Lucid
Lucid SoftwareExternal reviews
7,724 reviews
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awesome and very intuitive
What do you like best about the product?
Lucidchart provides numerous tools for creating flowcharts and visual diagrams. One of its main strengths is the ability to collaborate with teammates in real time, which makes teamwork smoother and more efficient. In addition, it allows users to customize their projects to meet specific goals or styles.
What do you dislike about the product?
Team updates may take some time to appear, and occasionally they don’t show up at all, although this can be resolved. The export quality is decent but not excellent. Additionally, logging in is required to use the platform, which can be inconvenient if you need to share a link quickly, since the other person has to create an account and set everything up before viewing it.
What problems is the product solving and how is that benefiting you?
It helps organize and visualize ideas more clearly, especially when working on projects that require flowcharts or diagrams. It also makes teamwork easier because everyone can work on the same document at the same time. For me, it’s useful for planning and explaining processes in a more visual and structured way.
Lucid for scrum masters
What do you like best about the product?
This is the best visual tool I've found for creating scrum boards, offering a great selection of impressive templates.
What do you dislike about the product?
There isn't much to complain about, except that the user interface could be a bit more user-friendly.
What problems is the product solving and how is that benefiting you?
I use it every day for all my scrum ceremonies, and it has made my work much easier.
The must have tool for IT Administrator!
What do you like best about the product?
When I began documenting our network setup across various sites in Asia, I was looking for a tool that would help me keep everything organized, consistent, and simple to update, especially since our teams are working remotely. After experimenting with several tools, I found Lucidchart to be among the most dependable solutions.
What do you dislike about the product?
When I map several sites like Malaysia, Singapore, and Thailand, and add all the routers and VLANs, the diagram can occasionally lag, particularly if the connection is slow. For medium-sized projects, it works well, but when creating highly detailed, enterprise-level maps, the performance can become somewhat sluggish.
What problems is the product solving and how is that benefiting you?
Love the search function for Cisco icon can be search within the canvas. Using competitor brand, the search are not that fancy and result are not as expected
Powerful and intuitive for team collaboration
What do you like best about the product?
Lucid makes it really easy to turn ideas into clear visuals that everyone can understand. I like how I can quickly map out product flows, system diagrams, or user journeys and have the whole team collaborate in real time. The interface is intuitive, and the templates save a lot of time when starting new projects. It’s also great that it integrates smoothly with tools like Jira and Slack, so it fits right into our daily workflow.
What do you dislike about the product?
verall, it’s a great tool, but large or complex diagrams can sometimes feel a bit slow to load or navigate. It also takes a bit of time for new team members to get familiar with all the features since the suite offers so much. A lighter desktop version or better offline support would make it even better.
What problems is the product solving and how is that benefiting you?
Lucid helps solve the challenge of aligning teams around complex ideas and processes. Before using it, explaining workflows, product flows, or system designs often required long meetings or long email threads, which could cause misunderstandings.
With Lucid, I can quickly create clear visuals,diagrams, flowcharts, or brainstorming boards—that everyone can see and edit in real time. This saves time, reduces confusion, and ensures that product, design, and engineering teams are on the same page. It also makes workshops and planning sessions much more productive and engaging.
With Lucid, I can quickly create clear visuals,diagrams, flowcharts, or brainstorming boards—that everyone can see and edit in real time. This saves time, reduces confusion, and ensures that product, design, and engineering teams are on the same page. It also makes workshops and planning sessions much more productive and engaging.
My Go-To Tool for Diagrams and Flowcharts
What do you like best about the product?
It doesn’t take long to figure out how to create diagrams, flowcharts, org charts, wireframes, etc. The menus, drag-and-drop, and snapping tools make building visuals very natural.
What do you dislike about the product?
The free version is quite limited, so if I want more than basic diagrams then I have to upgrade.
What problems is the product solving and how is that benefiting you?
When starting from nothing, the template library, drag-and-drop, and intuitive UI saves me from having to sketch things by hand or build from scratch. This helps me move faster from an idea to something actionable. Also because Lucid is cloud-based, people can access, comment, and edit from different places and time zones. So project continuity is better, and we don’t lose momentum just because someone isn’t in the same room.
Very easy to use and straightforward
What do you like best about the product?
Very easy to use and straightforward, the dragging option either across all sides.
What do you dislike about the product?
Somehow expensive as you have to pay once you exceed specific amount of boxes in the org chart.
What problems is the product solving and how is that benefiting you?
So far the only problem on my end is being expensive.
Great tool for creating flow charts
What do you like best about the product?
I like the ease of use of the application, it was easy to learn in a matter of minutes and I like that I didn't have to go searching for tutorial videos before I could jump in.
What do you dislike about the product?
So far I have not found something I dislike about the application.
What problems is the product solving and how is that benefiting you?
This tool gave me a convenient way to visualize flow charts without needing to draw them on paper. It's also very easy to edit, so whenever I want to make changes, I can simply go back and update my charts.
Innovative creation
What do you like best about the product?
It’s clarity of working which is very helpful
What do you dislike about the product?
It could be more informative but not that vague
What problems is the product solving and how is that benefiting you?
Being more direct
Lucidchart for CX/CS: A Visual Thinker’s Secret to Clear Journeys & Playbooks
What do you like best about the product?
love how fast and intuitive Lucid’s Visual Collaboration Suite is. The drag-and-drop shape libraries, smart alignment/snapping, and clean templates make it effortless to turn ideas into clear CX/CS workflows and decision trees. Personalization is simple: swim-lanes, icons, and formatting help me tailor diagrams to each audience. Sharing is frictionless, too: links, comments, and presentation mode make cross-functional alignment much faster.
What do you dislike about the product?
I don’t really dislike anything, but one area to improve is print/export awareness. Big diagrams can sneak up on you, everything looks great on canvas, then the PDF/print shows it spilling past one page. A live “page boundary” overlay or one-click “auto-scale to Letter/A4” (with a warning when content exceeds the page) would save time.
What problems is the product solving and how is that benefiting you?
Lucid helps me turn messy ideas into clear CX/CS workflows, onboarding maps, escalation paths, RACIs, and decision trees, so teams align faster. Real-time collaboration and easy sharing cut back-and-forth and meetings, and standardized diagrams reduce handoff errors. Net result: quicker decisions, smoother implementations, and fewer rework loops.
Lucid chart one stop for working session
What do you like best about the product?
Lucid chart has been really effective and productive for my product development. I am now able to have architecture discussion more effectively, make notes of changes that need to be made and be ready for my visual representation then reading something
What do you dislike about the product?
There is nothing that I don't like about it but if you ask for what can be improved then yes if we can import database schema directly in editable fashion that would save lot of time
What problems is the product solving and how is that benefiting you?
Wireframing a solution
Visualizing architecture
Visualizing architecture
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