Lucid
Lucid SoftwareExternal reviews
7,705 reviews
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Excellent Collaboration & Visualization, But Can Lag with Complex Diagrams
What do you like best about the product?
I appreciate how the Lucid Visual Collaboration Suite enables our team to move from ideation to structured diagrams within one unified space. The combination of free-form brainstorming (via the whiteboard tool) and structured diagramming helps our cross-functional team align on ideas much more effectively. In particular, the drag-and-drop interface, large template library and real-time collaboration features make quickly visualizing workflows, cloud architecture or process maps a lot simpler. I
What do you dislike about the product?
One downside is that when diagrams become very large or complex, performance can lag and navigating within the project gets a bit clunky. Also, while the feature set is impressive, there is a bit of a learning curve — new users can feel overwhelmed by the number of options and templates. For example
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps our team streamline complex processes and visualize ideas more clearly. We use it to map out workflows, customer journeys, and technical diagrams that make communication between departments more efficient. It’s particularly helpful in remote collaboration, as multiple stakeholders can edit and comment in real-time. This has reduced miscommunication and saved time in project planning and documentation.
Eye-Opening Features, But Lucidchart vs Lucidspart Confusion
What do you like best about the product?
As an avid user of Lucidchart only, it was really eyeopening what other products I could use in my day-to-day. They also provided a lot of information into what kind of use cases these would be applied for.
What do you dislike about the product?
There seemed to be a common misconception that Lucidchart and Lucidspart were different environments altogether, so being able to use different features depending on which we were using was unclear.
What problems is the product solving and how is that benefiting you?
Misalignment from stakeholders thinking they understand thing the same way when they don't.
Great Diagramming and Google Suite Integration, But Needs More Pricing Options
What do you like best about the product?
I like the diagramming functionality and the Google Suite integration.
What do you dislike about the product?
Price is always relevant for any product. Creating more pricing options could be helpful.
What problems is the product solving and how is that benefiting you?
Keeping projects on track while allowing for further collaboration about potential new features or enhancements.
Super user friendly, even for non graphic folks
What do you like best about the product?
How user friendly and intuitive it is for peoples whos job is not in design and such documents
What do you dislike about the product?
Should have more native shapes/icons available.
What problems is the product solving and how is that benefiting you?
allows me to make professional looking graphs and visuals
Great Interoperability, But Container Confusion Needs Improvement
What do you like best about the product?
Interoperability with other diagram tools is a strong point. I appreciate being able to import a Miro board simply by using the clipboard, even though some formatting was lost in the process. Overall, this feature is helpful for those transitioning from Miro or who need to work with both platforms. Importing Mermaid diagrams is also straightforward, which I find convenient. However, it would be much more efficient if there were an option to convert Mermaid diagrams into Lucid format, as this would give me greater flexibility to move and style objects as I wish.
I liked the introduction the newly added feature of AI. Exporting to different formats also is a sensible feature.
I liked the introduction the newly added feature of AI. Exporting to different formats also is a sensible feature.
What do you dislike about the product?
There were several occasions when I found myself confused by the different containers—some have titles at the top, while others just contain text inside. It would also be fantastic if it were possible to import all the styling and images when copying from a Miro board.
What problems is the product solving and how is that benefiting you?
Easy representation of my Solution diagrams
A must have to make ideas come into life!
What do you like best about the product?
The platform's flexibility supporting everything from flowcharts to advanced technical diagrams makes it a versatile tool for both brainstorming and formal documentation. For me, it is not just about visualization, it is about enabling structured thinking and fostering innovation through better communication. i appreciate the ability to turn complexities into clear structured visual representations that everyone can understand.
What do you dislike about the product?
excellent experience so far, nothing stands out as a dislike.
What problems is the product solving and how is that benefiting you?
I often deal with intricate workflows, system architectures and abstract concepts that are hard to convey through text or static documents. Lucid addresses this by providing an intuitive, visual first platform where ideas can be mapped, refined and shared in real time. Ultimately, lucid doesn't just help visualize ideas, it helps me think better together, which translates into faster innovation and more impactful outcomes.
Lucid Makes Virtual Collaboration and Sprint Retrospectives a Breeze
What do you like best about the product?
I appreciate how Lucid enables our team to collaborate virtually. One feature I particularly enjoy is the voting tool, which has proven to be very useful during our sprint retrospective meetings.
What do you dislike about the product?
There's nothing I dislike about Lucid currently.
What problems is the product solving and how is that benefiting you?
The main challenge that Lucid addresses for our team is enabling collaborative whiteboarding in a virtual environment.
Inspires Creativity and Idea Generation
What do you like best about the product?
Creating more ideas for a user friendly application
What do you dislike about the product?
Fulfilled my requirements for the new project in order to meet the customer’s needs.
What problems is the product solving and how is that benefiting you?
Fulfilled my requirements for the new project in order to meet the customer’s needs.
Excellent for collaboration with easy controls
What do you like best about the product?
The variety of shapes and flowchart symbols make creating any flowcharts or data flow diagrams simple and quick. The UI is also very intuitive and easy to learn, with a very useful follow feature to check what others are contributing.
What do you dislike about the product?
Under stress, it can struggle slightly with many collaborators, but under 25 users it is perfectly fine.
What problems is the product solving and how is that benefiting you?
There are no other, even partially free, options for a large number of users to collaborate simultaneously on large mindmaps or diagrams without significant lag or unintuitive UI.
Effortless Collaboration on User Journeys and Workflows
What do you like best about the product?
We can collaboratively work on user journeys, and work flows with exceptional ease.
What do you dislike about the product?
As of now according to my skills and understanding on the suite, I am pretty much fine with its experience.
What problems is the product solving and how is that benefiting you?
It's solving the complex product spec maintenance with ease Collab and it's comfortable to use for even beginners.
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