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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,724 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Information Technology and Services

A powerful hub for collaboration

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
For me, Lucid is the go-to platform when I need to bring clarity to complex projects. It simplifies the process of mapping out workflows and systems, presenting them in a way that is both professional and easy to grasp. I find Lucidspark particularly effective for brainstorming and capturing ideas, which helps save time and ensures everyone stays on the same page. The collaboration features are something I especially value.
What do you dislike about the product?
It can sometimes feel overwhelming for new users, and larger diagrams can get a bit heavy to navigate. Some of the advanced functions are only available in higher tiers.
What problems is the product solving and how is that benefiting you?
It helps me map out complex processes, system designs, and workflows in a way that’s easy to understand and share.
It makes it possible to brainstorm, plan, and refine ideas together in real time, so discussions don’t get lost in endless email threads or chat messages.
It makes feedback loops faster and decisions to be documented visually.


    adrian C.

Actively collaborate with your team using Lucid Visual resources.

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual is a reliable, high performance system for establishing an effective and secure professional collaboration environment for your department, it offers the best systems for monitoring and visualizing all your employees' technical progress.

In addition, Lucid Visual stands out for the quality of its customer service and the value of all its systems, making it a perfect program to apply in all types of work environments.
What do you dislike about the product?
I am satisfied with Lucid Visual's digital features, I think that using its work tools makes it much easier to work as a team.
What problems is the product solving and how is that benefiting you?
Thanks to Lucid Visual's work systems, my team has managed to establish an effective system of collaboration and teamwork, improving their productivity rates and fulfilling all their work obligations in a big way.


    gabe p.

Establish a space for business collaboration with Lucid Visual applications.

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual is a platform that offers a set of technical applications perfect for creating an environment of constant collaboration among members of your organization, facilitating the transmission of messages and communication within a secure and professional remote work environment.

In addition, Lucid Visual connects with the best operating systems, allowing you to adopt run it quickly, improving the way you perform all your online activities.
What do you dislike about the product?
I have no negative comments about the technical performance of Lucid Visual, I think it is a high performance platform.
What problems is the product solving and how is that benefiting you?
I can recommend the features and work applications of Lucid Visual because it has allowed me to establish a professional and efficient collaborative environment with all members of my organization, facilitating the achievement of all our business objectives.


    Security and Investigations

The best way to organize thoughts and processes

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
I love how intuitive Lucid is for mapping out thoughts and process design maps for my job.
What do you dislike about the product?
Nothing - the software is so easy and intuitive to use.
What problems is the product solving and how is that benefiting you?
I need to create a lot of process maps for my position, and Lucid makes it so easy to create professional process flows!


    Insurance

Has everything you’ll ever need!

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid to make flow charts for storyboards. It has a very intuitive and human touch to the user interface.
What do you dislike about the product?
There's definitely some learning you have to do, but that's how it is with all good software,
What problems is the product solving and how is that benefiting you?
It keeps a neat collection of all of my flow charts and whiteboards.


    Nathan F.

Works like a charm

  • September 20, 2025
  • Review provided by G2

What do you like best about the product?
The intuitive drag-and-drop interface makes it incredibly easy to create professional diagrams and flowcharts quickly. Real-time collaboration features allow our team to work together seamlessly, with instant updates and commenting. The extensive template library saves significant time on common diagram types, and the integration with tools like Google Workspace and Microsoft Office streamlines our workflow.
What do you dislike about the product?
Some advanced features have a learning curve and could benefit from better tutorials
What problems is the product solving and how is that benefiting you?
Lucid is solving our team’s communication and documentation challenges by replacing scattered whiteboards, PowerPoint slides, and static diagrams with dynamic, collaborative visual workspaces. It eliminates the back-and-forth of email attachments when designing processes or system architectures. The real-time collaboration means our distributed team can brainstorm and iterate together instantly, reducing meeting time and accelerating project timelines. We’re able to create clear, professional documentation that stakeholders actually understand, which has improved our project approval rates and reduced miscommunication.


    Mahfuz R.

Intuitive and Powerful Tool for Visual Collaboration

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite has streamlined my workflow and made complex processes easy to visualize. Lucid’s user-friendly interface and wide range of templates make it easy to quickly create diagrams, flowcharts, and mind maps.
What do you dislike about the product?
Occasionally, the platform can feel a bit bloated with too many features. Can be slow to load with very large or complex diagrams.
What problems is the product solving and how is that benefiting you?
Its easy and simple to get started and develop mindmaps.


    Geetha K.

Lucid means indispensable

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
From a program management perspective, the transparency it offers is invaluable. I can easily track dependencies, identify bottlenecks and ensure that cross-functional teams stay aligned on priorities. the ability to maintain a single source of truth for diagrams, roadmaps and process flows significantly reduces miscommunication and accelerates decision making. In short, Lucid suite helps transform abstract ideas into structured, executable plans making it critical enabler for driving program success at scale.
What do you dislike about the product?
Lucid is intuitive for basic use, advanced capabilities require training. Without proper onboarding, teams may underutilize the tool's full potential. It is heavily cloud-dependent. when connectivity is poor, collaboration slows down significantly, which can be a challenge for distributed teams in low bandwidth environments.
What problems is the product solving and how is that benefiting you?
Teams can ideate together on a shared canvas, regardless of location. It also eliminates the version chaos of static documents and screenshots. Whiteboarding allows teams to map processes, dependencies and workflows visually. This accelerates understanding and reduces misalignment during planning sessions. Unlike physical whiteboards or basic digital tools, Lucid connects directly to Jira, Confluence and slack. Ideas captured during brainstorming flow seamlessly into actionable tasks.


    Consulting

Great Tool

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
Lucid visual allowed me to build out my task organization chart in a clean matter and share edits with others to ensure there was a clear understanding of our organization.
What do you dislike about the product?
Lucid Visual could use the employment of AI/MI technologies to help quickly build out and adjust the visualization product I wanted.
What problems is the product solving and how is that benefiting you?
It helped make my organization chart easier to visualize and connect links between the organization.


    Rishi R.

Great tool for collaboration

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
I really like how easy it is to bring people together in Lucid. The suite makes collaboration feel smooth because everyone can add ideas, edit in real time, and see changes instantly. The templates are practical and save me time when I need to get a project started quickly. I also appreciate how well it integrates with other tools we already use, which keeps our workflow consistent. Overall, it helps my team stay on the same page and move from brainstorming to execution without losing momentum.
What do you dislike about the product?
Sometimes the interface can feel a little overwhelming when first starting out because there are so many features packed into the platform. It takes a bit of time to learn where everything is and how to use it efficiently. I’ve also noticed that when there are a lot of people working in the same document, performance can slow down slightly. These aren’t deal breakers, but they are areas that could be improved.
What problems is the product solving and how is that benefiting you?
Lucid helps my team stay aligned when we are working on complex projects. Instead of juggling multiple files and updates in different places, we can bring everything into one shared space and map it out visually. This makes it easier to see dependencies, assign responsibilities, and keep track of progress. It also reduces the time we spend clarifying details in long email threads or meetings because everyone can see updates in real time.