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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,705 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Beth H.

Easy Org Chart Creation, But Tools Could Be More Intuitive

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I needed to create an org chart for work. I wanted a platform where i could upload the info from a spreadsheet. Lucid made it easy.
What do you dislike about the product?
It look me a little time playing around to understand the different features for modifying my project. I felt the tools could have been more intuitive.
What problems is the product solving and how is that benefiting you?
I needed to create a working org chart for work and Lucid was just what I was looking for.


    Ivana S.

Lucid: Unmatched Remote Team Visual Collaboration tool with two Separate Android Apps

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I like that Lucid Visual Collaboration Suite (Lucidchart) has a clean and intuitive user interface that needs one not to even pertain design skills to create org charts and flowcharts.
The real-time editing and commenting feature available in this tool enhance collaboration among teams regardless of the location.
What do you dislike about the product?
It is too unfortunate that the vendor has not yet incorporated a built-in conversation AI feature (Just Ask Lucid) to automate workflows through conversations - this isn’t a big issue though since I have integrated it with ChatGPT.
What problems is the product solving and how is that benefiting you?
Brainstorming and ideation through Lucidspark enables me and my colleagues to collaboratively work on the same document and project in one place.


    Deepak L.

The Most Comprehensive Visual Collaboration Tool for Every Business User

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite offers extensive template library with tons of visual collaboration features which improve productivity.
The availability of both Lucidspark and Lucidchart different iOS applications is another thing that I highly rank.
What do you dislike about the product?
However, using the individual tier wasn’t the best moment for me before upgrading to Team since I couldn’t use the mobile apps.
What problems is the product solving and how is that benefiting you?
Lucidspark allows us (teams) to collaborate on the sane documents and projects simultaneously which improve business performance leading to high ROI.


    Faiza M.

User-Friendly with Powerful Workflow Capabilities

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I find the Lucid Visual Collaboration Suite extremely helpful as a tool for easily demonstrating and architecting workflows. It offers a clear and user-friendly interface, which allows me to effortlessly create flowcharts and diagrams. The ease of use is a significant advantage, as I did not encounter any difficulties during the setup process. Additionally, the software's predefined shapes are particularly outstanding, making diagram creation straightforward and efficient. The ability to implement and visualize my ideas, particularly in defining pipelines, is another aspect I appreciate. The solution provides a clear architecture, allowing me to organize and divide my work effectively, which is crucial for my workflow preparation and collaboration efforts.
What do you dislike about the product?
I think AI features are likely missing, so we can use that.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create diagrams and workflows, simplifying architectural visualization and workflow creation, which aids in work preparation and collaboration.


    Alexandru P.

Intuitive and Comprehensive for Diagram Creation

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I have been using the Lucid Visual Collaboration Suite primarily for software development over the past three years, and I appreciate its intuitive and comprehensive interface, which stands out compared to other similar services I've tried. Its ease of use allows me to create diagrams almost as quickly, or sometimes more quickly, than drawing them by hand, while still maintaining the ease and flexibility that hand drawing provides. Furthermore, the way I can create and edit charts and graphs seamlessly, without breaking the overall design, is notably useful. The product was recommended to me by teachers and peers, affirming its reliability and effectiveness in professional settings.
What do you dislike about the product?
I found the experience challenging when it came to locating the exact templates I needed and learning how to navigate the interface effectively. The setup wasn't difficult, but the initial process of figuring out where everything was could be improved. Additionally, the interface could be made slightly more intuitive or streamlined, making it easier to find things and describe where everything is positioned.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create diagrams like entity, UML, and use case diagrams, maintaining the ease of hand drawing, boosting my workflow efficiency. The intuitive interface supports seamless editing without disrupting my work.


    Accounting

User-Friendly and Collaborative, But Needs More Formatting Flexibility

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
1. The interface is very userfriendly which makes it easy to create flowcharts and process maps quickly.

2. I like the real-time collaboration feature - it’s very helpful for team discussions and brainstorming.

3. The drag-and-drop functionality and ready-to-use templates save a lot of time.

4. I appreciate how visually clear and professional the diagrams look after exporting.

5. The auto-alignment and connection tools make diagramming more organized and clean.
What do you dislike about the product?
1. Formatting options can feel a bit restrictive compared to other design tools.

