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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,724 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Flexible system for variety of

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is just super handy when you need to sketch out ideas quickly and clearly. It works well for everything from product roadmaps to technical diagrams, and the collaboration features make it easy to work with colleagues—even when everyone’s remote. The templates and integrations save time and help keep things smooth. It’s one of those tools that just fits into your daily work without much hassle.
What do you dislike about the product?
Sometimes the more advanced stuff, like customizing shapes or tweaking styles, feels a bit clunky. And if you’re working on a big diagram with lots of people, it can slow down a bit. Nothing major, but worth mentioning.
What problems is the product solving and how is that benefiting you?
Product roadmaps, resourcing, multi-department collaLucid helps streamline product roadmap planning, resourcing, and cross-functional collaboration. It enables clear visual communication between departments, which reduces misunderstandings and speeds up decision-making. The ability to align teams around shared goals and timelines in a single workspace has significantly improved our planning efficiency and transparency.


    Emily H.

A Powerful Tool for Driving Engagement and Clarity in Learning Programs

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite has become an invaluable tool in creating more engaging and interactive learning experiences. Its ability to visualize complex ideas, map out processes, and collaborate in real time makes it easy to design training programs that learners can actually connect with. I especially appreciate how seamlessly it allows cross-functional teams to contribute to content development, brainstorm ideas, and provide feedback—all in one shared space. The integrations with other workplace tools also reduce friction and make it simple to embed visuals directly into learning sessions or resources.
What do you dislike about the product?
While the platform is robust, the sheer number of features can feel overwhelming at first for new users. It sometimes takes extra time to train facilitators and learners to navigate the interface comfortably. Additionally, occasional lag during large collaborative sessions can slow momentum, particularly when many participants are contributing at once.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is solving the challenge of keeping distributed teams aligned and engaged during learning initiatives. Instead of relying solely on static slide decks or lengthy documents, I can build interactive visual experiences that make complex information easier to understand and retain. The ability to collaborate in real time helps eliminate silos—subject matter experts, trainers, and participants can all contribute ideas and feedback simultaneously. This has shortened development cycles for training programs, increased learner engagement, and made it easier to measure understanding through collaborative activities. Ultimately, it supports a more inclusive and dynamic learning environment.


    Nishant R.

Intuitive and powerful tool for visual collaboration

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how intuitive the interface is and how quickly new users can get up to speed. The wide range of templates and diagramming options makes it easy to brainstorm, plan projects, or communicate complex ideas. Real-time collaboration is seamless and allows distributed teams to stay aligned without confusion.
What do you dislike about the product?
While Lucid is highly capable, large or complex diagrams can occasionally lag, especially when collaborating with many users at once. The pricing model can also feel a bit restrictive for smaller teams who want access to advanced features. Integrations are strong overall, but a few could be smoother to set up.
What problems is the product solving and how is that benefiting you?
Lucid helps my team take complex ideas and turn them into clear, visual workflows that everyone can understand quickly. It reduces miscommunication during projects, makes remote collaboration more efficient, and ensures that stakeholders have a single source of truth. By using Lucid, we’ve cut down meeting times and improved project alignment across departments.


    Biotechnology

Highly collaborative and provides so many helpful templates

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
The best aspect of Lucid is the ease at which our teams can collaborate. The platform allows users to collaborate in real-time without lagging, causing the app to crash or overriding each other. It also makes it easier to talk through issues we are trying to resolve and break things down in visual parts so even if you don't have a background in that department/field, you can still understand and contribute to the resolution. This has been especially useful in creating workflows that involve multiple departments. Each department is the SME in their realm, but it has been helpful to visualize how their work affects other teams and how their work progresses through other team's workflows. This has help streamline and create new solutions.
What do you dislike about the product?
Something I dislike about Lucid is that it can be difficult for some to use right away because there are so many uses and features. If someone started with a blank chart and wasn't as tech saavy, I could see it being extremely difficult to create what they needed. With that said, I think the key is to start with a template in the beginning to learn about the many ways you can use Lucid Chart and learn about many of the features. Starting with templates made it so much easier for me to understand how to use the app and has continually helped me learn about new (to me) features that I can apply in future charts.
What problems is the product solving and how is that benefiting you?
The biggest thing it is helping with right now is workflow mapping to help our various teams to understand how each team is supporting the project, understand what each team does, and identifying opportunities for improvement.


