Lucid
Lucid SoftwareExternal reviews
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Creating process flows
What do you like best about the product?
Simplicity for creating diagrams and making updates
What do you dislike about the product?
Not applicable, as I do not have any feedback for dislikes
What problems is the product solving and how is that benefiting you?
Process diagrams
Good tool for process flow illustration
What do you like best about the product?
Simple and intuitive to understand use while remaining flexible to accomodate different use case
What do you dislike about the product?
Sometimes I need to write side notes but is unable to find a good way to do so. The sticky notes seems to big
What problems is the product solving and how is that benefiting you?
It helps to draw out and have a good visual support to explain complicated systems
My Lucid experience
What do you like best about the product?
What I like best about Lucid Visual Collaboration Suite is its seamless ability to turn complex ideas into clear, visual workflows. The intuitive drag-and-drop interface, wide variety of templates, and real-time collaboration features make it incredibly effective for brainstorming, process mapping, and technical architecture discussions — especially across remote teams. Integration with tools like Slack, Jira, and Confluence also adds huge value for keeping everything connected.
What do you dislike about the product?
One drawback of Lucid Visual Collaboration Suite is that it can become expensive at scale, especially for larger teams that need full feature access. Additionally, performance may lag slightly with very complex or heavily detailed diagrams, particularly when multiple users are editing simultaneously. Lastly, while the interface is generally intuitive, some advanced features have a learning curve and require time to fully utilize.
What problems is the product solving and how is that benefiting you?
Gives the tool to draw , create the architecture diagram , share it internally or externally , download PDF and share with customer.
Great for new users looking to build workflow charts
What do you like best about the product?
I had not used this application to its full capacity, but I would like to in the future. What I found is that the user interface is amazing for new users. I liked the constant how-to and tips that were integrated into the worksheets.
What do you dislike about the product?
I disliked that when I was clicking around I was constantly activating the tooling like adding lines or new shapes. It was also somewhat hard to move between adding text blocks and moving around the workflow chart if I wanted to place a title above the boarder of the chart.
What problems is the product solving and how is that benefiting you?
From my experience, Ludic helped solved the issue of building a workflow chart that I could picture in my mind and didn't fully understand how to connect on screen or on paper. It gave me a visual aid that was necessary in allowing my training new project managers who were confused on what exactly they would be doing and where in the process we were as they work with me to take over an existing project.
Very helpful and best visual collaboration tool!
What do you like best about the product?
It has very useful and smart collaborative options. It is intuitive tool and helps to draw flow charts and designs at ease. Sharing, integration is pretty easy. The interface is easy to understand for someone who is new to Lucid.
What do you dislike about the product?
I believe that's hard to say! So far I haven't had any issues with it. However, the commenting on diagram seems bit tricky or confusing to me. Maybe having it bit simpler would be nice.
What problems is the product solving and how is that benefiting you?
I have been using it for diagramming mostly. It has been very useful and has lot of design flow options to use.
Awesome platform for collaboration on drawings, flows, etc
What do you like best about the product?
It has such a modern UI experience. The ease of use is awesome.
What do you dislike about the product?
It would be nice to have more data driven capabillties.
What problems is the product solving and how is that benefiting you?
Creating flow charts, process maps, and org charts can be a real pain. They are often difficult and time consuming and Lucid makes it easier.
Remarkable white boarding
What do you like best about the product?
It has all the logos I need and it makes it always easy to create and architecture readymade
What do you dislike about the product?
Arrow mechanism makes it difficult to drag and drop towards other objects.
What problems is the product solving and how is that benefiting you?
Architecture reviews on databricks
Lucid Chart - Agile mapping for team task distribution
What do you like best about the product?
I like the different mapping features, particularly the smart containers and their ability to import data via CSV
What do you dislike about the product?
Would be helpful to have better onboarding for tools, such as the smart container. I had to do several google searches to figure out how to use it. Would have been nice to have build in live simulations of how to use it within the windows browser tab.
What problems is the product solving and how is that benefiting you?
How to figure out what month-end tasks need to go to GL team vs. controlling, and on what business days.
Lucid and cross collaboration
What do you like best about the product?
The ability to edit the collaboration rights when sharing. While working on our digital file system organization, I can share with users in any department and edit if I want them to be commenters or only view.
What do you dislike about the product?
I haven't experienced any downsides, it's been easy to use and straightforward..
What problems is the product solving and how is that benefiting you?
It's helping us map out our digital filing system and determine the best route for access permissions. It's helpful to see our system in one place and one map.
Easy to use
What do you like best about the product?
Easy to use their org hierarchy chart for my senior leadership
What do you dislike about the product?
I don't have any dislikes about Lucid Visual.
What problems is the product solving and how is that benefiting you?
Multi-threading with prospect and customer executive teams
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