What do you like best about the product?

I appreciate how Lucid Visual Collaboration Suite facilitates teamwork through real-time, visual collaboration.

What do you dislike about the product?

I dislike that Lucid Visual Collaboration Suite can sometimes feel slow or limited when handling large, complex projects.

What problems is the product solving and how is that benefiting you?

The Lucid Visual Collaboration Suite addresses the issue of disconnected teamwork by enabling real-time visual collaboration, allowing me to organize ideas, enhance communication, and work more efficiently with my team.

What do you like best about the product?

Its very user friendly and highly customizable as per the needs which makes it easier and quick to modify the templates accordingly based on the requirements.

What do you dislike about the product?

The premium features can be made available on a trial period basis in order to take an informed decision

What problems is the product solving and how is that benefiting you?

It helps me in quickly framing and visualizing thoughts into artefacts also for designing mockups and architectures

What do you like best about the product?

I have using Lucid Visual Collaboration Suite since 2023 as a Game Developer from my previous organization. I like how it allows me to visually collaborate with colleagues which help boost productivity in real-time. Lucidchart allows me to create diagrams and flowcharts that ease visualization of business processes automatically.

What do you dislike about the product?

I have never come across any flaw while using Lucid Visual Collaboration Suite apart from lack of offline access on the Android Apps which isn’t a big issue though.

What problems is the product solving and how is that benefiting you?

The main benefit that I relish with Lucid Visual Collaboration Suite is collaborating visually with teams in one place.

What do you like best about the product?

I love using the Lucid Visual Collaboration Suite because of its intuitive interface combined with powerful collaborative features, making the creation of clear, professional-looking diagrams both quick and easy. As an educator, the ability to simplify complex IT concepts and visually demonstrate ideas to my students is invaluable. The suite’s real-time collaboration capabilities allow multiple users to contribute and edit simultaneously, greatly enhancing engagement and teamwork among students during lectures and group projects. This functionality fosters an interactive and dynamic learning environment where students can add their inputs, ask questions, and collaborate on projects in real time, thus boosting their participation and understanding. Additionally, the ease and speed of its initial setup allow both my students and me to dive right into creating and collaborating, eliminating downtime and enhancing productivity. Switching from Microsoft Visio to Lucid Visual Collaboration Suite was influenced by its more intuitive interface, real-time collaborative features, and cloud-based access, all contributing to a seamless experience.

What do you dislike about the product?

Complex diagrams with many elements can be difficult to navigate, especially on devices with limited processing power. Additionally, there is a learning curve for students who are new to visual collaboration tools, particularly when using some of the advanced features. Improving performance for larger projects and providing more beginner-friendly tutorials or templates could enhance the overall user experience.

What problems is the product solving and how is that benefiting you?

I use Lucid Visual Collaboration Suite to simplify complex IT concepts, enhance student engagement with interactive content, and provide real-time collaborative features for group projects and remote discussions.

What do you like best about the product?

It is easy to work with my team to create software workflows.

What do you dislike about the product?

I don't like the occasional lag that occurs when working with my team. I would also like an easier way to share the lucid.app page to other collaborators.

What problems is the product solving and how is that benefiting you?

It helps me visualize and explain my data and work to my team.

What do you like best about the product?

The containers and conditional formatting controls are intuitive and performance of the application is quite fluid making the end result of my diagramming efforts to be quite beautiful.

What do you dislike about the product?

I did not experience any issue using this application and its makes it very easy for me to transform my ideas into diagram representation.

What problems is the product solving and how is that benefiting you?

Very good for creating flowcharts, diagrams and organizational structures that enable to to demonstrate strategic planning and accountability across the organization.

What do you like best about the product?

I like that the Lucid Visual Collaboration Suite feels natural and intuitive, much like standing in front of a whiteboard. This distinct experience sets it apart from other diagramming applications I have used. Additionally, the ease of initial setup with the software stands out as one of its best features, making it convenient to start using quickly without any hassle. Overall, I generally like it and appreciate its functionality.

What do you dislike about the product?

I sometimes wish there were more general shapes to use.

What problems is the product solving and how is that benefiting you?

I use Lucid Visual Collaboration Suite to solve complex project problems requiring collaboration, ensuring everyone is on the same page, and explaining complicated topics to large groups.

What do you like best about the product?

From the extensive collection of icons and connectors they offer, I always manage to find just the right fit each time for my diagrams, and the quick toolbar allows drag and drop enabling me to build diagrams rapidly and with minimal effort.

What do you dislike about the product?

