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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,717 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Kevin G.

excellent

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
The real-time collaboration features are excellent. My team can work on the same document simultaneously without any lag, which makes brainstorming and problem-solving much more efficient
What do you dislike about the product?
When working on very large or complex diagrams, the platform can sometimes slow down, which affects our productivity
What problems is the product solving and how is that benefiting you?
Problem: Disconnected teams and a lack of clear communication, especially in a remote or hybrid work environment.

Solution: Lucid provides a shared, real-time visual workspace where we can all collaborate.

Benefit: It helps us get on the same page faster. By seeing our ideas and project plans laid out visually, we improve communication and ensure everyone has a shared understanding of the goals.


    Human Resources

Streamlined, Easy-to-Use Product

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
I have recently used Lucid to create a process flow. It was super easy to use as I could pick from a set of templates to get me started. This was especially helpful to me because I had never created one of these before. I had many platform options to choose from when embarking on the journey to create the process flow map. I ultimately chose Lucid because of its useability. I will definitely be using this platform again when I need to create more process flow maps.
What do you dislike about the product?
The main thing I didn't like was trying to figure out how to change the shapes in the process map, but after a few trial and error situations, I ultimately figured it out. Overall, I really like Lucid and will use it again.
What problems is the product solving and how is that benefiting you?
This platform benefits me in being able to create what I need in a timely and easy to use way.


    Brian K.

Lucid VCS makes it easy to put thoughts to screen

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
The AI assistant made it very simple to put my thoughts on paper.
What do you dislike about the product?
There was a lot of features I didn't have time to explore but I bet they're great.
What problems is the product solving and how is that benefiting you?
I needed some specific diagrams created and Lucid made it very simple, especially with the AI assist.


    Gabriel N.

Great collaboration suite

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
Having visuals that are understandable by clients, internal teams and everyone. And those being amazingly easy to use, to create, and modify.
What do you dislike about the product?
Maybe limitations that it might have when you are on the free version.
What problems is the product solving and how is that benefiting you?
To put into visuals, the ideas that clients have, or the things we want to express to clients to ensure the idea is understandable, clear, and we are all on the same page


    Bernardo B.

Excellent provider

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
This system is easy to use and has an intuitive interface for displaying your workflows.
What do you dislike about the product?
I haven't encountered any issues with Lucid Charts so far.
What problems is the product solving and how is that benefiting you?
This system is the most effective tool I've found for diagramming our products and workflows.


    The H.

Helps keep me organized

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
The ease and speed at which I can leverage a template and create a mind map
What do you dislike about the product?
The loss of created content if you lapse on the license. I had created several maps, but did not use the product for several months. Once I got approval to get a new license, when I logged in, everything was gone. I assume this is a data retention issue on Lucid's side.
What problems is the product solving and how is that benefiting you?
Visual organization of the various components of systems and solutions I implement and support


    Health, Wellness and Fitness

Easy to use

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
It was easy to use. I really appreciate the templates the most. That helped me a lot.
What do you dislike about the product?
Not a fan of making an account to use the product. Esp if I need to make a quick diagram.
What problems is the product solving and how is that benefiting you?
Schoolwork. Creating charts.


    Sunny H.

⭐️⭐️⭐️⭐️⭐️ “A Game-Changer for Organisational Clarity and Structure”

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
I’ve been using Lucidchart primarily to create organisation charts and company structure diagrams, and it has truly transformed how I visualise and manage business hierarchies.

The platform is intuitive, flexible, and visually clean, making it easy to build and update complex structures without any technical background. The drag-and-drop interface saves a lot of time, and the collaborative features allow team members to provide input in real time — something that’s been invaluable for internal alignment.

I especially appreciate how Lucidchart keeps everything centralised and visually consistent, which helps when presenting to executives or onboarding new team members. It’s also easy to export and share charts across different formats.

Overall, Lucidchart has become an essential tool for maintaining organisational clarity and streamlining company structure planning. Highly recommended for any business looking to improve transparency and communication across teams.
What do you dislike about the product?
It would be helpful to have more visibility into ongoing product developments, as well as improved training materials.
What problems is the product solving and how is that benefiting you?
Easy and better structure chart compared to powerpoint smart charts


    Emelie A.

Powerful diagram tool for a longer time now

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
Variety of shapes and arrows to choose from to create a flow diagram and infinite icons to represent the thoughts and process mapping.
What do you dislike about the product?
I realize that the tool is very complete but with lots of shortcuts to remember that take some time to get a hold of.
What problems is the product solving and how is that benefiting you?
The software is convenient for creating diagrams and mind maps for study which in my day to day tasks creates great value.


    Tom A.

Extremely efficient in flowchart modeling

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
It has convenient built in images and symbols I can conveniently import to a diagram to visually represent processes.
What do you dislike about the product?
I’ve been using it without any problem and making required tasks with it more fluent.
What problems is the product solving and how is that benefiting you?
It allows me to create my own shapes, templates, and process diagrams to save time in future projects.