Lucid
Lucid SoftwareExternal reviews
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Seamless Diagram Creation and Team Collaboration with Lucidchart!
What do you like best about the product?
Lucidchart is easy to use especially for creating diagrams like Mermaid.It’s highly collaborative, making it simple to share with team members for joint design work.I also like how it offers great add-ons, including Azure,Google and AWS icons,making it easy to visually represent the technologies and components used in our services.
What do you dislike about the product?
I have not experienced any flaws while using it!
What problems is the product solving and how is that benefiting you?
It enables different types of diagrams.
Lucid Charts Has Great AI Tools That Can Help Speed Up Your Project
What do you like best about the product?
What I like best about Lucid Visual Collaboration Suite is the AI generative features.
What do you dislike about the product?
On Laptop browser it is a bit laggy once there are several boxes and dragging them around feels really clunky
What problems is the product solving and how is that benefiting you?
Our business problem is managing client processes from ordering to sending packages.
I recommend Lucid Visual Collaboration Suite 99%. It's A Brilliant Tool.
What do you like best about the product?
The platform provides rich, useful and engaging visualization assets that make it super easy for me to find just the right look. Lucid Visual Collaboration Suite keeps my team and I on the same page and helps to visualize complex ideas in a simple manner. It also helps us to individually and collectively map out complex concepts and campaign ideas that need to be understood more immediately in order for us to get buy-in early.
What do you dislike about the product?
Layering of various objects can be a bit challenging with a lot of objects in play.
What problems is the product solving and how is that benefiting you?
It's a great way to get ideas down on a page quickly and then organize those ideas into proper documentation demonstrating what was discussed. The arrows on workflow diagrams are easy to align, and i like that you can export as a PNG to insert into Word documents.
I Love Lucid Visual Collaboration Suite so much.
What do you like best about the product?
We use Lucid Visual Collaboration Suite as a collaboration tool and it's great for enabling our teams to work together to understand complex problems remotely on a shared board. I like how it makes use of drag and drop flowcharting approach which has made the process of creating process maps a lot easier, faster and effective.
What do you dislike about the product?
In my experience, i haven't yet experienced any challenges while using Lucid Visual Collaboration Suite so there's nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
We use Lucid Visual Collaboration Suite as our source to ensure we are on time and tracking towards completion. It makes collaboration when process mapping a lot effective.
Effortless Visual Planning and Easy Collaboration
What do you like best about the product?
It makes visual project planning and documentation easy to compose and arrange, as well as share and collaborate on.
What do you dislike about the product?
There are a limited number of shapes and templates available. Common templates can be useful, but more detailed ones could be helpful for other applications.
What problems is the product solving and how is that benefiting you?
It makes it easy to make wireframes of analytical dashbaords for quick drafts and review.
Effortless Visual Collaboration Despite Minor Navigation Issues
What do you like best about the product?
I find the Lucid Visual Collaboration Suite incredibly beneficial for virtual teamwork, particularly in a remote working environment where sharing visual ideas is essential. I love how easy it is to modify visuals, add comments, export, and share documents, which significantly enhances collaborative efficiency. The Quick Tool option stands out for its utility in quickly accessing commonly used features, serving as a useful starting point for exploring tools I may not be familiar with. Also, the initial setup of the Lucid Visual Collaboration Suite was extremely straightforward, as I only needed to use the enterprise account login provided by my company, allowing me to begin using the product immediately.
What do you dislike about the product?
I find it sometimes hard to navigate around a page. On occasion when I am trying to move around the page, I accidentally select something in my visual and it moves instead. In addition, when I am screen-sharing, the text on the page can be hard to read, it seems like I am either too zoomed in to see the full visual, or I have to zoom too far out and the text cannot be read. I don't currently use the Lucid Visual Collaboration Suite with any other tools, but I would like to integrate it with Jira.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to facilitate remote team collaboration, offering a virtual space for visual idea sharing and brainstorming, solving the problem of lacking physical collaboration spaces.
Awesome team collaboration software!
What do you like best about the product?
Amazing tool to generate diagrams/flowcharts (Lucidchart) and share with the team. We also use it (Lucidspark) for running our team retrospectives.
What do you dislike about the product?
User experience on tablets could be improved. Would be awesome to see a seamless experience between something started on a desktop, and being iteratively worked on say an iPad
What problems is the product solving and how is that benefiting you?
Helps us visualize flows easily, generate diagrams effectively.
Empowering Collaboration and Creativity with Lucid
What do you like best about the product?
