I am using it to create a process document showing a process flow with a timeline.
I'm using the web version.
Lucid
Lucid SoftwareExternal reviews
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Real-time collaboration, with everyone working on the same version of a document, decreased project development time
What is our primary use case?
How has it helped my organization?
It provides real-time collaboration so that everyone is accessing and working on the same version of a document and that has made the project development process faster. I've tried it with a few of my team members, and we've all worked on things simultaneously. The application provided good, real-time updates of the changes that were being made. It saved us almost a week getting the final product out.
The ability to look at a diagram, rather than reading through written documents, also saves time and money, absolutely. My manager wanted a visual representation of the process flow, and Lucidchart helped immensely. I was stuck for two to three months when trying to make a visual representation of the process flow and I wasn't able to get it done. Using Lucidchart, I did it in one day. I asked for a week, but I went back with the final process flow and diagram within a day, which was really surprising. They were expecting me to take a week to build it. It has increased efficiency and productivity
What is most valuable?
The templates are quite valuable, as is the fact that you can export to PDF, to a Visio document, or as a picture. These are valuable features for me because they give me the ability to make changes in any other product that I'm using. I'm not bound by one platform.
When it comes to documenting things like processes and systems, it's pretty good. Everything is already created via a template and then you just input your details and make the small changes as necessary. It's quite time-efficient and easy to create charts.
And it is definitely important that it accommodates both Mac and PC users so that you are not bound to one kind of operating system. In organizations there are different users. Somebody will be using a Mac and somebody else will be using a Windows PC. It's essential that the tool is created for both operating systems instead of just one.
What needs improvement?
One area for improvement is the fact that I had to create two sheets. I had to create a process flow diagram, and I had to create a timeline. I wasn't able to do that in one sheet. If they could add that kind of feature, where you could input a timeline and different types of templates into one worksheet, that would be really useful. I had to include two and then cut and paste, and that was an extra step for me.
For how long have I used the solution?
I've been using Lucidchart for four weeks.
What do I think about the stability of the solution?
While using it on the web, it has been pretty stable. It would be even better if I could use it as enterprise-wide software as a service, and not on the web.
What do I think about the scalability of the solution?
I believe it is pretty scalable but I can't judge how it would perform if it was deployed on a server, whether that server was Lucidchart's or on-premises. But my initial impression is that it is quite scalable.
It is currently being used within my team only, consisting of three people, and we are all business support analysts or service analysts. I don't have the power to decide if it will be deployed further in my organization, but I would definitely recommend it. We could submit ideas of new, cool applications that would be helpful for our organization. I'm definitely going to do that.
How are customer service and support?
I haven't used tech support because it is fairly simple to use.
Which solution did I use previously and why did I switch?
I went with it because we couldn't do certain things in Visio. I was Googling my use case and Lucidchart gave me templates and options that could combine to create a single process diagram with a timeline.
Switching from Visio to Lucidchart, was pretty easy. I was able to import my Visio files into the solution. That was pretty important because we had other process diagrams already created in Visio. We had to bring them over to Lucidchart so that we maintain them in a single platform.
How was the initial setup?
The setup is straightforward. There was no deployment because I'm using the application on the web.
What was our ROI?
I have definitely seen a return on investment in the amount of time it has saved versus the fees I had to pay. If I would have spent a week working on a product and still not have been able to get to the final diagram, that would have wasted a lot of man-hours.
What's my experience with pricing, setup cost, and licensing?
The licensing is pretty cost-effective but I haven't considered it on an enterprise level.
Which other solutions did I evaluate?
Visio is fine for creating charts but I found it difficult to go through the Help section and find out how to do things in Visio. Lucidchart was easy to navigate and provided an easy way to build a chart. Using Visio was very time-consuming while Lucidchart was intuitive.
Lucidchart's capabilities for visualizing and understanding process flows or workflows are pretty good. With Visio, there's one thing that is missing when creating process flows. If I have to create direction arrows from one box to another, it is easier in Lucidchart to connect them. And it is very intuitive in the sense that it automatically does so if it is a sequential process, and that functionality does not exist in Visio.
I briefly tried another tool from Atlassian but it had the limitation of only working within Atlassian's tools. That was the only other product that I considered before Lucidchart.
What other advice do I have?
Lucidchart is quite interesting and an easy-to-use application. It offers you a range of templates that are ready to use. You can import your previous files from any other platform that you were using. It has various integrations that can be very beneficial if you are using enterprise applications like Slack and Salesforce, for example.
