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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,678 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Matthew B.

Empowers Team Collaboration Effortlessly

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like the ability to collaborate using the Lucid Visual Collaboration Suite. I also find it useful for diagramming the architecture workflow for my app and illustrating workflows, which solves the problem of illustrating my system's architectural overview effectively. The setup was easy enough, and I found the tool quite useful overall.
What do you dislike about the product?
nothing it was very intuitive
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for diagramming my app's architecture workflow. It allows me to illustrate my systems' architectural overview.


    Austin P.

Streamlined Brainstorming with Real-Time Collaboration

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of development that Lucid Visual Collaboration Suite provides, which is crucial for me as an engineer because it allows for quick iteration in my daily workflow. I also love the idea of real-time sharing, even though I haven't tried it yet. It sounds great as it would allow my team to iterate together and share ideas in real-time, eliminating the need for meetings to share design work as everyone can see each other's progress instantly. Additionally, the UI is well designed, which is a positive aspect.
What do you dislike about the product?
The learning curve was there for sure. It took me a while to get used to the full suite of capacity. I'm not very sure. I think a more step by step guided tutorial would be helpful. I remember seeing some set up hints, but I was confused as I was trying to go through it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite lets me rapidly draw and adjust app development designs, vital for my frequent iteration process. It streamlines team collaboration by allowing real-time sharing and idea exchange without meetings.


    Janet L.

AI-Powered Mind Maps Elevate Collaboration for 24/7/12/365 with Lucid VCS

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I was introduced to Lucid Visual Collaboration Suite by a colleague on March this year a month after I joined my current Business Consulting firm. I like how the mind-maps allocated by LVCS (Lucidchart) allows me to filter and get the top and high quality keywords by infusing AI which cluster by intent and search volume.
What do you dislike about the product?
I use Lucid Visual Collaboration Suite on a daily basis and the only issue that I dislike is lack of some features such as video conferencing but I access them via third-party apps integration.
What problems is the product solving and how is that benefiting you?
Through client reporting page facilitated by Lucid Visual Collaboration Suite, I am able to generate a SEO Snapshot that bring together keyword map, top-10 rankings and traffic chart and through view only link clients are able to see live updates.


    thaabith m.

Streamlined Network Mapping and Collaboration

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to quickly build clear, professional network diagrams, collaborate in real-time with team members, and keep multi-site topology documentation consistent and up to date in one place. It saves time and reduces errors, making it easy to update diagrams as the network changes. By allowing the team to review and comment, it helps align in real time using a single, accurate source of truth. The initial setup was pretty easy because of the friendly user interface, which is easy to pick up.
What do you dislike about the product?
For large complex diagrams of networks, performance can slow down, and managing very dense topologies can be cluttered. Improved handling of large scale diagrams, better automatic layout options, and more advanced, network-specific templates or symbols would make it more effective.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to solve fragmented or outdated network documentation issues, offering a clear, shareable view for troubleshooting and planning. It saves time, reduces errors, allows team collaboration in real-time, and ensures documentation is consistent and up-to-date.


    Dean T.

LUCID VCS: Powerful Market Mapping and AI Insights for Growth Expansion

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I am working in two different organizations currently as a VP General Expansion and RVP. As a RVP, I am able to map market growth by dropping each region in the US onto a heat map which link revenue forecasts and through AI, I am able to spot areas with highest-potential.
What do you dislike about the product?
Now that I upgraded to the custom plan, I do not face issues that such as login restrictions on mobile apps while using Individual and free tiers.
What problems is the product solving and how is that benefiting you?
Executive briefing deck via Lucidchart help create a regional pulse that embed the growth map to create KPI dashboards that connect to board meetings in one place.


    Dan T.

Versatile and Easy-to-Use Collaboration Suite

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to build roadmaps and share business impact with non-technical users easily. It really makes retrospectives and gaining feedback much easier than other tools. I appreciate the versatility and flexibility of the tool to bring meetings to life in real time. It's great for capturing any flow or pipeline, and decisions that often aren't made in other meetings get answered in real time with Lucid. It was very easy to set up and the teams adopted it well.
What do you dislike about the product?
I think animations in certain flows would be a really cool feature to show the transition from as-is state to to-be state. We haven't set up the integrations with JIRA yet, but I'm pushing for this because roadmapping would be awesome with it.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to socialize clear plans with non-technical teams, facilitating real-time decision-making and feedback collection, and creating versatile visual roadmaps and flows.


    Laventar N.

Absolutely amazing platform for straightforward process flow demonstration

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like its automatic alignment feature when I design or create any workflow and its such a simple and easy to use program to customize shapes, colors and arrows. Also, I looked through the templates section and found many which are very handy, such as timelines, business process model and swimlanes.
What do you dislike about the product?
I don’t find many negative aspects of this platform but when its free you will get few number of drawings to create.
What problems is the product solving and how is that benefiting you?
I create detailed flowcharts and swimlane diagrams to visualize the end-to-end KYC process and the visual diagrams help in training new KYC analysts showing the general sequential steps in the customer verification process.


    Kyle M.

Quick, Intuitive To Use, Easy Collaboration.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is the best tool for me to design the application flow. It is very easy to, well-stocked libraries of templates and objects make it the best solution for sequence diagrams and flowcharts. The level of granularity it provides is amazing. I'm always loving the efficiency and how user-friendly Lucid Visual Collaboration Suite is. Tutorials are amazing, looking forward for more advanced ones.
What do you dislike about the product?
More tutorials for advanced users would be highly appreciated.
What problems is the product solving and how is that benefiting you?
I like the amount of shapes available and the arrangement of the layers of the different elements. I like its interface which is very easy to understand and it's a useful tool for building and explaining data models.


    Paul M.

Clean, clear, easy to use, productive and time saving.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is a great platform to get a great bird's eye view on any development projects. I like how it eases workflows when planning and scheduling, specifically for marketing and digital marketing calendars. The templates were a great starting point and reference to use to create what works best for you and your organization.
What do you dislike about the product?
Lucid Visual Collaboration Suite is great, easy to use and reliable. I lack nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
Great variety of shapes to choose from and easy ability to group them within larger shapes. Lucid Visual Collaboration Suite is a great platform to create charts for processes and flows, easy to use, understand and access, and secure at the same time.


    Job K.

Lucid Visual Collaboration Suite truly sparks up work life.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is being used to collaborate with other team members across the whole organization to be able to work on a single project in their own timezone. I like its intuitive interface which makes it super easy and quick to identify the needed tools, settings, menus, etc. The data import feature is especially useful, as it can quickly turn large lists of information into complete, multi-level organizational charts.
What do you dislike about the product?
It was a little difficult to find how to manually connect adjacent boxes with a dotted line.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has a great selection of templates and the option to import data from a spreadsheet saved a ton of time. Creating flowcharts is super easy and i can do every single process i can think of there because it's so easy to just build as you go.