Lucid
Lucid SoftwareExternal reviews
7,679 reviews
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Robust And Outstanding Remote Team Collaboration Tool.
What do you like best about the product?
I use Lucid Visual Collaboration Suite for architecture diagrams, business process flow diagram and organization charts and it works pretty well. It is appropriate in any scenario where visual representation is needed to convey or present abstract concepts or future ideas yet to be created. Also, it provides a very flexible diagramming tool that helps teams focus focus more on the content than worrying about the tool.
What do you dislike about the product?
We have been using Lucid Visual Collaboration Suite for about 5 years now and there is nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
We needed a tool that will make it simple to showcase how processes are done from the beginning to the end, and Lucid Visual Collaboration Suite is the best choice. It's a great tool to have team members collaborate and generate brainstorming sessions.
Intuitive Diagramming Tools That Are Easy to Learn
What do you like best about the product?
The easy to use diagramming tools - very intuitive and easy to learn.
What do you dislike about the product?
At times it wasn't as evident which Lucid product to use.
What problems is the product solving and how is that benefiting you?
Laying out the customer journey for our reverse logistics team(s) and then identifying pain points to improve and where we can do a better job of streamlining the process.
Creating Complex Charts And Diagrams Made Easy With Lucid Visual Collaboration Suite.
What do you like best about the product?
Anytime we need to collaborate on complicated topics, we use Lucid Visual Collaboration Suite. It is a solid platform that is super easy to use and has a great support team. It is flexible and available, whether i am at home or in office. I like how it makes it quick and easy to build high quality, easily readable and professional diagrams that are uniform across the team.
What do you dislike about the product?
The only challenge is that data linking and formulas can be buggy, need to be re-created sometimes.
What problems is the product solving and how is that benefiting you?
When you need a tool that fosters easy collaboration and allows you to build complex technical diagrams and workflows quickly and easily, Lucid Visual Collaboration Suite is the real deal. We plan out processes such as workflow and marketing plans, and then use Lucid Visual Collaboration Suite to present the plans and execute them.
Effortless Process Visualization and Collaboration
What do you like best about the product?
I use Lucid Visual Collaboration Suite for documenting processes within our supply chain network, and it effectively answers crucial business questions about changes and differences. I absolutely love the intuitive nature of the tool, which makes answering queries straightforward. The layer feature stands out for its ability to allow multiple teams to display project dependencies in an easily understandable format, facilitating seamless collaboration sessions. The extensive variety of shapes and containers provided is another aspect I appreciate, as it caters to nearly every scenario. Even in rare cases where a specific shape isn't available, Lucid Visual Collaboration Suite is likely to include it in future updates. This richness of options aids in creating a clearer understanding of processes, beyond just what's visible on-screen. Additionally, I find it easy to integrate with other tools like Atlassian products such as Jira and Confluence, making it very handy. The initial setup was effortless, requiring just a simple drop of data followed by minor adjustments. Overall, Lucid Visual Collaboration Suite meets all my expectations, enabling me to perform my role successfully without any need for improvements.
What do you dislike about the product?
Not applicable, Lucid is great.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for documenting processes in our supply chain, answering 'what' questions with its intuitive tools, and enabling efficient collaboration through its layer feature and diverse shape options.
Effortless Data Migration and Daily Usability
What do you like best about the product?
Ease of use as it helps us to migrate existing data from MS Visio. The features are good and we use it almost every day. It is easy to implement.
What do you dislike about the product?
Nothing as of now. Based on how much I have used it, it looks promising.
What problems is the product solving and how is that benefiting you?
Helping in defining processes for various factions
Time-Saving Tool with Easy Diagramming
What do you like best about the product?
I love using Lucid Visual Collaboration Suite for creating technical diagrams and brainstorming design ideas. It excels at helping me clearly visualize complex designs and how services connect, which is far more intuitive than wading through dense documentation or code. The drag-and-drop feature is particularly invaluable, as it saves me a considerable amount of time and allows me to concentrate on the design process rather than getting bogged down by formatting issues. Additionally, the initial setup of the Lucid Visual Collaboration Suite was remarkably quick, allowing me to dive into my workflow without delay.
What do you dislike about the product?
Overall it works very well, but I'd like to see better diffing/version control. Something closer to git-style tracking would be beneficial so changes are easier to review and manage.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite helps visualize complex designs and connections, simplifying design brainstorming and saving time with drag-and-drop features. This allows me to concentrate on design rather than formatting.