I have not tested the integrations but I expect they are quite useful because we use Atlassian Confluence and it would really be good to directly export from this application to Confluence. We do create process flows and flow charts in Confluence to make our customer base and to keep our Knowledge Base up to date. I haven't used the integrations because they have to go through a security review and be approved for use.
The biggest lesson I have learned from using it is that you need to take a leap of faith and try something new. Read the reviews, read the FAQs, and see the functionality. If you don't try, you won't get to know if it can help with what you are doing.
Awesome Tool
What do you like best about the product?
I really like the simplicity of lucid chart.
What do you dislike about the product?
There isn't anything I dislike about lucid.
What problems is the product solving and how is that benefiting you?
I use lucid chart for B2C process flow. It helps people understand the steps needed for build-out.
Lucidchart is a fantastic digital tool.
What do you like best about the product?
I love Lucidchart for its templates and ease of use. This tool has made it incredibly easy to create mind maps, process flows, and org charts. I've used it multiple times for various capabilities and it has always proven successful in meeting my needs and providing the necessary outcomes for me to get the job done.
What do you dislike about the product?
I dislike the default view that appears zoomed-out. Both the desktop and the mobile version seem to zoom out far from the content I've created. I have to zoom in quite a bit to read what I've created and when I zoom in I'm unable to see the entire chart and/or process flow. The mobile app is also sometimes a bit hard to use.
What problems is the product solving and how is that benefiting you?
I am ale to mind map my thoughts and work through my organization's processes. This has been an incredible tool for me to create visuals to pair with my organizations standard operating procedures.
User friendly interface
What do you like best about the product?
I have tried many alternatives with similar purpose but by far this is the best. User friendly interface is easier to use and adapt. Allows Collaborative and real time on screen sketching. great for team discussions and communication. Runs without any hassle. Vector drawing tools, color options and brushe sizes. Allows screenshots to be pasted directly, reduces hassle. The grid helps it easier for sketching, and clear background.
What do you dislike about the product?
incorporation of further tools and vector support. Real time chat box and communication tools shall be added. Calling or video calling maybe, for easir communication. Being a designer, we need tools to supprt vectors, although Lucid has some, but further addition is required for easier communication. The interface is wonderful on copmuter but becomes difficult to control and work on phones or tabs (smaller screen).
Color fill tool in the created shapes Color fill tool in the created shapes The interface is wonderful on copmuter but becomes difficult to control and work on phones or tabs (smaller screen). The interface is wonderful on copmuter but becomes difficult to control and work on phones or tabs (smaller screen).
Color fill tool in the created shapes Color fill tool in the created shapes The interface is wonderful on copmuter but becomes difficult to control and work on phones or tabs (smaller screen). The interface is wonderful on copmuter but becomes difficult to control and work on phones or tabs (smaller screen).
What problems is the product solving and how is that benefiting you?
Team communication and helps in taking quick discussions, Collaborative Interface and real time sketching allow better understanding. Real time chat box and communication tools shall be added. Calling or video calling maybe, for easir communication.Calling or video calling maybe, for easir communication. Vector drawing tools, color options and brushe sizes. Allows screenshots to be pasted directly, reduces hassle. The grid helps it easier for sketching, and clear background. The interface is wonderful on copmuter but becomes difficult to control and work on phones or tabs (smaller screen).
Recommendations to others considering the product:
must try
Creative Director
What do you like best about the product?
How easy and intuitive it is to use. Lucidspark helps me illustrate my goals with my team.
What do you dislike about the product?
I don't the price point. I wish it was a little more affordable.
What problems is the product solving and how is that benefiting you?
Being able to work from home while still being able to collaborate with my teammates in different parts of the world.
Fantastic Solution for Mapping Software Architecture Diagrams
What do you like best about the product?
It is straightforward to use the pre-configured icons to make easy-to-follow diagrams. My team can use the tool for brainstorming sessions with ease, which has solved a previous pain point of lacking an easy way to collaborate visually.
What do you dislike about the product?
I cannot think of any dislikes at this time.
What problems is the product solving and how is that benefiting you?
As part of a DevOps team, we handle many different moving pieces, and visualizing and understanding how they all work together can be pretty tricky without visual guides. Lucidchart enables us to quickly and easily diagram during brainstorming and create more polished diagrams later for presentation and maintenance.
This is my first time using it and immediately I can create amazing diagram in a short period.
What do you like best about the product?
i like the concept of search for library of template, drag and drops which ever icon that required
What do you dislike about the product?
Maybe the add text portion, which I find can be more ease to use.
What problems is the product solving and how is that benefiting you?
