Lucid
Lucid SoftwareExternal reviews
7,724 reviews
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Great user interface and integrations
What do you like best about the product?
Easy to make org charts
good templates
integrates well
good templates
integrates well
What do you dislike about the product?
Wish there were ways to collaborate with teammates for free without an additional license
What problems is the product solving and how is that benefiting you?
Visual org chart, exporting -- looking nice.
Lucidchart has been seamless, making diagramming and collaboration intuitive and efficient.
What do you like best about the product?
I love Lucidchart’s intuitive drag-and-drop interface and extensive template library, which make creating professional flowcharts and diagrams quick and easy, while its real-time collaboration feature enhances teamwork across projects.
What do you dislike about the product?
While Lucidchart is generally user-friendly, the free version has limited features and export options, which can feel restrictive for complex projects, and the pricing for premium plans can be a bit steep for small teams or individual users
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves the problem of unclear communication and disorganized workflows by providing an intuitive platform for creating clear, professional diagrams and facilitating real-time team collaboration. This benefits me by streamlining project planning, improving team alignment on complex processes, and saving time with easily customizable templates and seamless integrations with tools like Google Drive and Slack.
Lucid makes the project management experience very user friendly.
What do you like best about the product?
The fact that they have plenty of templates available. They have short videos to explain the basic functions.
What do you dislike about the product?
I didn't find any downsize so far, Lucid is great to use
What problems is the product solving and how is that benefiting you?
Lucid helps mapping plenty of tasks coming from different departments to be summarize in one visual.
Great collaboration tool for visualizations
What do you like best about the product?
I like how the collaboration works, and I can even see my coworkers mouse moving around the screen. It's also very customizable, and I appreciate having icons for AWS and other cloud provider specific resources.
I really enjoy moving around the chart when I have a mouse, through zooming in and out. I don't enjoy how the navigation/moving around the chart works with a touchpad, though.
I really enjoy moving around the chart when I have a mouse, through zooming in and out. I don't enjoy how the navigation/moving around the chart works with a touchpad, though.
What do you dislike about the product?
Sometimes the boxes are slightly off, or are different sizes and then when you drag an arrow from one box to another, it isn't exactly straight. What I wish is that you could select two boxes and say "line them up" so that they just matched each other and the line between them didn't have any extra dips or turns in it.
What problems is the product solving and how is that benefiting you?
It solves the issue of not understanding how cloud resources are connected. The diagrams work great to show the infrastructure in the cloud.
It's also good for remote work and not being able to see the same whiteboard together.
It's also good for remote work and not being able to see the same whiteboard together.
Great options for creating visuals and share with a team
What do you like best about the product?
The options to collaborate with a team and the large number of templates and Shapes.
The import options are helpful as well and save time.
It is very easy to create visuals and illustrations any time I have a customer call and find visuals to be a better way to send a message and make a point.
The integration with Gmail is also great and useful instead of exporting every time.
The import options are helpful as well and save time.
It is very easy to create visuals and illustrations any time I have a customer call and find visuals to be a better way to send a message and make a point.
The integration with Gmail is also great and useful instead of exporting every time.
What do you dislike about the product?
The import options are very helpful, but sometime I want to create many items of the same shape and just paste the names and the only option is for sticky notes.
Additionally, the templates sometimes are very specific, but I need to make to many changes to use them the way I want
Additionally, the templates sometimes are very specific, but I need to make to many changes to use them the way I want
What problems is the product solving and how is that benefiting you?
Creating visuals for documentations and customers, as it helps get customers on the same page and show value and process much faster, as well when describing architecture in documentation
Powerful
What do you like best about the product?
That you have a knowledge base and are fairly intuitive tools.
What do you dislike about the product?
It takes a hot minute to go from products like Miro and Canva to orient yourself.
What problems is the product solving and how is that benefiting you?
It's a tool the company uses and I was using an alternitive solution but on a free version. I now have a paid Lucid accounts to moving towards all the powerful deatures available to me.
Architect designs as scale
What do you like best about the product?
Team colaboration, easy to reproduce and duplicate components
What do you dislike about the product?
The UI still look a bit older, but overall, the functionality is very good.
What problems is the product solving and how is that benefiting you?
It helps us build all the architect designs for our projects, also give us clarity if terms of adopted privacy and security rules
Great collaboration tool
What do you like best about the product?
There are so many different templates, it's live editing which works great for teams (we can work from different places and still work real-time together). We use it at least a couple times a week, if not every day. Pretty easy to figure out if no one teaches you how to use it.
What do you dislike about the product?
Sometimes it's hard to remember which page (chart vs spark) has which features, so I'll spend time looking for the wrong thing on the wrong page.
What problems is the product solving and how is that benefiting you?
Helps us organize our thoughts and research into one document, which then leads us further along our process of either creating our plan, building assets we need, etc. It's the first step in the process, so using Lucid to accomplish that first step is helpful.
Use Lucid for setting up high level architecture diagrams to support a client.
What do you like best about the product?
Pretty easy to set up process flows and have my team make edits simultaneously to the same breakout board while in brain-storming sessions.
What do you dislike about the product?
At first the breakout boards section is confusing to me on how to navigate to different ones from the home screen. Also, we accidentally set up two workspaces, and I wanted to copy a breakout board from one workspace into the other, but there was not a simple way to do that. Instead I had to copy everything, then paste into a new board in the desired workspace. That worked out just fine, but would've been cool to import a given breakout board from one workspace to another.
What problems is the product solving and how is that benefiting you?
Illustrate high-level architecture for a client's DevOps team. The ability to create easy-to-read diagrams with appropriate colors and connecting dependencies, and to be able to export into a pdf and share with the client led us to utilize Lucid.
Lucid is an engaging tool that promotes creativity and organization.
What do you like best about the product?
It allows me to get all my thoughts in one spot.
What do you dislike about the product?
It can be difficult to find something specific I wrote down when there is so much.
What problems is the product solving and how is that benefiting you?
It is solving the need for our team to be able to collaborate in one space and have all of our thoughts in one known space. Lucid does just that.
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