Lucid
Lucid SoftwareExternal reviews
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I use this for client process understanding.
What do you like best about the product?
It helps me provide visualization tools to my clients.
What do you dislike about the product?
If I am in a pinch, it can difficult to use lucid, because I feel like I need to dedicate more time to the build.
What problems is the product solving and how is that benefiting you?
Helping clients better understand our processes
Easy to use with some advanced capabilities
What do you like best about the product?
I like the ease of use, everything is easy to use and the learning curve is not too big. It’s easy to login which is great and I also like how you can access your files from any device.
What do you dislike about the product?
There’s is a small learning curve with the capabilities, but this is negligible.
What problems is the product solving and how is that benefiting you?
It is allowing me to create detailed flowcharts for operational systems within my business. This is really great as it helps me visualise these processes and can be delegated now that we have a system in place.
Very useful tool - used to map out my entire operational process
What do you like best about the product?
What I like best about using Lucid Chart in particular is how easy it is to add process steps and connect using the arrows. I know it seems like it's a basic feature of a process/flow chart, but Lucid chart really does a good job here. Also how flexible the colorin scheme is and the quantity of flow bubbles is helpful.
What do you dislike about the product?
I have not encountered an issue or something I don't like yet. Features and overall functionality of the software is top-class.
What problems is the product solving and how is that benefiting you?
Removing the process from my brain to the computer has helped improved our business operation.
Convenient product flow and user journey designs
What do you like best about the product?
The best part is its ease of use. There are many tools in the market, but Lucid provides seamless usability and a user interface that is easy to interact with and learn. Secondly, the collaboration features allow me to work in parallel with my team to complete product flows and user journeys in no time.
What do you dislike about the product?
The one thing I want lucic team to imporove is to allow some more features in basic plan, for example there are limited export options in basic version otherwise there are no match for this tool.
What problems is the product solving and how is that benefiting you?
Core solution is visual language, no one has the time to read text so lucic is helping me provide and visualize what matters to my clients and management.
Very user friendly and interactive
What do you like best about the product?
I am very new to Lucid and went into the app with little to no training. It was very easy to understand once i got the hang of it. I appreciate how it goes live immediately after, allowing for potential clients to receive real life updates on their end.
What do you dislike about the product?
the only down side I have is that there is quite literally a button for every potential function, which causes it to be a bit sensitive. Other than that, its been pretty easy to navigate.
What problems is the product solving and how is that benefiting you?
The ability to have live updates with corresponding links has been very beneficial for both business and the candidates.
Mostly positive, with some login issues
What do you like best about the product?
Fairly seamless collaboration tool. I like that I can see the work that my colleagues are doing while also having easy permissions settings to make sure the work is being done by the correct parties.
What do you dislike about the product?
I had issues logging in, but once those were solved it's been a straightforward experience.
What problems is the product solving and how is that benefiting you?
I started a new role with a board remit and various tech stacks to learn. Lucid has helped me differentiate between the technologies utilized by different departments and see areas of overlap between them.
Great collaboration Tool!
What do you like best about the product?
I enjoy the interactivity when multiple users are viewing the same diagram. Picking up and getting started with a new chart seemed relatively easy and intuitive.
What do you dislike about the product?
Initial loading projects with multiple pages can take quite a while. Sometimes it seems to take minutes to load, which can be quite disruptive when we are in a collaborative session and we want to view a specific diagram and it takes time to load
What problems is the product solving and how is that benefiting you?
Working remotely, the interactively between multiple users in multiple locations has made virtual white boarding very easy and intuitive.
Easy to Use and Versatile
What do you like best about the product?
This program makes it so easy to create process flow charts, especially for BA and Product Owner roles. They have defined objects which represent certain actions/processes and they remain uniform when using the templates.Even root-cause analysis is easily done with this software. I can’t believe I didn’t know about it sooner!
What do you dislike about the product?
Perhaps the navigation and menu structure. It seems a bit cumbersome.
What problems is the product solving and how is that benefiting you?
It provides an opportunity to standardize the icons/shapes/symbols used to define processes. If these are easy to drag and drop, it is easy to form the flow.
Lucid - visualize ideas and processes during collaborative sessions
What do you like best about the product?
The best part is the ability to collaborate in real time on a shared visual canvas, which makes workshops, planning sessions, and process mapping much more efficient. The integration with tools like Google Drive and Jira also helps keep everything connected
What do you dislike about the product?
While the platform is powerful, it can feel a bit overwhelming at first due to the wide range of features. Some team members also needed time to get used to the interface and navigation.
What problems is the product solving and how is that benefiting you?
It helps bring more structure and clarity to discussions by visualizing processes and ideas, which improves alignment across the team and speeds up decision-making.
My experience using Lucid to this point has been very good, the program is very easy to use.
What do you like best about the product?
The flexibility within the program and how user-friendly it is compared to other products has made using it a very enjoyable experience.
What do you dislike about the product?
There are times when I have some trouble fitting things into a space appropriately so it is visually appealing, but I'm sure I'll get better as I use it more.
What problems is the product solving and how is that benefiting you?
It's helping myself and those at my company to break down complex processes into a visually friendly chart for dissemination across the company.
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