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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,690 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Hospital & Health Care

Good for system design

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
Its flexibilty to move things and chart around
What do you dislike about the product?
Everytime you have to double click a box for some reason to edit which becomes tedious when we are doing tones of copy paste operations.
What problems is the product solving and how is that benefiting you?
It is helping us to parse the documents and determing the workflow of the processes across the org.


    Husain K.

Good easy of use and functionalities

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Ease of creation of technical architecure diagrams using shapes provided by cloud platforms like AWS, Azure. Sharing the diagrams with collegues for feedback is seemless.
What do you dislike about the product?
More templates and other symbols must be made avaialble for users to choose from, for use cases that people generally work on. At times, I have an image of a diagram close to my requirements, but building that from scratch is time consuming. Also very few symbols or icons are available for UI/UX related use cases.
What problems is the product solving and how is that benefiting you?
It makes it easy for me to create technical design or architecture diagrams. Sharing with collegues for feedback and incorporating certain changes is seemless with Lucid Visual Suite.


    Fareez J.

Diagramming As-Is and Future state

  • August 01, 2023
  • Review provided by G2

What do you like best about the product?
There is a good mixture of shapes templates and flowcharts available for the purpose of creating the different representational flowcharts.
What do you dislike about the product?
The ability to easily move a group of shapes at the same time,
The shapes do not auto size the text when there is an activity icon added
What problems is the product solving and how is that benefiting you?
Presenting process flows in easy to understand formats for business users & execs


    Health, Wellness and Fitness

Great Tool for Process Definition

  • July 17, 2023
  • Review provided by G2

What do you like best about the product?
I like how easy it was to build templated process diagrams to describe complex subjects.
What do you dislike about the product?
It is unclear to me why lucid chart was broken off from lucid spark.
What problems is the product solving and how is that benefiting you?
Lucid chart allowed my team to easily create a visual representations of complex processes.


    Education Management

Buggy, but gets the job done

  • July 17, 2023
  • Review provided by G2

What do you like best about the product?
It works within my work ecosystem so it's easy to share files with colleagues

There are templates to reference when needed

Learning the software was easy and intuitive

There is a mobile app,
What do you dislike about the product?
Connecting arrows to shapes when making a diagram is overly complicated, the software will form complicated lines when shapes are slightly misaligned

The dashboard is hard to visually organize, I wish the thumbnail and title displayed the file owner. The users label on the list view is not always helpful

Experienced a bug where colleagues loosing access to a file even though they are added

the mobile app does not work as expected on mobile. Cannot edit text on shapes, making post-its only works when you batch create.
What problems is the product solving and how is that benefiting you?
Whiteboard space that all users can access. I prefer figJam but not all my colleagues have acess to it.This tool is not solving a unique biz problem to me, we are used to collabroating on digital whiteboard tools, this is just the corporate sanctioned one.


    Computer Software

Good collaborative tool but definitely has some issues

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Lucid spark is very similar to lucid chard, so it is easy to bounce between the two. On top of that, it is very easy for multiple people to be working on the same file. The integrations with Jira and other platforms are also very nice however they don't always work.
What do you dislike about the product?
As I hinted at in what I like about lucid spark, the integrations with platforms like Jira don't always work. I still can't get a pre-existing Jira ticket to be linked to my lucid spark. The two other issues I have with lucid spark is it is very slow. Any time I leave it open, I can see a visible decrease in performance from my other Chrome tabs. Lastly, I'm not sure why Lucid has spark and chart; there seems to be a lot of overlap between the two applications that can be combined into one.
What problems is the product solving and how is that benefiting you?
Lucid Spark makes software development planning easier by allowing for a virtual whiteboard space and integrations with tools we use, such as Jira. The integrations are what my team is most impressed with coming from Mirro.


    Health, Wellness and Fitness

Great ida, but functionality is not super convincing

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
I love that I found an app I can map my thoughts out on. Love the decision tree template.
What do you dislike about the product?
It's auto alignment is super funky, the export is low resolutions, and the arms snap into funky positions that I don't intend to put them into.
What problems is the product solving and how is that benefiting you?
Communicating complex information easily to my team through a shareable graphic


    Alyssa B.

Great for Collaboration

  • July 10, 2023
  • Review provided by G2

What do you like best about the product?
I love how easy it makes it for the whole team to to collaborate on new processes and systems! The best tool I've used so far and it's very user friendly for others to get on board
What do you dislike about the product?
I haven't really found many downsides to using this - I have very specific uses for it. Some of my team prefers everything printed - so maybe the print feature could be a little easier to use with such larger size documents.
What problems is the product solving and how is that benefiting you?
It saves us so much time because it's so much easier and more capable at what it does than putting together PowerPoints, which is what my teams used to do.


    Ravi G.

Collaborate with your guests unconditionally

  • July 10, 2023
  • Review provided by G2

What do you like best about the product?
I like that Lucid allows guests to collaborate without having to create an account. This makes using Lucidspark stress-free with new collaborators and audiences.
What do you dislike about the product?
Lucid does not have good tools to create and display tabular content. The new timeline and organize feature are very poorly designed.
What problems is the product solving and how is that benefiting you?
It provides an infinite canvas to put all your thoughts together and in one place. Easy to build new flow charts, and diagrams, engage people in meetings, and do brainstorming exercises.


    Automotive

Overall good, a few minor nitpicks.

  • July 08, 2023
  • Review provided by G2

What do you like best about the product?
The more general whiteboarding vs Lucid chart is nice, it makes it feel a lot more open ended and like a true brainstorming session
What do you dislike about the product?
Not being able to have tabs is a bit inconvenient for how I think/work
What problems is the product solving and how is that benefiting you?
It serves as a good collaborative space. Especially when there are multiple teams that are trying to be heard, having everyone able to input onto the same space at once is very useful.