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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,724 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Consulting

Visual Representation Tool, But Fun

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
The UI of the system sets it apart from other tools. Instead of having to drag and drop objects manually, the system makes it so simple to continue on with your visual in a standardized fashion, which makes it easy for the user to focus on the content rather than the tool.
What do you dislike about the product?
There isn't much, but I do find it semi-difficult to format every object on a visual after the content work is completed. A feature to make all lines, arrows, fonts, etc. across the visual could be useful.
What problems is the product solving and how is that benefiting you?
I primarily use it to map and communicate business, operational, and technology workflows across asset management firms. Visualizing these processes is especially helpful when introducing new systems or processes, as it improves clarity for both us and our clients.


    Computer Software

Easy to use, my go to flow charting software

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
Simple and quick to start up and create immediately, easy to learn and easy to share and get your point across
What do you dislike about the product?
free trial is a little limited, if I were using it a ton I'd pay for it, but it needs more use before making that commitment, maybe double the shapes
What problems is the product solving and how is that benefiting you?
Engineering design for systems and databases


    Hospital & Health Care

Lucid Suite

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
So many template choices to help me get started on my project, also it is very convenient to collaborate with other colleagues.
What do you dislike about the product?
I haven't run into anything I dislike so far!
What problems is the product solving and how is that benefiting you?
Streamlining our intake processes.


    Brandi W.

Great cloud tool for flowcharting processes

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
I love the ability to share files & allow teammates to make edits. It's very intuitive to use & the templates are a great starting point.
What do you dislike about the product?
I am still confused about the difference between LucidSpark & LucidChart, or rather why they are distinctly separate?
What problems is the product solving and how is that benefiting you?
The problem of not having a tool to flowchart out our processes. It is benefitting me as a new employee here to wrap my head around the processes & how to improve upon them.


    Computer Software

A must have for seamless team collaboration

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Lucid makes collaboration incredibly easy. The interface is intuitive, so anyone on the team can jump in without much training. It integrates smoothly with tools we already use like Jira and Slack, which means we can keep everything connected. I use it for brainstorming, planning, and team sessions.
What do you dislike about the product?
Sometimes it can feel a bit overwhelming deciding which tool or template to use because of the number of choices. But overall, the breadth of features is a strength once you know what’s there.
What problems is the product solving and how is that benefiting you?
Lucid helps my team cut through the confusion that often comes with remote collaboration. Instead of endless back-and-forth messages or scattered documents, we can map out ideas, workflows, and projects visually in one place. This makes complex processes easier to understand, keeps everyone aligned, and saves us time by reducing miscommunication.


    prathyusha y.

Intuitive and Powerful Diagramming Tool

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
As a Salesforce admin working with cross-functional teams, I use Lucidchart regularly to design workflows, process diagrams, and system architecture.
What do you dislike about the product?
The only drawback I’ve noticed is that large, complex diagrams can feel a bit slow. Also, some premium features are locked behind higher-tier plans, which may not suit small teams.
What problems is the product solving and how is that benefiting you?
Overall, Lucidchart is an excellent tool for anyone needing professional diagrams and team collaboration. I’d highly recommend it to project managers, admins, and technical teams


    Abdel V.

Great system

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and visually appealing, exited to keep using this tool.
What do you dislike about the product?
I do not dislike the tool, is very user frendly.
What problems is the product solving and how is that benefiting you?
No issues so far.


    Biotechnology

Makes my life easier!

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
I use it to create org charts for all purposes. Being able to import lists helps save so much time.
What do you dislike about the product?
Saving large file org charts come out pixelated when sharing with team members. I'm sure there's a proper way to export but I wish it was more intuitive.
What problems is the product solving and how is that benefiting you?
Saving me time on creating org charts.


    Balachandran L.

Lucid suite is intuitive and feature rich for all enterprise user's common use cases..

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
variety of options and easy ways to collaborate and share ideas
What do you dislike about the product?
Nothing notable dislikes as such so far.
What problems is the product solving and how is that benefiting you?
mind maps and collabortable whiteboards are very easy to use with all possible options needed.


    Computer Software

Ease of creating the workflow

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
It makes it easier to create workflows and collaborate with other team. Provide flexibility specially no matter how big the flow come out to be.
What do you dislike about the product?
Nothing that stood apart to be disliked.
What problems is the product solving and how is that benefiting you?
End to End Workflow managing on whiteboard was tough. Lucid helped draw everything out and refine it.