Lucid
Lucid SoftwareExternal reviews
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Great and amazing tool for quick flowcharts.
What do you like best about the product?
Lucid Visual Collaboration Suite is perfect for online collaboration. It makes you feel like you are in the same room as everyone else is in the workshop. It is used to create process flows and data flow diagram which help users to understand the system easily and with the help of these diagrams the user gets to know about the solution and how it works and how the data flows from start to end.
What do you dislike about the product?
I wish there were more templates. I would highly appreciate.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is very easy to use and helps with organizing and planning your ideas. We are able to use Lucid for complaints process, investigations, deviations and incidents. Lucid Visual Collaboration Suite allows us to create beautiful and easy to understand diagrams.
Lucid Visual Collaboration Suite is easy and fun to use.
What do you like best about the product?
We use Lucid Visual Collaboration Suite to brainstorm ideas, processes and projects across cross-functional teams. We also use it as a visual tool to map out the project journey from initiation to delivery. It's a great tool that gets ideas down, shared quickly and effortlessly.
What do you dislike about the product?
Sometimes the functionality isn't super intuitive for those not used to these sorts of platforms.
What problems is the product solving and how is that benefiting you?
We find it helpful in terms of bringing teams together and allowing everyone to contribute in a fair and accessible way, ensuring that we get the best ideas and solutions possible with clear next steps. When you are approaching the edge of a template, it automatically makes the diagram bigger.
Fast and Effective Tool for Expressing Ideas
What do you like best about the product?
I value how quickly it completes tasks, which allows me to communicate ideas easily and effectively. There are many templates, and you can achieve great things with them.
What do you dislike about the product?
There are several things I do not like:
a. It is rather unintuitive that the arrows cannot be adjusted in terms of rotations or where to make breaks in them.
b. Its artificial intelligence leaves much to be desired; it is basically useless.
c. For what it costs, it should be able to import a graph in PNG, JPG, or PDF format and convert it into an identical diagram, or at least a similar one.
a. It is rather unintuitive that the arrows cannot be adjusted in terms of rotations or where to make breaks in them.
b. Its artificial intelligence leaves much to be desired; it is basically useless.
c. For what it costs, it should be able to import a graph in PNG, JPG, or PDF format and convert it into an identical diagram, or at least a similar one.
What problems is the product solving and how is that benefiting you?
I have to say, the real-time collaborative editing feature stands out to me. It allows multiple team members to work on the same diagram simultaneously, with changes syncing instantly. I truly appreciated this aspect.
Excellent And Outstanding Tool That Helps Us Bring Data And Processes To Life.
What do you like best about the product?
Brainstorming with multiple collaborators is impressively simple and visually appealing. Lucid Visual Collaboration Suite helps us to reduce manual hours that we used to put into the onboarding of a new employee. Additionally, i like how to helps us to demonstrate the solutions and ideas to customers as well as internal teams it is extremely easy to search for items, align them and save diagrams.
What do you dislike about the product?
I can't remember anything that disappointed me while using Lucid Visual Collaboration Suite.
What problems is the product solving and how is that benefiting you?
It is great to start from scratch and create diagrams for any solution or idea. It is very easy to use even technical and non-technical person can use to detail specific details about software and hardware designs.
Effortless Network Diagrams and Seamless Collaboration
What do you like best about the product?
What I found most helpful about Lucid Visual Collaboration Suite was how simple it was to get started. I needed a tool for creating a network diagram that wasn't Visio, and Lucid made the process incredibly straightforward. As soon as I opened the application, I was able to begin mapping out my network design without needing to consult any guides or watch tutorial videos. Within 15 minutes, I had a rough draft ready, and after spending about an hour refining it, my network diagram was nearly complete. Sharing the diagram with others for feedback was seamless, and after making a few minor adjustments, I had a finished product that was easy to distribute. The whole experience couldn't have been more convenient.
What do you dislike about the product?
In my experience, the most challenging aspect was simply locating Lucid online and being able to compare it with other available options. I spent more time searching for a suitable solution than I did actually implementing it. Perhaps the search terms I used made it more difficult, but in the end, I'm glad I discovered Lucid.
