Lucid
Lucid SoftwareExternal reviews
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Simplicity and Efficiency in Visual Collaboration
What do you like best about the product?
I really appreciate the simplicity and ease of getting projects completed using Lucid Visual Collaboration Suite. It's straightforward and makes the setup process quite simple and explanatory, without any difficulties, right from the start. The space elaboration and available space calculation features are incredibly beneficial, making it easier to know the exact available space for each item in my projects. I find all the inventory tools and setup tools quite useful as well. The platform allows me to complete my projects in a very simple, easy, and great way, which is why I would probably consider purchasing it again. I also haven’t encountered any issues so far, indicating a robust user experience. Ultimately, I am so satisfied with the software that I would rate it a 10 out of 10 in terms of likelihood to recommend it to others.
What do you dislike about the product?
So far i havent disliked anythinh, looks pretty good
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to easily elaborate and calculate available space for items, simplifying project completion in a straightforward, effective manner with inventory and setup tools.
Lucid Visual Collaboration Suite
What do you like best about the product?
As a client services and operations manager working across strategy, design, and live event production, I rely heavily on tools that help teams visualize complexity and move from ideas to execution quickly. The Lucid Visual Collaboration Suite—spanning Lucidchart, Lucidspark, and Lucidscale—has become one of our most indispensable platforms for cross-functional work.
What I Like Most
Unified Collaboration Across Functions: Lucid allows our creative, operations, and tech teams to work in one visual environment. We can start with brainstorming in Lucidspark, move into structured process mapping in Lucidchart, and layer in architecture views via Lucidscale—all without leaving the ecosystem.
Real-Time Co-Editing: Stakeholders can edit, comment, and present simultaneously. It’s like Google Docs for diagrams, but far more powerful. This feature alone has reduced back-and-forth time by nearly half on complex event workflows.
Integration Strength: Works seamlessly with Slack, Google Workspace, and Asana. When linked with our BI LIVE project dashboards, it eliminates version control issues and improves transparency.
Data-Linked Visuals: The ability to connect diagrams to live data (especially from Google Sheets or Salesforce) has helped us visualize client deliverables dynamically and ensure accuracy in project roadmaps.
Presentation-Ready Output: Lucid diagrams and boards are polished enough for executive decks and sponsor recaps—no extra design work needed.
What I Like Most
Unified Collaboration Across Functions: Lucid allows our creative, operations, and tech teams to work in one visual environment. We can start with brainstorming in Lucidspark, move into structured process mapping in Lucidchart, and layer in architecture views via Lucidscale—all without leaving the ecosystem.
Real-Time Co-Editing: Stakeholders can edit, comment, and present simultaneously. It’s like Google Docs for diagrams, but far more powerful. This feature alone has reduced back-and-forth time by nearly half on complex event workflows.
Integration Strength: Works seamlessly with Slack, Google Workspace, and Asana. When linked with our BI LIVE project dashboards, it eliminates version control issues and improves transparency.
Data-Linked Visuals: The ability to connect diagrams to live data (especially from Google Sheets or Salesforce) has helped us visualize client deliverables dynamically and ensure accuracy in project roadmaps.
Presentation-Ready Output: Lucid diagrams and boards are polished enough for executive decks and sponsor recaps—no extra design work needed.
What do you dislike about the product?
Performance with Large Boards: Very detailed diagrams or multi-layered canvases can lag slightly when many collaborators join at once.
Advanced Permissions: Would love to see more granular control for viewer/commenter roles on enterprise accounts.
AI Features Still Emerging: Lucid’s AI assistant is promising, but it’s not yet as context-aware as tools like Miro Assist. Still, Lucid’s roadmap looks strong.
Advanced Permissions: Would love to see more granular control for viewer/commenter roles on enterprise accounts.
AI Features Still Emerging: Lucid’s AI assistant is promising, but it’s not yet as context-aware as tools like Miro Assist. Still, Lucid’s roadmap looks strong.
What problems is the product solving and how is that benefiting you?
Lucid has become our visual backbone for operational planning—from event production workflows and client service blueprints to internal process documentation.
We estimate a 30–40% reduction in time spent aligning cross-departmental stakeholders.
We estimate a 30–40% reduction in time spent aligning cross-departmental stakeholders.
Forward-Thinking Features and Exceptional Value for Admins
What do you like best about the product?