    Miles S.

Efficient Diagramming with Intuitive Smart Layout

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
I love how straightforward it is to set up Lucid Visual Collaboration Suite, even if you're switching from another tool like Miro or using it for the first time. I find its built-in features make diagramming much quicker and more efficient than simpler tools. The smart layout feature, which organizes and spaces elements out, is incredibly helpful and something I haven't experienced in other platforms. This feature alone makes Lucid stand out to me and is a significant reason why I'd choose it over competitors.
What do you dislike about the product?
I think the AI generation tool could be more accurate, as it's currently good but not perfect. This would really enhance the tool's utility for me.
What problems is the product solving and how is that benefiting you?
I find the product makes diagramming easier and more efficient with built-in features, saving time compared to simpler tools.


    Scott B.

Lucid Visual Collaboration Suite is simple, yet viable solution for many busy needs

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
I can use it for cybersecurity charts and planning
What do you dislike about the product?
Nothing specific stands out but I would compare it to Adobe products and I like this better
What problems is the product solving and how is that benefiting you?
Being able to share and collaborate with documents between staff and non-staff members


    Gertrude S.

Fabulous, Top-notch, and Harnessed Classic M.M,V.C.M and C.J.M GURU

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
Simple to harness forstered orga charts, brainstorming, live visual collaboration, file sharing among more.
I highly crown it organised qualified support technicians when need be. Affordable price tags is added merit to all.
What do you dislike about the product?
Honestly, nothing to regret, L.V.C.D, captures beyond we expected.
What problems is the product solving and how is that benefiting you?
Seamless wireframing and cloud diagramming, architect technical drawings and team collaboration center.


    Consulting

Lucid Visual Collaboration Suite Review - An Easy to Use and Powerful Software

  • August 27, 2025
  • Review provided by G2

What do you like best about the product?
I love how intuitive and easy to use the software is. The drag-and-drop interface just makes sense, and I can start creating professional-looking diagrams and flowcharts without a steep learning curve. It's awesome for quickly visualizing complex ideas or processes, whether I'm working alone or with a team. The barrier to entry to use the service is little to non-existent.
What do you dislike about the product?
My main frustration is with the performance on larger, more complex diagrams. When I'm working on a really big board with a lot of shapes and text, the software can get a bit sluggish. It's not a deal-breaker, but it can interrupt the flow of a meeting, which is annoying.
What problems is the product solving and how is that benefiting you?
Lucid helps my team and I get on the same page quickly, which cuts down on endless meetings and too many follow-up emails. We can see a complex process laid out visually and immediately spot bottlenecks or areas that don't make sense. It's a lifesaver for our brainstorming sessions, as it helps us organize and build on each other's ideas in real-time, even when we're working remotely.


    Cora B.

Easy to use, but some minor changes

  • August 26, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy using the flowchart, because I think it is a really easy way to layout a work flow for different procedures. I've primarily used this feature as a decision tree for work instructions, but I've found it very easy to use and export from Lucid into both google and microsoft word. The brainstorming templates are also really nice, because I can use these for bigger projects to jot some ideas down without forgetting.
What do you dislike about the product?
At least for me, there are a lot of features that I do not necessarily need. I also think it would be nice if Lucid could be a bit more compatible with google, exporting things as google docs, drawings, etc.
What problems is the product solving and how is that benefiting you?
It provides a really easy way to map things out, without worrying about formatting as much as I would in other platforms on Microsoft as google. This saves me a lot of time to worry about the things that actually matter.


    Financial Services

Lucid Review

  • August 26, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to collaborate with teammates. It's also easy to create diagrams and designs.
What do you dislike about the product?
It does take a while to load new charts or open other charts
What problems is the product solving and how is that benefiting you?
Creating system design diagrams primarily.