Lucid
Lucid SoftwareExternal reviews
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Simplifies Architecture Design, But Requires Strong Governance and Jira Integration
What do you like best about the product?
I appreciate how this tool enables me to create architecture diagrams for engineering, which has made my work much simpler. I also value the efficient communication and the clear prioritization of roadmaps.
What do you dislike about the product?
This tool demands a strong approach to governance and close integration with Jira management tools.
What problems is the product solving and how is that benefiting you?
Naturally, once we've addressed the issues of misalignment and the frustration caused by outdated or hard-to-find documentation, we gain the ability to quickly move from ideas to formal and technical documentation within a single platform. This not only shortens our planning cycles but also greatly enhances the clarity of our specifications.
Intuitive, Seamless, and User-Friendly for Organization Charts
What do you like best about the product?
I find the Lucid Visual Collaboration Suite extremely user-friendly and intuitive, making the task of designing and updating organization charts straightforward with its drag-and-drop interface. The platform's professional tone and seamless integration with work tools like Google Drive and Slack enhance my productivity and collaboration efforts significantly. Real-time collaboration features are particularly valuable, enabling multiple people to edit diagrams simultaneously, which is ideal for brainstorming and planning sessions. It's clean and well-organized, making the setup process easy. I appreciate that it simplifies creating wireframes, flowcharts, and process maps, and its automatic organization chart feature is beneficial to my workflow. Additionally, email invitations and the feedback menu are helpful for sharing and refining work collaboratively. Overall, Lucid Visual Collaboration Suite's ease of use and the ability to integrate with existing tools makes it an excellent choice for my projects.
What do you dislike about the product?
I find the limited number of templates in Lucid Visual Collaboration Suite a drawback. Even though there are prebuilt templates for various charts or mind maps and strategy diagrams, I feel that adding more templates would enhance its utility.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for seamless wireframe and organization chart creation, benefiting from its automatic features. The real-time collaboration enhances brainstorming and planning, while its ease of use and work tool integration improve my workflow.
It was a very awesome and easy system with lots of great aspects
What do you like best about the product?
It is very easy to use and effective as well as easy to understand
What do you dislike about the product?
It wasn’t very accessible. In other words it was very exclusive
What problems is the product solving and how is that benefiting you?
It helped me to solve a net work flow diagram for organizing a project
Innovative Collaboration
What do you like best about the product?
the creative way to look at work and collaborate
What do you dislike about the product?
sometimes the tools are hard to understand at first , some features are limited
What problems is the product solving and how is that benefiting you?
Simplifying to do lists and 1:1 , organizing task and projects
Absolutely Love This Software!
What do you like best about the product?
I like the ability to collaborate with colleagues worldwide. The road mapping features make it super easy to do a storyboard session or provide ideas on what should be created without having to be in a single room. It allows for great flexibility. Additionally the integrations that exist with Jira make it easy to create tickets
What do you dislike about the product?
One thing that I wish was better was the breakout room feature set. Its not as intuitive as I would like it to be for when sharing out boards with team members. If one user knows how to use it and share out a board and the other user doesnt then new pages get created instead of using the functionality that is provided.
What problems is the product solving and how is that benefiting you?
I leverage Lucid for roadmapping and creating digestible visuals for senior leadership. While Jira is my primary tool for ticket creation, it is not suitable for executive-level presentations. The Lucid visuals provide a big-picture view, and the integrated links allow leaders to navigate to the corresponding Jira tickets for an optional deeper dive when needed. This approach maintains clarity at the executive level without sacrificing the ability to access granular detail.
Intuitive and Effortless Chart Creation
What do you like best about the product?
This software is extremely intuitive right from the beginning. As soon as I started using it, I found it easy to navigate and quickly understood how to create charts just as I had imagined. Creating workflows and organizational charts has become much simpler. I was able to put together an organizational chart for one of our business concepts and transfer it from Excel without any trouble. As I start developing more process flows and training templates for work, I anticipate using this tool even more often.
What do you dislike about the product?
I find the sheer number of shape options to be overwhelming when I'm trying to choose the ones I need.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite makes it easy to create visually appealing organization charts that are useful in guiding people to contacting the right person. It also allows for the creation of workflow processes that are easy to follow for new individuals.
customer journey mapping with Lucid suite
What do you like best about the product?
Lucid suite is not just for diagramming alone, it is a full fledged platform that helps with cross functional teams visualize complex systems, align on goals and fasten decision making. It is a very intuitive and user friendly tool. It enables me to lay out each touchpoint in the customer's experience from awareness to post purchase using timelines and annotations. This makes it easy to spot friction points and opportunities for delight. Marketing, product, UX, and support teams are all contributing in real time in my division.
What do you dislike about the product?
nothing to highlight any dislikes. it is a clean tool.
What problems is the product solving and how is that benefiting you?
The customer journey mapping feature let me visualize every touch point a user has with my product and service. It is collaborative, customizable and integrates with tools like jira and salesforce. I can help teams identify pain points and opportunities in the customer lifecycle which leads to better product decisions and more impactful solutions. It is especially useful during discovery and onboarding phases with clients.
Great Collaboration and Integration, Needs Better Visualization in Lucidcharts
What do you like best about the product?
I appreciate the features it offers, especially the way it combines structured diagrams with a flexible brainstorming board. I really enjoy using it. The integration capabilities and real-time collaboration are also impressive, and it performs very well when several users are working at the same time.
What do you dislike about the product?
So far I think what needs to be improved are the visualization features, especially in Lucidcharts
What problems is the product solving and how is that benefiting you?
It's an excellent work acceleration platform and serves as an ideal solution for our technical and product teams to transform complex concepts into actionable plans. The platform functions smoothly, standardizes workflows, and provides exceptional value.
My experience with lucid has been great and useful.
What do you like best about the product?
I like how it brings together teamwork into one project planner that helped me and my team create a work flow diagram for our project. The way everyone can work on it at the same time is also great for collaboration and editing.
What do you dislike about the product?
The interface is complicated, and may be harder for new users to become proficient at. When multiple members of my team were working on the lucid website, we experienced a couple slowdowns too.
What problems is the product solving and how is that benefiting you?
It is being used for diagrams for planning a project, specifically Network Flow Diagrams that show a visual path for the critical milestones in the project.
Great for Real-Time Collaboration, But Free Version Is Limited
What do you like best about the product?
It makes it easy to work on a group of people in real time on graphics. Creating and customizing diagrams with Lucid is always easy and straightforward.
What do you dislike about the product?
The limitations on the free version are a bit extreme.
What problems is the product solving and how is that benefiting you?
Creating diagrams of models, pipelines, workflows, etc. to add to presentations and research papers
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