Lucid
Lucid SoftwareExternal reviews
7,724 reviews
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Lucid Makes Workflow Visualization Easy
What do you like best about the product?
Lucid generates the cleanest workflow visuals of any tool I've tried. Its AI functionality make this easier than ever to bring to life as well. Our team is able to align on clean process using Lucid better than ever in the AI age
What do you dislike about the product?
It may be more of a hit on flowcharts, but updating fine details can be finicky and tedious sometimes. But getting the first 90% of your work visualized is super easy
What problems is the product solving and how is that benefiting you?
Articulating complex and multi-stepped processes for our support staff into clean step-by-step guides. Lucid helps hold new hires' hands as they take on new challenges and ramp into our organization. We also use Lucid to map customer journeys so we understand what customers experience working with our services
Easy Visio Import to Lucid App
What do you like best about the product?
I was able to import my Visio to the Lucid app online very easily; plus it's online so i can access it from anywhere, not just my main computer.
What do you dislike about the product?
There are times where I might be moving a line and it moves the text/line label instead of moving the line.
What problems is the product solving and how is that benefiting you?
I have used Visio for the longest time and now that Microsoft has Visio in the browser, it's easier as a whole but my company uses Lucid so I imported my Visio to it and it didn't take me long to get to figure where different things were, regarding bringing to the front/back, etc.
Because its through Lucid, I don't have to keep logging back in to the browser when i want to go work on it, like I do with Microsoft.
I have not tried sharing with team members so I can't comment on that.
Because its through Lucid, I don't have to keep logging back in to the browser when i want to go work on it, like I do with Microsoft.
I have not tried sharing with team members so I can't comment on that.
Perfect for Automated Org Charts—Exactly What I Needed
What do you like best about the product?
The fact that I can create an automated company org chart which is exactly what I was looking for
What do you dislike about the product?
So far nothing, I have nothing that I dislike.
What problems is the product solving and how is that benefiting you?
I initially created a company org chart via Canva but found that it is not very functional/practical. In my search for a better solution, Lucid was highly recommended for it's functionality and ease of use. Love that I can make the org chart automated as we frequently have employees that change roles/manager so this feature will help to keep it current
Enhances Workflow with Useful Templates
What do you like best about the product?
I appreciate how easy it is to share and collaborate using Lucid Visual Collaboration Suite. The swim lanes and templates save me a lot of time, which is incredibly valuable. The integration with tools like Jira makes it handy to access diagrams directly from tickets, enhancing efficiency.
What do you dislike about the product?
I found that sometimes sharing diagrams using the URL takes quite a while.
What problems is the product solving and how is that benefiting you?
I use the product to create graphs for high-level solution architecture design, making it easy to share with team members and customers, enhancing collaboration and readability.
Snappy and Efficient, Yet Needs Better Scaling Features
What do you like best about the product?
I really appreciate the software's responsiveness and snappiness. It's straightforward to set up, allowing me to add content quickly without having to worry about lag, even with high content volume. The visual aesthetics are impressive, and I find the colour format vibrant. The ability to change text within Post-it notes and sections is very convenient. I particularly enjoy the efficiency it brings.
What do you dislike about the product?
I find the way text scaling works in Lucid problematic. When I select and resize a group of shapes or Post-it notes, the text does not scale with the shapes. This often results in text hanging outside the shape, which is difficult to solve for without scaling the rest of the board to be bigger. This contrasts with Miro, where text scales appropriately even when resizing elements below the minimum text size. It becomes a headache to manage and adjust each time I resize shapes in Lucid.
What problems is the product solving and how is that benefiting you?
I use the product to handle large volumes of content smoothly without lag, ensuring quick and efficient design planning and collaboration.
Great for Real-Time Team Collaboration
What do you like best about the product?
Ability to collaborate as a team and users can see each other's updates in real-time
What do you dislike about the product?
A few lags when heaps of people are working on the board at the same time. For someone with eye issues, seeing all the cursors moving across the board is somewhat causing dizziness and also very distracting.
What problems is the product solving and how is that benefiting you?
Mapping out customer relation activities to provide us a bigger picture of where we can improve.
Great Team Integration and Visuals, but Login Process Needs Improvement
What do you like best about the product?
i like the integration among team members and visual resources
What do you dislike about the product?
I dislike the process of logging in and choosing the company you work for
What problems is the product solving and how is that benefiting you?
Develop a diagram for a pneumatic system
Starter, First time user review
What do you like best about the product?
Makes presentations much more visually pleasant and easier to understand. Easier to use than other programs.
What do you dislike about the product?
Nothing at all, so far from it’s been a breeze and not difficult to use
What problems is the product solving and how is that benefiting you?
Presentations
Lucid Visualization Suite: Powerful Layering and Interactive Visuals
What do you like best about the product?
I really enjoy using the Lucid Visualization Collaboration Suite. Its distinctive layering features make it much simpler to organize and present complex visuals. I also value its support for various image formats and the ability to link to other pages, which together make it a strong choice for building interactive and interconnected visual projects.
What do you dislike about the product?
While the Lucid Visualization Collaboration Suite offers useful features such as multi-image support and the ability to link between pages, I found the layer management aspect to be quite frustrating. When I try to create a new layer, the application duplicates the selected items rather than just moving them, which leads to unnecessary clutter and additional steps. If this behavior were improved, the layering feature would feel much more streamlined and intuitive.
What problems is the product solving and how is that benefiting you?
I am currently using the Lucid Visualization Collaboration Suite to create a sitemap for a large product developed by my team.
Great for Real-Time Collaboration, but Can Lag with Simultaneous Edits
What do you like best about the product?
I like that I am able to collaborate with my teammates on group projects, allowing us all to work together at the same time. It allows us to see changes in real time, and is especially good for when we work remotely from different environments, because it gives us a similar collaboration style as if we were physically together.
What do you dislike about the product?
Sometimes, changes can lag. Often times, if someone else is typing or actively making a change, you can't tell exactly what change is being made until the other person is done editing/fully making the edit.
What problems is the product solving and how is that benefiting you?
It is helping us create business process models, context diagrams, data flow diagrams, etc. Lucid Visual Collaboration Suite has lots of features and shapes to choose from, so I like that I can personalize a diagram to fit the exact situation I need it for.
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