Lucid
Lucid SoftwareExternal reviews
7,679 reviews
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Good but could be better
What do you like best about the product?
It's easy to use and it has most of the features we are looking for.
What do you dislike about the product?
As a Windows user at work, we frequently encounter difficulty with the zoom in/out functionality on our Windows laptops. An easier method to create keyboard shortcuts or clear instructions on how to effectively utilize this feature would greatly enhance our user experience.
What problems is the product solving and how is that benefiting you?
It streamlines my workflow by simplifying information management and enhancing team coordination, leading to improved efficiency and productivity.
Lucid Charts Review
What do you like best about the product?
The Lucid chart is easy to use and understand
What do you dislike about the product?
The chart has limitations in accesibility and portability to other software packages
What problems is the product solving and how is that benefiting you?
Creating complex flow charts and diagrams
Powerful diagraming software, but low on key features found free elsewhere
What do you like best about the product?
Lucid is great for providing a massive canvas for your design needs. It's helpful when trying to identify the relationship between different entities and detailing the flow of information.
What do you dislike about the product?
Unless you're prepared to pay for expensive licenses for each user, functionality is incredibly limited.
What problems is the product solving and how is that benefiting you?
With many different data systems, we have to understand the flow of data from one source of truth to many systems that update in real-time.
Mostly favorable.
What do you like best about the product?
The presentation and output are very good. When others see the output they are impressed. It is easy to get started.
What do you dislike about the product?
Some of the specifics on how to accomplish tasks are not possible to find. Customer service can't really help. You're on your own to figures stuff out that doesn't have info on already. It isn't easy to get the results you want.
What problems is the product solving and how is that benefiting you?
It is a far better tool than Microsofts offerings for org charts, process diagrams, and workflows.
New user that is impressed with the user-friendly interface!
What do you like best about the product?
It is simple and straight-forward. Very user-friendly.
What do you dislike about the product?
Sometimes the snapping to grid for the arrows is not easy to line up. Would love just a free-form option for arrows as well.
What problems is the product solving and how is that benefiting you?
Creative and abstract thinking, putting pen to paper for feedback.
Slightly overwhelming UI
What do you like best about the product?
I appreciate that there are a lot of capabilities above what most process mapping tools offer.
What do you dislike about the product?
It is not super intuitive to use and I wish there were subprocesses instead of having to do layers or another page.
What problems is the product solving and how is that benefiting you?
We can now easily share diagrams with non users unlike our previous platform.
Innovative
What do you like best about the product?
I appreciate the customization tools included
What do you dislike about the product?
not as pretty as I would like. Looks pretty crude
What problems is the product solving and how is that benefiting you?
a visual to show associates their current team and areas to improve.
Even though it was my first time seeing it, its user-friendly UI made it easy to operate with.
What do you like best about the product?
Friendly interface
Drag and drop
It allows to export and import files
Useful Tips
Good costumers service
Drag and drop
It allows to export and import files
Useful Tips
Good costumers service
What do you dislike about the product?
It would be grate to have video tutorials
What problems is the product solving and how is that benefiting you?
I am using it to build our org chart and help people understandt how our structure works. Also, it keeps a database of the person and his/her trainings.
When I change something it changes for all and I don't need to send the file again and again.
Because we work mostly from our homes it allows us to have a work space and brainstorm ideas.
When I change something it changes for all and I don't need to send the file again and again.
Because we work mostly from our homes it allows us to have a work space and brainstorm ideas.
Lucid came a long way since 10/2019, but it's missing crucial integrations/curated self-help content
What do you like best about the product?
Interface, ease of use, some of the integrations, speed of development for new features. Easy to administer users and licenses compared to the nightmare that is Miro. I have advanced expertise in both tools, so I'm writing this based on my experience with each compared to the other.
What do you dislike about the product?
The Jira integration lacks support for custom fields that prevent 2-way synchronization between LS and Jira for instances that have custom fields that are marked required and which prevent saving/creating new work items. This has been a long-promised capability that has yet to be implemented. Miro figured it out, but it does not seem to warrant the level of priority that other features seem to have gotten over the last 3+ years.
LS lacks a table function, like what you get in Miro, which means you are unable to create a table, place content in the cells, and be able to move the table around the page along with the content that moves with it. The table should have the ability to dynamically expand to the content, and the content sticks within the cell. It should also have the ability to select whole rows/columns/cells and be able to customize color, font, and shading.
One comment from a fellow user of both tools is that the Self-Service content is miles behind Miro's Miroversity. There are so many different ways to use Miro, and explanations of how to use are sorely lacking. It helps to have well-thought-out video and text content that explains the templates, usage of the tool, and best practices.
LS lacks a table function, like what you get in Miro, which means you are unable to create a table, place content in the cells, and be able to move the table around the page along with the content that moves with it. The table should have the ability to dynamically expand to the content, and the content sticks within the cell. It should also have the ability to select whole rows/columns/cells and be able to customize color, font, and shading.
One comment from a fellow user of both tools is that the Self-Service content is miles behind Miro's Miroversity. There are so many different ways to use Miro, and explanations of how to use are sorely lacking. It helps to have well-thought-out video and text content that explains the templates, usage of the tool, and best practices.
What problems is the product solving and how is that benefiting you?
Provides remote colleagues the ability to participate in PI Planning and be fully engaged with the content being generated throughout our meetings rather than have to peer into their screen through a camera and at stickies on the physical boards in the room.
Good for system design
What do you like best about the product?
Its flexibilty to move things and chart around
What do you dislike about the product?
Everytime you have to double click a box for some reason to edit which becomes tedious when we are doing tones of copy paste operations.
What problems is the product solving and how is that benefiting you?
It is helping us to parse the documents and determing the workflow of the processes across the org.
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