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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,679 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Diane H.

Creates great charts, bit not the most intuitive

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
I like that it has a comprehensive suite of templates for a variety of use cases. This helps with inspiration and means you're not building everything from scratch.
What do you dislike about the product?
I didn't find it particularly intuitive on my first try. I think the UI could do with more hover over for a pop up with more information so people new to the software can get up to speed faster.
What problems is the product solving and how is that benefiting you?
Allows us to create a product marketing roadmap for the year to share with other teams. Helps with collaboration.


    Kruti B.

Good experience but there is scope of improvement.

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
I really like the conditional formatting functionality fir Org Charts
What do you dislike about the product?
I do not like how the org chart after the 4th level becomes a horizontal chart.
What problems is the product solving and how is that benefiting you?
I like how we can link a data source to create an Org Chart and apply conditional formatting to it.


    Financial Services

Retro Resource

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
My favorite part of Lucid is that it is very collaborative. The ease of use and features provided such as voting, color coding, real-time collaboration, and the ability to take the information gathered and turn it into an actionable process is great!
What do you dislike about the product?
I wish that I could create a template for my Retro that can be used and reused with new individuals. My team had never used it before and they made of mess of my beginning product. I would like to be able to set a master view and a collaborative view that keeps my instruction and processes from being editable.
What problems is the product solving and how is that benefiting you?
Indeed, a focused yet relaxed approach can be remarkably effective when gathering process improvements. By maintaining a balance between concentration and ease, we create an environment conducive to creativity, collaboration, and insightful problem-solving.

In this state of flow, ideas flow freely, and participants feel more open to sharing their perspectives. It’s akin to a gentle stream—purposeful, yet unforced. As we navigate this process, let’s embrace the tranquility that allows innovation to flourish.


    Krzysztof S.

Review

  • February 05, 2024
  • Review provided by G2

What do you like best about the product?
It allows to easily create diagrams and schemas both for software engineers and managers
What do you dislike about the product?
I wish it had option on live-creating uml diagrams.
What problems is the product solving and how is that benefiting you?
Creating system design diagrams.


    Manufacturing

Just getting started. I've tried Chart, but not Spark

  • February 05, 2024
  • Review provided by G2

What do you like best about the product?
Similar interface to Miro, Visio, etc. Hi!
What do you dislike about the product?
Confused about what capabilities are in Chart vs Spark and what the difference is
What problems is the product solving and how is that benefiting you?
brainstorming, diagrams, org charts, workflows


    Alison Z.

Virtual collaboration tool

  • February 05, 2024
  • Review provided by G2

What do you like best about the product?
You can collaborate in real-time with other users. You can send others a link to work from rather than having to create a pdf to mark up. Easily create org charts/flow charts using AI generation.
What do you dislike about the product?
To edit and create, you need to be granted a license by the administrator. Zoom and scroll is very temperamental.
What problems is the product solving and how is that benefiting you?
Real-time collaboration. Intuitive user interface.


    Apparel & Fashion

Positive experience using Lucidcharts

  • January 18, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use if very helpful. Using the suite makes communication very easy and helps sort information and display processes.
What do you dislike about the product?
There could be more customization with how you want to display information. I wish there was an autosnap to the middle of a bubble because if I make a bubble and drag it to an arrow it is difficult to line up properly.
What problems is the product solving and how is that benefiting you?
Ease of displaying processes helps us see the details and what then can be fixed. I really like the decision bubble because there are many yes/no steps in processes.


    Alessia D.

easy to use but very beyond Miro

  • December 22, 2023
  • Review provided by G2

What do you like best about the product?
Intuitive, simple to use and to add other people to collaborate
What do you dislike about the product?
I was used to Miro and I would love to see a little bit more ready made templates that allow quicker collaboration.
It would be nice to have a calendar template that operates like a calendar and would not need stickies for instance. Same applies for Kanban boards.
Have a look at Miro, their templating is super helpful
What problems is the product solving and how is that benefiting you?
I am not a fan of slides as they aren't easy to collaborate. I use boards a lot for career development plans with my team as well as team meetings


    Deivydas R.

Very simple to use diagramming tool for day-to-day operations

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Firstly, what comes to mind is how easy it is to use. The overall UI and UX are reminiscent of any other text editor, providing a quick way to dive into work and promptly create new diagrams.
Additionally, this tool proves handy when there's a requirement to collaborate on the same diagram with others simultaneously, particularly in scenarios such as System Design interviews where interviewees need to showcase their software architecture skills.
Lastly, the tool boasts a wide array of integrations. It is truly beneficial when a tool is easily integrable and can be seamlessly used across different platforms.
What do you dislike about the product?
Overall, the primary drawback from my perspective is the cost of the tool. There are specific tools available for free that provide all the necessary features for creating diagrams. Additionally, at times, this tool feels a bit sluggish, with small diagrams taking quite some time to load.
What problems is the product solving and how is that benefiting you?
It definitely helps me to be efficient in diagramming our software architecture. Also, the real-time collaborative mode greatly helps when dealing with interviews.


    Tomas V.

Good enough at what it does

  • December 18, 2023
  • Review provided by G2

What do you like best about the product?
Our company ahve been using Lucidchart for quite some time now, and I've never encountered any major problems with it. It's very easy to get started and create charts. I really love collaboration tools! It's been my go to tool when doing Retros during sprint work, and other times when collaboration is needed. There is quite a lot of choices to make charts easily navigable and aestetically pleasing, wihthout sacrificing functionality
What do you dislike about the product?
The licensing is a bit of a pain, but at least you can view created charts without Lucid Suite license
What problems is the product solving and how is that benefiting you?
Lucidchart helps to draw up ideas and schemas, and share them easily between other people. Currently my main usecase is drawing IT architecture diagrams