2. It would be great if there were more automation or smart suggestions while building diagrams.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps in creating clear and structured flowcharts for various business processes such as Procure-to-Pay (P2P), Order-to-Cash (O2C), Payroll, and other GL-related activities. It simplifies the visualization of complex workflows, making it easier to understand, communicate, and improve processes across teams. The tool’s intuitive design and collaborative features save time and enhance clarity during process documentation and reviews.


    Food Production

A simple, easy to use flow chart software

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is very intuitive so it is easy to use without a lot of searching around. The pre-made shapes also make building a flow easy.
What do you dislike about the product?
If you could do a little more personalisation that would be better.
What problems is the product solving and how is that benefiting you?
It is not easy to find software that allows you to build a flowchart - this software provides this.


    Phoebe L.

Effortless Diagramming and Charting with Lucid, Best on Larger Screens Though

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I started using Lucid in 2022 as GAE in my current organization. Ever since it has been easy to create diagrams and charts that allows me to automatically visualize my organization. Currently, the availability of learning system builtin in LVCS is an added advantage.
What do you dislike about the product?
Charting and diagramming is better off in a big monitor or PC since it requires a lot of zooming in and out when using my iOS device.
What problems is the product solving and how is that benefiting you?
Managing projects has been at breeze with the help of Lucid Visual Collaboration Suite.
Mind mapping and creating org charts automatically through the AI now available in Lucidchart is another benefit.


    Deepjyoti B.

Streamline Communication with Lucid's Powerful Collaboration Tools

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate Lucid Visual Collaboration Suite for its powerful combination of visual clarity, real-time collaboration, and seamless integration. It simplifies complex projects and provides a unified visual platform which greatly aids in brainstorming, planning, and execution. The suite's ability to unify ideas and plans into a single source of truth makes managing complex projects and aligning remote or hybrid teams significantly easier. I find the AI-powered assistance, real-time collaboration, and integration with tools like Jira and DevOps particularly beneficial. The ease of use, powerful diagramming capabilities, collaborative features, and versatile templates stand out to me. I also value how it supports streamlined communication and alignment across departments, solving workflow disconnections by centralizing brainstorming, diagramming, and documentation on one platform. This feature allows everyone to visualize processes, systems, and ideas in real time, leading to faster decision-making and fewer misunderstandings. The real-time collaboration feature is incredibly efficient, with multiple team members able to edit and comment simultaneously, which enhances brainstorming and mapping sessions. Additionally, the suite's integration with Microsoft 365, Google Workspace, and project management tools like Asana and Jira makes it easy to share embedded diagrams and collaborate across multiple platforms without losing context. Finally, I would choose the Lucid Visual Collaboration Suite again as its template variety and enterprise-level scalability make it a long-term solution worth continuing.
What do you dislike about the product?
I dislike the lack of deeper integration with specialized engineering and design tools like AutoCAD or GIS software. This limitation restricts the use of Lucid Visual Collaboration Suite for technical project mapping and analysis. Additionally, I find the lack of improved offline access problematic, as it hampers my ability to work on diagrams and make changes when internet connectivity is limited.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to streamline communication and align across departments, solving workflow disconnects by merging brainstorming, diagramming, and documentation into one platform, leading to faster decision-making and reduced misunderstandings.


    Meena B.

Effortless Flowcharts and Templates in minutes

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
The suite is very user friendly. Mindset change is something that is very tough but Lucid chart lets you navigate through easily if you were a traditional user of word or any other microsoft product to create your flow diagrams. No more adjustments to create connections. Imagine lining up all process flow boxes and connectors in straight line. It used to be a nightmare but with Lucid I enjoyed creating those.
Apart from that the template library is also very amazing. Has every detail for the requirement.
What do you dislike about the product?
Sometimes it starts acting like a miro board and zoom in and zoom out become a pain. But other than that rest is all good
What problems is the product solving and how is that benefiting you?
I have used Lucid Chart both for Academia and work.
Created requirement mapping for very complex business processes and Lucid chart made it an amazing experience
From an Academia stand point I used Lucid chart to create methodologies and architecture diagrams and it was easy to copy paste on my research work - absolutely seamless and easy to use