Text editing could be improved to make it way more efficient than it currently is. Having to individually work each text input takes some time.

What problems is the product solving and how is that benefiting you?

Visually representing the flow of resources between the organization and our different partners which helps identify any gaps in the service delivery process.

What do you like best about the product?

Lucid Visual Collaboration Suite makes teamwork effortless. The real-time collaboration features are outstanding, multiple users can edit and comment on the same diagram simultaneously without lag. The integration with Google Workspace, Microsoft Teams, and Jira helps maintain smooth workflow continuity. I also appreciate the variety of professional templates and the intuitive drag-and-drop interface, which allows anyone to visualize complex systems, architectures, or workflows quickly. The version control and revision history are also extremely helpful when working with distributed teams. Lucid Visual Collaboration Suite makes teamwork effortless and very intuitive. The interface is easy to learn even for non-technical users, so onboarding the team and rolling it out across the organization was straightforward. We now use it almost every day for brainstorming, process mapping, and system/architecture diagrams.
I especially like the rich set of templates and advanced features (layers, data linking, comments, presentation mode, and Lucidspark boards) that let us move from rough ideas to clean, professional diagrams in one place. The integrations with tools like Google Workspace, Microsoft Teams, Jira, and Slack make it feel like a natural part of our existing workflow. Whenever we’ve needed help, Lucid’s documentation and support have been responsive and clear. Overall, it gives us a powerful, easy-to-use hub for visual collaboration. Lucid Visual Collaboration Suite makes teamwork effortless from both a user and implementation perspective. The interface is very intuitive, so our team picked it up quickly with minimal training, and rolling it out across the organization was straightforward, setting up workspaces, permissions, and integrations only took a short time. The real-time collaboration features are outstanding: multiple users can edit and comment on the same diagram simultaneously without lag, which we now rely on almost daily for brainstorming, process mapping, and system/architecture diagrams.
I also appreciate the variety of professional templates and the drag-and-drop editor, which make it easy for anyone to visualize complex systems or workflows quickly. The rich feature set (layers, data linking, comments, presentation mode, and Lucidspark boards) helps us move from rough ideas to polished deliverables in one place. Integrations with tools like Google Workspace, Microsoft Teams, Jira, and Slack fit smoothly into our existing workflow, and whenever we’ve needed help, Lucid’s documentation and support have been responsive and clear. Overall, it’s a powerful, easy-to-use, and easy-to-implement hub for visual collaboration.

What do you dislike about the product?

The main downside of Lucid Visual Collaboration Suite is that its rich feature set can sometimes feel overwhelming for new or occasional users. There are many advanced options spread across different menus, so it takes a bit of time and practice before everyone feels fully comfortable, especially in teams that don’t use it every day.

From an implementation and integration standpoint, the initial setup of permissions, SSO, and connections to tools like Jira or Slack can require some admin effort and coordination with IT. A few of the deeper integrations and advanced admin controls are also tied to higher-tier plans, which may be a limitation for smaller teams. When diagrams become very large or include many layers and objects, the performance in the browser can slow down slightly, and working offline is not really an option, so a stable internet connection is essential. None of these are deal-breakers, but they are areas where the experience could be smoother given how frequently we rely on the tool.

What problems is the product solving and how is that benefiting you?

Lucid Visual Collaboration Suite solves the challenge of disconnected communication and lack of visual clarity across distributed teams. Before adopting it, brainstorming, process documentation, and system design discussions were often fragmented across different tools and formats. Now, everything happens in one shared, visual workspace where everyone can contribute in real time.

It helps us align faster during planning sessions, architecture reviews, and project updates by turning abstract ideas into clear, structured diagrams that everyone understands. The integrations with Google Workspace, Microsoft Teams, Jira, and Slack ensure that our visual documentation stays connected to daily workflows, reducing context switching and email back-and-forth.

As a result, our team collaboration and decision-making have become much more efficient — meetings are shorter, documentation is more consistent, and onboarding new members is faster because all visual materials are organized and accessible in one place.

What do you like best about the product?

The interface is user-friendly and the wide range of templates makes it easy get started with flowchart creation. The infinite canvas and saves any changes instantly and the cloud access has been especially useful for remote work.

What do you dislike about the product?

I didn’t feel anything missing or to be stated as a con. The possibilities are endless to make my flowcharts stand out from others.

What problems is the product solving and how is that benefiting you?

For projects involving multiple teams this tool helps to create swimlane diagrams that clarify roles, responsibilities, and the flow of information across the different groups.