What problems is the product solving and how is that benefiting you?
I was searching for a straightforward, user-friendly, and fast solution that wasn't Microsoft Visio. I needed a tool I could set up quickly, use to create a rough draft during a discussion, and then easily produce a finished diagram that clearly conveyed every aspect of my network design. Lucid met all of these requirements.
Easy Customization, Limited Export Options
What do you like best about the product?
I find it easy to create and update charts as the process changes. I really like how easy it is to customize and visualize processes. Unlike other programs that offer limited or structured options, Lucid Visual Collaboration Suite allows lots of freedom to build and craft as I go. The initial setup was also very easy, making the transition smooth from products like Canva, Word, and Adobe, as Lucid Visual Collaboration Suite is much more fluid.
What do you dislike about the product?
I don't like that there's no easy way to print or convert charts to a printable format like PDF or Word. It would be great to have an option other than taking screenshots, even if it was a paid feature.
What problems is the product solving and how is that benefiting you?
I find it easy to create and update charts as processes change. It offers great freedom to customize and visualize processes without the structured limitations of other programs.
Effortless Workflow Creation with an Intuitive Interface
What do you like best about the product?
Very easy to use and great at creating strong visual workflows for our team.
What do you dislike about the product?
The free tier feels a bit too restrictive. Even though I haven't created anything unusually large, I find myself getting cut off from progressing fairly early in my projects. On top of that, there are some aspects of the UI that I think could be improved. For example, everything appears to have a rather low resolution at first, and the quality only increases when I export. I would really like to be able to take a clear screenshot to share with my team, but that's not possible with the current setup.
What problems is the product solving and how is that benefiting you?
Mapping out ideas and workflows as I plan new products and processes.
Effortless Idea Sharing and Collaboration, Instantly Visualized
What do you like best about the product?
The best part is how quickly you can get ideas out of your head and into a clear visual that other people can actually work with. Real-time collaboration is smooth, templates make it easy to start fast, and it plays nicely with the tools teams already use (docs, wikis, project tools). It’s great for turning messy processes into something everyone can agree on.
What do you dislike about the product?
Some advanced features are a bit hidden until you learn the UI, and very large/complex diagrams can feel slower to edit. Pricing/seats can also get expensive as more teams want access, and permissions/sharing can take a minute to set correctly when you’re working across departments
What problems is the product solving and how is that benefiting you?
It solves the “we’re aligned in the meeting but not after” problem by making workflows, org/process maps, and plans visible and shareable in one place. That reduces back-and-forth, cuts down on misunderstandings, and speeds up decision-making—especially when collaborating async or across regions. It’s helped me document processes faster, onboard people more easily, and keep stakeholders aligned.
Effortless Collaboration and Organization with Intuitive Templates
What do you like best about the product?
I really appreciate how intuitive and straightforward it is to start using this tool—there’s virtually no learning curve. I also value the ability to collaborate directly with my project manager and client, since they don’t need to install any additional apps. The premade templates are another highlight for me, as they save a lot of time and help me better organize and understand my own design workshops, such as journey mapping.
What do you dislike about the product?
I wish I could move objects freely without it being locked to a grid layout. I also would love to be able to share links to specific pages/tabs and even frames.
What problems is the product solving and how is that benefiting you?
Lucid is helping me collaborate and communicate with my internal team and client in order to get our ideas tangible.
Templates that Improve Visual Efficiency
What do you like best about the product?
I like that Lucid Visual Collaboration Suite has tools that adapt and are useful for what one wants to accomplish. Additionally, it has templates that, upon selecting them, provide me with different graphic options and save me the time of having to create one from scratch. I also appreciate that the initial setup was very easy and didn't take too much time.
What do you dislike about the product?
It should be improved to have the most necessary or important options because, as they say, 'less is more'. Having many options or tools to choose from when editing the design of the architecture makes it complicated to understand what each thing is for.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to develop technological solutions and solve business problems through graphical representations. It helps me by offering templates that save time in creating graphics. The tools adapt to what I want to accomplish, which is very useful.
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