As an admin i love the forward thinking of the Lucid team and how they are generous with features and make it very easy for us to do our job
What do you dislike about the product?
I dont have any issues with the product. I am a big advocate for it and believe it brings great value to our org
What problems is the product solving and how is that benefiting you?
Charting mostly. Trying to incorporate whiteboarding more since the suite came in.
Effortless Org Chart Creation with Lucid – Fast, Feature-Rich, and User-Friendly
What do you like best about the product?
I tried a lot of different platforms to build our non-profits organizational chart, and Lucid's was the only program that had the features I needed and that was easy to use. It took me a fraction of the time to sign up, set up, and to use their tool compared to other platforms. I was done with my chart in a matter of minutes.
What do you dislike about the product?
I haven't used it enough to find anything I dislike.
What problems is the product solving and how is that benefiting you?
Our small nonprofit had struggled for years to create a visual representation of our organization that was easy to edit as we evolved. We tried a couple of other programs to build out an organizational chart that made sense, but everything else was too hard to use and too hard to edit. Lucid was fast, easy, efficient, and it solved our problem by having easy-to-use features and very intuitive org chart building tools.
Extremely handy with great toolbars and good block alignments to achieve flowcharts quickly
What do you like best about the product?
I quickly choose a shape, choose colors, add connecting lines and text and that is it. It is very user-friendly to do all kinds of diagrams. Still the best part is the grid that allows for my flowchart creations to be symmetric and neat.
What do you dislike about the product?
It’s very easy to use with a very simple interface to make all types of diagrams. I have never had any problem using the software.
What problems is the product solving and how is that benefiting you?
I’ve used it to create quick diagrams which needed to go into reports or presentations outlining the sequence of learning activities and illustrating where skill gaps exist.
Easy to Use with Impressive Functionality
What do you like best about the product?
Ease of use & extensive functionality of the application
What do you dislike about the product?
too many clicks the application to go to specific options
What problems is the product solving and how is that benefiting you?
Collaboration & visual representation of the ideas across parties which helps to align multiple stakeholders.
Intuitive Side Menu and Fast Canvas Make Diagramming so Smooth
What do you like best about the product?
A very straightforward side menu that provides all the necessary elements to compose diagrams and the canvas is a nice feature as well that helps me duplicate shapes and objects in a flash.
What do you dislike about the product?
It has so many options and ways of making diagrams that I do not see any inconvenience, it is so great for diagramming.
What problems is the product solving and how is that benefiting you?
Great for illustrating workflows, IT infrastructure, and server architecture. The diagrams are very good for displaying placement of devices including routers, switches, firewalls, and their interconnections.
Best to get creative diagrams output very accurately
What do you like best about the product?
With Lucid everything comes easier, the diagram creation is fast, the formation of desired shapes and charts is very user-friendly, and the options to change colors also made me prefer Lucid over other tools.
What do you dislike about the product?
I have not come across any feature that I dislike even though you need to very accurate when you are selecting multiple text boxes or highlighting items.
What problems is the product solving and how is that benefiting you?
Now creating diagrams with Lucid has made it quicker to create a visual summary of a published article’s key findings and map out the logical structure of the content.
Excellent for higher quality flowcharts with easy to reorder icons
What do you like best about the product?
I find the platform to work wonderfully in order to create very custom flow charts with all the icons required available, very effective snapping, and the ability to adjust line styles and thickness to achieve quality diagrams.
What do you dislike about the product?
There is nothing this platform falls short of, I haven’t used other similar tools since I’m stuck with this for reliability and simplicity.
What problems is the product solving and how is that benefiting you?
I am able to usually make great diagrams and flow charts to explain project processes and visualize how our community support services interact, overlap, and combine.
Enhanced Collaboration and Workflow at its Level Best for 24/7 with Lucid Visual Collaboration Suite
What do you like best about the product?
I like the fact that Lucid Visual Collaboration Suite combines two different platforms which help enhance visual collaboration and accelerate workflow. Lucidchart helps create flowcharts that identify areas of attention in my organization.
What do you dislike about the product?
I mainly use Lucidchart and I seldom encounter bugs on my user-end.
What problems is the product solving and how is that benefiting you?
Time saving is the main benefit that I gain with Lucid Visual Collaboration Suite since it infuses AI features to handle over 65% of manual diagramming and PM tasks.
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