Usually due to client concerns which using diagram to set the assurance.
Brings your ideas to life!
What do you like best about the product?
The utmost ease of this useful tool; ready for beginners to jump right in. It tops the dread of eliminating tedious steps by each movement being contingent on the previous move.
Easily click, drag and drop for seamless use as you build out your idea as well as inspired with other ideas as you create.
Easily click, drag and drop for seamless use as you build out your idea as well as inspired with other ideas as you create.
What do you dislike about the product?
Initially, I was experiencing some trouble locating particular shapes. I later discovered this may have been due to the level of access I had.
Additionally, the original page setting, even though it is set up to provide the graph of the view, as you add the page will extend; if there is a way to have an overall background instead of the one basic page that would help in extending charts instead of rolling it across.
Additionally, the original page setting, even though it is set up to provide the graph of the view, as you add the page will extend; if there is a way to have an overall background instead of the one basic page that would help in extending charts instead of rolling it across.
What problems is the product solving and how is that benefiting you?
My current projects require a variety of clients, which provide individual products. With the use of Lucidchart, we are compacting a type of wiki overview of each client and the various products. Creating a wiki of particular products gives an overview of step-by-step processes taking place in the flow of business operations.
Very comparable to Visio
What do you like best about the product?
I've been a long-time Visio user, back to when it was owned ShapeWare and came on a single floppy. Yes, it's been a while. I'm entrenched and really like Visio. So maybe it's time for a change.
So my current employer is using Lucid as a drawing tool. OK, I say, I'll give it a go, Partially in the name of learning something new, partially to keep things constant with everyone else. So off I went.
Creating my first drawing (a swimlane sequence diagram for one of our software processes), I was struck by how easy it was to translate my skills from Visio. Shapes are on the left; the drawing tools are on the top, and the drawing surface is where you'd expect - front and center. Drawing and highlighting are straightforward, and page operations are also easy to figure out. The lassoing of items on the page is slightly different (touch versus enclosing), but that didn't take too long to figure out.
Printing is also relatively simple. It generates a document and opens the standard print dialog to send it to a printer. It looks like it supports most paper sizes and also custom sizes if you're sending it to a plotter or other device to print non-standard paper sizes.
The capability to edit documents anywhere is excellent. Visio I was locked to a workstation, but Lucid, being an online application, allows me to swap to another workstation, use my tablet, or pretty much any other device. There are apps for the iPad (and the iPhone) that can also allow editing, though I haven't needed to use those for more than some viewing so far.
So my current employer is using Lucid as a drawing tool. OK, I say, I'll give it a go, Partially in the name of learning something new, partially to keep things constant with everyone else. So off I went.
Creating my first drawing (a swimlane sequence diagram for one of our software processes), I was struck by how easy it was to translate my skills from Visio. Shapes are on the left; the drawing tools are on the top, and the drawing surface is where you'd expect - front and center. Drawing and highlighting are straightforward, and page operations are also easy to figure out. The lassoing of items on the page is slightly different (touch versus enclosing), but that didn't take too long to figure out.
Printing is also relatively simple. It generates a document and opens the standard print dialog to send it to a printer. It looks like it supports most paper sizes and also custom sizes if you're sending it to a plotter or other device to print non-standard paper sizes.
The capability to edit documents anywhere is excellent. Visio I was locked to a workstation, but Lucid, being an online application, allows me to swap to another workstation, use my tablet, or pretty much any other device. There are apps for the iPad (and the iPhone) that can also allow editing, though I haven't needed to use those for more than some viewing so far.
What do you dislike about the product?
One of the primary things I used Visio for is database modelling. While you can do this in Lucid, the feature in Visio allowed you to connect to an existing database and create the diagram. I am sure that Lucid will have a solution to fill this gap, along with other tasks that involve working with external data sources in the future.
What problems is the product solving and how is that benefiting you?
I am primarily using Lucid for documenting current processes for other developers to learn about how our systems work and interact with each other. Currently I amd drawing a lot of sequence diagrams, it also involves database diagrams and some object modeling.
Recommendations to others considering the product:
Get in there, play with it, draw something simple. Learn where things are, and then get more complicated.
Awesome and very helpful
What do you like best about the product?
The easy of the UI, drag and utilize all components to make charts, organigrams. Super easy to collaborate with others at work as well. I love my co-workers can see what I worked on, add their input, and collaborate. Super user friendly
What do you dislike about the product?
Mmm, hard to say; I have not found anything that I dislike.
What problems is the product solving and how is that benefiting you?
-Immediate collaboration with others
- Easy to use
- Easy to use
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