Versatile and User-Friendly with Excellent Image Import
What do you like best about the product?
What stands out most about Lucid is how easy it is to get started. The implementation process was smooth and intuitive, requiring minimal onboarding time. Within a short span, our team was up and running, creating diagrams and collaborating without needing extensive training or support.
The user interface is clean and highly intuitive, which makes it easy to use frequently—even daily—for a variety of tasks like system design, process mapping, and brainstorming sessions. It’s become a go-to tool in our workflow, especially for cross-functional collaboration.
Another major plus is Lucid’s customer support. Whenever we’ve had questions or needed assistance, the support team has been responsive, knowledgeable, and genuinely helpful. Their documentation and learning resources are also top-notch, making it easy to explore more advanced features at our own pace.
Overall, Lucid strikes a great balance between power and simplicity, making it an indispensable part of our collaboration toolkit.
The user interface is clean and highly intuitive, which makes it easy to use frequently—even daily—for a variety of tasks like system design, process mapping, and brainstorming sessions. It’s become a go-to tool in our workflow, especially for cross-functional collaboration.
Another major plus is Lucid’s customer support. Whenever we’ve had questions or needed assistance, the support team has been responsive, knowledgeable, and genuinely helpful. Their documentation and learning resources are also top-notch, making it easy to explore more advanced features at our own pace.
Overall, Lucid strikes a great balance between power and simplicity, making it an indispensable part of our collaboration toolkit.
What do you dislike about the product?
While Lucid offers a powerful and intuitive platform for visual collaboration, there are a few areas where it could improve. One of the main drawbacks is performance—larger diagrams with many elements can sometimes cause the interface to lag, especially when multiple collaborators are editing simultaneously.
Additionally, while the tool integrates with many popular platforms, some integrations (like with Confluence or Jira) could be more seamless and customizable. There’s also a bit of a learning curve for new users unfamiliar with diagramming tools, particularly when trying to navigate advanced features or customize templates.
Lastly, the pricing structure might be a barrier for smaller teams or individual users, as many of the more advanced features are locked behind higher-tier plans.
Despite these points, the overall value and functionality of Lucid remain strong, and the platform continues to evolve with regular updates and improvements.
Additionally, while the tool integrates with many popular platforms, some integrations (like with Confluence or Jira) could be more seamless and customizable. There’s also a bit of a learning curve for new users unfamiliar with diagramming tools, particularly when trying to navigate advanced features or customize templates.
Lastly, the pricing structure might be a barrier for smaller teams or individual users, as many of the more advanced features are locked behind higher-tier plans.
Despite these points, the overall value and functionality of Lucid remain strong, and the platform continues to evolve with regular updates and improvements.
What problems is the product solving and how is that benefiting you?
Lucid helps us quickly visualize complex systems, making collaboration across teams seamless. It’s easy to implement, we use it daily, and their support is excellent whenever we need help.
Effortless Flowchart Creation for Business Needs
What do you like best about the product?
This tool is incredibly easy to use and works wonderfully for creating flow charts tailored to business needs. Its user-friendly design means that no training is necessary to get started.
What do you dislike about the product?
The software would benefit from an easy way to insert company logos and export documents to PDF. Additionally, setting the default layout to A4 would be helpful.
What problems is the product solving and how is that benefiting you?
Customer journey and process flow visualisation
Why I love LucidChart
What do you like best about the product?
The things that I live about the use of Lucid Chart wide range of shapes, ease of use, and the fact that its free is the cherry on top.
What do you dislike about the product?
The things that I disliked about the Lucid Visual Collaboration Suite is hard to implement complex diagrams and I found it finicky to implement some of the diagrams that I had used for my products.
What problems is the product solving and how is that benefiting you?
It solves me finding random software to implement my ideas for my business and projects.
Streamlining success in both collaboration and diagramming with Lucid Visual Collaboration Suite.
What do you like best about the product?
Lucid Visual Collaboration Suite provides an easy to use and understand interface with a lot of templates to get you started with strong visual collaboration quickly. It's a great online diagramming software that is very easy to use and has collaborative features for remote or global teams. Lucid Visual Collaboration Suite has greatly streamlined our business processes and addressed several key challenges.
What do you dislike about the product?
It can take users a bit to get used to the zoom and scroll interface but i wouldn't change it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite allows me to map out complex processes step-by-step, facilitating better communication within our team. It has addressed critical business problems related to communication, project management and organizational transparency, making it an essential asset for our organization's success.
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