team alignment quickly.
What do you dislike about the product?
While the tool is great, I think the learning curve for Lucidchart's advanced features is steeper than necessary, especially when trying to customize shape libraries. Also, the cost, while justifiable for a business, can be a major barrier for individual students on a budget once the free trial ends.
What problems is the product solving and how is that benefiting you?
The Lucid Visual Collaboration Suite handled miscommunication, documentation mess, and time constraints in my graduation project, offering a shared visual space and fast, professional technical diagramming with Lucidspark and Lucidchart.


    Sandra P.

LVCS: Excellent Experience with Lucidchart's Premium Features Now in Civil Engineering

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
As Admin Asst in a Civil Engineering Organization, I oversee daily operations such as setting up projects and processing proposals. With Lucid Visual Collaboration Suite, I create flowcharts for each document, permit and a stakeholder sign-off before launching the site. Sharing these flowcharts as a view-only with consultants is another great aspect since we keep track of project progress and mark them when completed.
What do you dislike about the product?
I started with a freemium version and it wasn’t the best option for me since I couldn’t use mobile applications and also teamwork templates were locked on Lucidchart.
What problems is the product solving and how is that benefiting you?
Lucid allows me to keep live spreadsheets of contracts and suppliers on the vendor map. Mapping equipments needed such as cranes and scaffold via Kanban in one place is another benefit of using LVCS.


    Kristen W.

Lucid Visual Collaboration Suite is a time saver, easy to use with great support team.

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is very clean and has a clear interface which is very easy to understand. In fact, it's great at what it's created for, i.e creating flowcharts, and i like the volume of different options you have for adding the small details, either via hidden notes or large bodies of text, a mix of linking to other documents. I also like the option to copy and paste, and import data.
What do you dislike about the product?
Sharing charts between different folders could be easier as other meeting participants often struggle to find the right document on Lucid when discussed in a meeting.
What problems is the product solving and how is that benefiting you?
The flexibility and ease of use are what sets it apart from the rest. Lucid Visual Collaboration Suite speeds up things, the diagrams are easy to draw with predefined library items. The library of icons and elements are big enough and i like how it makes the work fast and efficient.


    Martin K.

Lucid Visual Collaboration Suite Is An Amazing Tool For Creating Business Workflows.

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is very helpful when multiple people need to come together and be on the same page. It has provided a very simple way of mapping out difficult process flows between departments. It is extremely easy to understand how to use it and quickly generate results and i like how it generates process flows that are easy to interpret.
What do you dislike about the product?
For a few years I have been using Lucid Visual Collaboration Suite, i haven't yet encountered anything challenging so nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is capable of capturing simple process flows yet at the same time it can map out the entirety of a manufacturing process. I also like how it provides all participating parties working on a project with extreme clarity.


    John N.

I have used Lucid Visual Collaboration Suite for quite a long time and it makes me happy.

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is truly the best. It is used by many departments of our company and it's a great tool when trying to whiteboard complex concepts. It lets your creativity really take control, resulting in a visual you are proud of. We can use Lucid Visual Collaboration Suite to brainstorm, create diagrams and generate ideas. I also use Lucid Visual Collaboration Suite to plan my research sessions with my team.
What do you dislike about the product?
I wish there were more options to collaborate.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is super easy to use. You can modify the table more flexibly, especially the setting of the text size which can be set uniformly. I like how Lucid Visual Collaboration Suite allows us to quickly and effectively produce a visual representation that is helpful both to my team as well as the stakeholders behind the requests.