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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,709 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Elizabeth S.

Enhanced Collaboration and Workflow at its Level Best for 24/7 with Lucid Visual Collaboration Suite

  • November 02, 2025
  • Review provided by G2

What do you like best about the product?
I like the fact that Lucid Visual Collaboration Suite combines two different platforms which help enhance visual collaboration and accelerate workflow. Lucidchart helps create flowcharts that identify areas of attention in my organization.
What do you dislike about the product?
I mainly use Lucidchart and I seldom encounter bugs on my user-end.
What problems is the product solving and how is that benefiting you?
Time saving is the main benefit that I gain with Lucid Visual Collaboration Suite since it infuses AI features to handle over 65% of manual diagramming and PM tasks.


    Tyler B.

Best Used When Making Outlines

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
Charts are professional and well designed.
What do you dislike about the product?
Having to sign up for a membership when out of free shapes.
What problems is the product solving and how is that benefiting you?
None software worked perfectly.


    Chandan V.

A Smart Way to Visualize and Collaborate

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
Lucid makes complex ideas easy to visualize and collaborate on in real time
What do you dislike about the product?
Some advanced features can feel hidden behind too many menus
What problems is the product solving and how is that benefiting you?
Lucid helps our team align on ideas faster by turning discussions into clear visual workflows


    Andre G.

IT Support Specialist

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
I'm one of the SME's .. the primary SME for Lucid at 6sense and i'm a huge advocate for it. We started off using Powerpoint as with the rest of the world and lucid is just way easier to use on a day to day and to understand, I've also even encouraged and assisted my teammates to use Lucid for our whiteboarding and team meetings.

Lucid is also great for our new hire documentation. Handling the onboarding process can be tedious so allowing me create and store this information somewhere that is accessible to everyone (not just 6sense employees) has been a huge benefit for our onboarding process.

We also have Lucid integrated with a few other tools - AWS, Microsoft Suite, Slack and a few more. These integrations are frequently used by myself and our users everyday.

Another great thing (aside from the Suite itself) is our rep Allison. She's been a HUGE help with everything we need - from hosting office hours to inform users of the new features and how Lucid can benefit them, to assisting me with figuring out how to resolve technical issues, down to even our license clean up.

Overall, Lucid Suite is a great tool for whiteboarding, documenting, brainstorming, and has all the tools needed to create visuals that I feel no app can compare to.
What do you dislike about the product?
The only thing I can say I dislike about Lucid is the way the the text is hyperlinked. Sometimes I just want the ability to have a text says "click here" and then link to it, rather than having to use the that tab feature that creates a tab or writing out the whole link.This seems only to occur when the link is in a text box.

Outside of that, I don't have much dislikes. Maybe integrations with a couple more apps would be great (Zoom integration, etc.)
What problems is the product solving and how is that benefiting you?
As I mentioned on the first page - primarily onboarding. We need visuals and documentation to assist our new hires. I feel being able to visually see things is much easier to follow than just reading text so our Orientation presentation and even our pre-onboarding documentation is created and hosted in Lucid. This gives the user the ability to see and follow along much easier than reading a plain old email or trying to sift through a Powerpoint Presentation.

Lucid also helps me in my personal life with getting my ideas out of my head and putting them somewhere where I can figure out how to organize it and what to do next. I basically use my 1on1 doc as a psuedo-scrum board and I love it. This helps me stay organized and on top of things.

Lucid is also solving the whiteboarding issue for our team meetings so we can also brainstorm and assist each other with issues.


    William N.

Excellent Alignment Tools and Connectors for Any Diagram, Just Watch for Block Shifting

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
I like the connectors where I can work with floating or anchored connection when linking shapes. Aligning my elements is super easy because of the wonderful grid system that lets me place components perfectly aligned side-by-side or under each other when creating my diagrams.
What do you dislike about the product?
There is no part that I didn’t like about this tool but I have to be careful to have not to delete a block since the other blocks might shift.
What problems is the product solving and how is that benefiting you?
Greatly helps translate electrical schematic into a physical board layout. It’s also great for drawing flowcharts to facilitate the descriptions of power travel through the board.


    Brian T.

Pretty reliable diagramming tool that won the competition for smart diagrams

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Easy to customize colors and styles, very good in snapping, and connections between squares are very effective. It has a great number of shapes and tools to help me create the flowcharts I need in a matter of minutes.
What do you dislike about the product?
I would like to see the list of supported Cloud Storage Services expanded to couple more.
What problems is the product solving and how is that benefiting you?
I use it to create flowcharts for my organization that describe different processes for training purposes. This has allowed me to plan specific training modules for each forklift type including practical assessments.


    Thomas S.

Flawless Flowchart Editing with Intuitive Connector Lines

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
When I move one block in the flow chart, the connector lines move too, it makes editing so much easier.
What do you dislike about the product?
I think it is already a pretty good tool because diagrams and flowcharts can be created in no time with the easy to use UI.
What problems is the product solving and how is that benefiting you?
Translating musical data into various formats for analysis through diagrams that represent musical elements like pitch, rhythm, and harmony.


    Darcy S.

Seamless Visual Collaboration and Process Automation with Lucid Visual Collaboration Suite for 24/7

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
This is my fifth year since I started using Lucid Visual Collaboration Suite from my previous organization. How I am able to visually collaborate with my colleagues from other branches is one of the things that I like. Automating process visualization is another great thing about LVCS that help identify areas that need improvements through visual representations.
What do you dislike about the product?
Lucid Visual Collaboration Suite accomplish all my needs such as product roadmapping, remote collaboration and business process mapping without facing any challenges.
What problems is the product solving and how is that benefiting you?
Project management through Lucid Visual Collaboration Suite ensures that projects are completed on time by assigning tasks, visualizing workflows and tracking progress automatically.


    Denis K.

Comprehensive Diagram Tool with Extensive Icon Packs to Sequence Diagrams

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
A great tool that covers most of my diagram creation needs with a large number of graphical icons, images and shapes.
What do you dislike about the product?
I have nothing to dislike since it has many different icons packs and let’s me create a magnitude of different charts/flows.
What problems is the product solving and how is that benefiting you?
This tool helps me visualize the entire production sequence with flowcharts allowing me to pinpoint inefficient steps in the manufacturing process.


    Sruthi G.

developer using lucid

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
As someone who works in business systems, I really value how Lucid enables teams to visualize processes, data flows, and system interactions in a way that’s easy to understand and collaborate on. The real-time editing and commenting features make cross-functional collaboration seamless, especially when working with both technical and non-technical stakeholders. I also appreciate the integrations with key tools like Jira, Confluence, and Slack, which help maintain alignment and keep documentation current. Overall, Lucid makes it much easier to drive efficiency and shared understanding across teams.
What do you dislike about the product?
There are many features, templates, and diagramming options, so without a bit of guidance, the interface can seem complex. In team environments, this sometimes means extra time spent onboarding or ensuring everyone understands how to use the tool consistently.

That said, once the initial learning curve is passed, the flexibility becomes a major advantage. Clear documentation and template use usually address this quickly.
What problems is the product solving and how is that benefiting you?
easy to create dependency diagrams and erd diagrams