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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,679 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Allison C.

LucidChart helps clients to more easily understand

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
I like that Lucidchart allows me to share diagrams between multiple users at my organization so they can all update the same document. It makes it easy for clients to visually see their current process and what it would look like after our product implementation.
What do you dislike about the product?
It can be hard to get all of the flowchart shapes aligned correctly and the spacing all the same at times. Additionally, it would be nice if there were some more shape options.
What problems is the product solving and how is that benefiting you?
When we are meeting with a potential client and trying to sell our product to the client, we use Lucidchart to mock up their current workflow and diagram what the workflow would look like after they implement our product. We review the diagram with the client and make updates as we discuss additional complexities.


    Computer Software

Easy to use for ER diagram

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
I like the diffferent templates available to match any need
What do you dislike about the product?
The instructions on some of the templates are hard to figure out
What problems is the product solving and how is that benefiting you?
It is a good solution to create ER Diagrams


    abdul k.

Overall, I like lucid and it is good tool

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
a good starting template, like templates
What do you dislike about the product?
limited on features comments/texts options
What problems is the product solving and how is that benefiting you?
reusing existing templates and sharing/collaborating with the team.


    Alexey G.

Robust tool for scheme-buildup, ideation and process visualization

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
I like Lucidchard for the variety of options and elements it offers: like block elements, dropdown menus, color schemes and templates. Also, I like available scheme templates thay can be easily transferred to something that we need at the moment. Very handy are lines that connect the elements: Lucidchart offers connection points and can help you make things to look symmetrical, which is also important in many instances.
What do you dislike about the product?
The limitations on the # of editable tabs (we use Education/University version), and limitations on the layout: sometimes we need to change the size of a working zone, and this affects al the elements of the diagram. Also, I could name poor integration with external graphics: sometimes importing the figs is not possible.
What problems is the product solving and how is that benefiting you?
We needed a tool to build the process workflow diagrams, and Lucidchart was one of the most useful tools so far. It allows scheme buildup, modification and export - all at once. Plus, multiple people can collaborate, which is crucial in our case.


    Computer Software

Great tool for database design and creating workflows.

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and does all the basics you need. You can import SQL schemas and it's easy to share folders and charts, etc...

I haven't used many other tools like this, but seeing others work in things like Miro or Visio, I'm not sure it's unique. But it's what my employer has a subscription to, and I'm happy with it.
What do you dislike about the product?
Formatting can be a pain. When you import a schema all the boxes are crammed together, it would be nice if they defaulted to some sort of spacing between them because with large DBs it is labor intensive to make it coherent.

My biggest complaint is you can't add columns to an ERD element. I made an ERD for a proposed DB, then my boss requested adding the datatype to the table entities. Instead of just reformatting the elements to have a second column, I had to drag in all new table elements with the extra column and re-enter all the field information. You can easily add new rows to an element, so it would be nice if you could add a new column just as easily.
What problems is the product solving and how is that benefiting you?
It helps with centralized documentation for projects. We make a folder for a project and keep all our ERDs, wireframes, flowcharts, etc... there which makes knowledge transfer much easier.


    Quy G.

Good Experience

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
the convention, the feature, it provided me all i need.
What do you dislike about the product?
we need to improve the UI a bit, make it more convenient to the user
What problems is the product solving and how is that benefiting you?
help my team to easily work with each other on solutions.


    Alice H.

Good product, but hard to manage

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to create lucidcharts. I like more than Microsoft powerpoint because it is easier to share. I also like how the parts to create a diagram are easily accessible. It would be nice to have a quick access "suggested" bar, but overall the product is good.
What do you dislike about the product?
When you have a lot of Lucidcharts it can be hard to manage. I don't know if folders are a feature that could be implemented but some kind of grouping would be useful.
What problems is the product solving and how is that benefiting you?
It helps us understand the architecture and build the products after discussions with the team. It is making us more productive and increase our performance when it comes to completing tickets.


    Computer Software

Easy, Detailed, Collaboration and Planning

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
The sharing and collaboration features allow real-time collaboration on planning documents like UML diagrams. The zoom feature and different export options make our projects easily shareable with others.
What do you dislike about the product?
I'm not a paid user, so sometimes I have to make hard choices about which documents will stay editable, but all of my old projects are still viewable. I appreciate that the software is still fully functional without a paid account.
What problems is the product solving and how is that benefiting you?
Most of my projects require collaboration with other team members. Lucidchart allows for that in real-time with a high-level ability to make changes and adjustments as our ideas evolve.


    Financial Services

Lucidchart offers impressive flowcharts and diagrams

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
Easy to start flowcharts with a multitude of templates to get your presentation up and running in very little time. Awesome integration with IdP and a seamless end-user experience,
What do you dislike about the product?
It lacks a free "viewer" license which would be extremely beneficial. It also lacks advanced tools lije 3d objects and there's a steep learning curve as the UX can be a bit cluttered,
What problems is the product solving and how is that benefiting you?
Easy visuals to augment my presentation slides


    Amanda M.

Great tool with a smooth user experience

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
Easy to learn
Lots of pre-existing templates to choose from
Integrates well with many apps
Can create and update diagrams during meetings
What do you dislike about the product?
Online login only
No desktop app
Doesn't always export to Visio well
What problems is the product solving and how is that benefiting you?
LucidChart has solved many problems for me personally and professionally. I enjoy being able to have a picture diagram to map out processes. This has been such an easy tool to use!