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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,724 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Automotive

Great tool to whiteboard, visualize, and summarize

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
Highly flexible and shareable built in natively. Easy to use and familiar for those that have used Microsoft Visio. Very easy to navigate (right click and drag) vs other tools like Figma where you must use the frame navigation. I have replaced my general notetaking from Microsoft OneNote to Lucid and use it almost daily.
What do you dislike about the product?
When exporting, to select only a portion of a very large whiteboard space, it does not allow zoom in, so very low precision when selecting and exporting only a certain segment.
What problems is the product solving and how is that benefiting you?
Lucid provides all of the tools of a typical productivity suite, but opens it up in a canvas setting so that you are not restricted by certain app structures when ideating and collaborating. As it's web based, it is natively shareable so that I don't have to create something on my desktop, then share it. The UI and general experience is also smoother than working in shared Microsoft suite files which can feel choppy and an emulated experience, not a native one.


    Alternative Medicine

Easy to use, follow, and collaborate with

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
This platform is overall super easy to use and is super intuitive, making it easy to collaborate well with teammates.
What do you dislike about the product?
I wish it were a little bit easier to scroll from side to side without dragging a mouse.
What problems is the product solving and how is that benefiting you?
helping me write automative flows with copywriters


    Computer Software

Flexible platform for complex graphics

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that Lucid provides standard symbols for flowchart development. It also has the ability to provide custom elements when needed. Easy to change colors for visual impact, add text for clarity, and edit when changes are necessary. Platform is easy to use and I was able to complete my projects with no prior training. I am an infrequent user, but I would 100% use Lucid for other projects.
What do you dislike about the product?
I started with free access which allows only 3 saved files.
What problems is the product solving and how is that benefiting you?
I needed to develop several complex diagrams -- Lucid met my needs


    Lucas T.

Modern, Intuitive, and Ideal for Dynamic Projects

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Lucid Visual Collaboration Suite for its modern, contemporary look and ease of use. It's really quick and streamlined, allowing me to create visually attractive workflows efficiently, akin to top-tier programs like Revit or Unreal Engine. I enjoy the endless possibilities it offers for creating open concept projects. I also find the idea of live collaboration tools, similar to Google Sheets, intriguing, which promises seamless collaboration and editing capabilities.
What do you dislike about the product?
I noticed that understanding how everything works in terms of controls was the most challenging part for me, as each program has its unique controls. This was particularly hard since I am more of a technical person and not using visualizing tools daily posed a challenge. Additionally, I attempted to use AI for assistance in setting it up, but it didn't work well for my needs, making the setup process the hardest part. There is also a slight lag experienced in the browser, which seems to come with the open-world type process of the system's functioning, leading to a slowdown in performance. Furthermore, while exploring templates, I felt the need for better organization and more refined use cases.
What problems is the product solving and how is that benefiting you?
I use the product to create visually attractive and streamlined project workflows quickly, enhancing my ability to expand concepts with endless possibilities.


    Surya P.

The Best Collaborative Suite so far i have used

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about Lucid Visual Collaboration Suite , is easily you can brainstorm or collaborate on something with your team , it becomes very comprehend to get all the necessary features like shapes ,import , export , flow chart creation , entity relationships.

most useful one is the generate with Ai feature , its cool !
the implementation was seamless and also the integration which seamlessly got connected with the necessary documents and there were no blockers !

i use it frequently with the team to plan out on something and brainstorm about some ideas !
and yeah the customer support is also pretty good !
What do you dislike about the product?
There is little to less ( negligible ) cons about the suite ! i am loving it
What problems is the product solving and how is that benefiting you?
Currently we are modelling Entities for the Tables of our Database and its benefiting in team collaboration + use


    Megumi R.

Easy to use, fun to create!

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
It is a very easy software to use; upgrading allowed me to increase the level of output required for my organizations needs.
It is also a very affordable software, the price points were not outrageous in the least.
I was able to reach out to their support team, who got back to me quite quickly.
What do you dislike about the product?
It would be nicer if the more aesthetic customization features were more easily accessible; it was trickier to find colour customization options than any other feature.
What problems is the product solving and how is that benefiting you?
We needed a concise and legible org chart to meet our government obligations.


    Financial Services

Best flow charting and ideation tool in the known universe

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
Really easy to use and share with others
What do you dislike about the product?
I guess it can get glitchy when using small arrows to connect visual elements
What problems is the product solving and how is that benefiting you?
The ability to clearly communicate the buyer/journey experience and give our marketing automation team clear direction on how to implement


    Financial Services

Lucid Visual is really a great tool to get anybody professionally organized.

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
Having well detailed and distinct cards that could be colored differently.
What do you dislike about the product?
Nothing noticed yet. I've been not that long on the Lucid charts, but as of now, I would say that there's not yet a downside of it.
What problems is the product solving and how is that benefiting you?
Spontaneousness. The Lucid Visuals are really helpful to know the work process. As a matter of fact, I am currently an employee at One Acre Fund. Thus, to better organize my tasks systematically, I have to visualize their process.


    Jada W.

Jada

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
I’m allowed to do stuff from home so it’s good for my schedule
What do you dislike about the product?
I feel like some times I don’t know how to run it
What problems is the product solving and how is that benefiting you?
I can’t be every where at once it’s virtual


    Higher Education

Clear, Collaborative, and a Visualiser Companion

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
What like best about Lucidchart is how easy it is to use. The drag-and-drop interface and huge library of templates make it simple for anyone to quickly create professional-looking timelines, diagrams, and charts.
also love the real-time collaboration features. It's perfect for working with others on a project, as we can all see and edit the same document at the same time. This was incredibly helpful for my criminology timeline, as my group and could easily add different events and see the whole picture come together instantly. It saved us a ton of time and kept everyone on the same page.
What do you dislike about the product?
My main issue with the Lucid Visual Collaboration Suite is that it feels like there are too many different tools and features. While Lucidchart is great for diagrams and Lucidspark is for whiteboarding, sometimes it's not clear which tool I should use for a new project.This can make the workflow feel a bit clunky and less seamless than I would like. L
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves the problem of communicating complex ideas and processes. It's difficult to explain a complex system or a series of events using just words. Lucidchart lets me turn those abstract thoughts into clear, visual diagrams that everyone can understand at a glance.
This was incredibly beneficial for my criminology assignment. Instead of writing a long, confusing essay about the timeline of events for a case, I could create a visual timeline that showed every key event, connection, and person involved. It helped me and my group members organize our research, clarify our arguments, and present the information in a way that was both easy to understand and memorable for our professor. It's a single source of truth for all of our work, which makes it easy to stay aligned and avoid miscommunication.