Lucid has become one of our most valuable tools for collaboration and visualization. It's not only easy to use but empowering for our users. The enablement resources and customer support are best-in-class; anytime we’ve needed guidance or wanted to learn something new, the Lucid team has been right there with clear, actionable help.
Lucid AI has been a particular game changer. It’s intuitive, practical, and truly cross-functional. Teams across the organization can leverage it without any heavy lift or steep learning curve. It helps remove the tedious parts of work, like formatting, brainstorming setup, or diagram generation, so people can focus on creative problem-solving.
We’ve also seen a big improvement in organization and sharing thanks to teams. They’ve drastically reduced orphaned documents and made collaboration smoother. Everyone can find what they need quickly, and sharing visuals or process maps across teams feels effortless. Additionally team templates ensure we are consistent and communicate effectively.
Lucid AI has been a particular game changer. It’s intuitive, practical, and truly cross-functional. Teams across the organization can leverage it without any heavy lift or steep learning curve. It helps remove the tedious parts of work, like formatting, brainstorming setup, or diagram generation, so people can focus on creative problem-solving.
We’ve also seen a big improvement in organization and sharing thanks to teams. They’ve drastically reduced orphaned documents and made collaboration smoother. Everyone can find what they need quickly, and sharing visuals or process maps across teams feels effortless. Additionally team templates ensure we are consistent and communicate effectively.
What do you dislike about the product?
While the majority of our teams find Lucid to be a great fit we did encounter challenges using Lucid Spark for large scale, global planning sessions. Specifically, our boards that included a very high volume of integrated Jira cards occasionally experienced lag and performance issues.
Though what really stood out was how the Lucid team handled the situation. Their support and engineering teams worked closely with us to troubleshoot extensively, exploring multiple solutions to improve performance. When it became clear that Spark couldn’t fully accommodate our unique scale and complexity needs, they guided us through a thoughtful transition to another product—ensuring continuity for our users and minimal disruption.
This experience actually reinforced our trust in Lucid as a partner. Even when the product couldn’t meet our specific use case, the team’s dedication, transparency, and collaboration made a lasting impression.
Though what really stood out was how the Lucid team handled the situation. Their support and engineering teams worked closely with us to troubleshoot extensively, exploring multiple solutions to improve performance. When it became clear that Spark couldn’t fully accommodate our unique scale and complexity needs, they guided us through a thoughtful transition to another product—ensuring continuity for our users and minimal disruption.
This experience actually reinforced our trust in Lucid as a partner. Even when the product couldn’t meet our specific use case, the team’s dedication, transparency, and collaboration made a lasting impression.
What problems is the product solving and how is that benefiting you?
We use Lucid to bring clarity to big initiatives, map processes, and connect planning directly to our execution tools like Jira and Slack. This has reduced confusion, cut down on context switching, and helped teams see how their work fits into the bigger picture.
Lucid AI has been a huge value-add. It’s intuitive, easy to use, and genuinely useful across roles. It takes care of the tedious setup and structure work so teams can focus on thinking, not formatting.
The suite also solves for document sprawl and visibility challenges. Team folders make it easy to organize, share, and maintain living documents without worrying about orphaned or lost files.
Lucid AI has been a huge value-add. It’s intuitive, easy to use, and genuinely useful across roles. It takes care of the tedious setup and structure work so teams can focus on thinking, not formatting.
The suite also solves for document sprawl and visibility challenges. Team folders make it easy to organize, share, and maintain living documents without worrying about orphaned or lost files.
Seamless Infrastructure Diagram Modeling and Visual Collaboration Suite at Par with Lucid
What do you like best about the product?
I started Lucid Visual Collaboration Suite in 2020 as a Design Engineer in my current organization. Ever since it has been easy and rapid to create detailed and complex models of infrastructure. The new AI initiatives tools automates complex workflows such as diagramming and ideation.
What do you dislike about the product?
When I was a new user I was using the individual tier which wasn’t possible to use the iOS mobile applications with - I will never downgrade from the Team plan.
What problems is the product solving and how is that benefiting you?
As a Project Engineer, I am able to create project plans, create complex diagrams and collaborate visually with colleagues in one place with Lucid.
Ideal for mapping workflows and enhancing project coordination!
What do you like best about the product?
I like how Lucidchart is great for clearly visualizing complex processes making it easy to map out workflows and systems.It also supports project management by helping teams align on client timelines and deliverables.Also it’s useful for organizational design,allowing users to build and update org charts with ease.
What do you dislike about the product?
It helps with diagraming and project management!Nothing that i dislike towards it.
What problems is the product solving and how is that benefiting you?
Remote collaboration
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