Lucid
Lucid SoftwareExternal reviews
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Powerful tool for flowcharts & diagrams
What do you like best about the product?
Lucidchart is very easy to use, having a good amount of icons, and you can also share the projects with your team members
What do you dislike about the product?
Slightly more expensive compared to competitive products
What problems is the product solving and how is that benefiting you?
I am using lucidchart to create process flow & diagrams for marketing. It is effortless to use, and you can explore options on the go, so no need to have specific training to use the product.
Lucidchart for Consulting
What do you like best about the product?
It's ease of use and ability to convey very complex logic.
What do you dislike about the product?
I haven't come across anything that I don't like.
What problems is the product solving and how is that benefiting you?
Data architecture for companies using Marketo.
Ideal for Sales Operations, More Intuitive & User-Friendly than Visio
What do you like best about the product?
If you do a significant amount of process engineering in your role/function than LucidChart is a critical tool to create process documentation. It's great for visualizing end-to-end process flows that draw attention to key activities, inputs and outputs, as well as deliverables across a process. The UI is much easier to navigate than Trello. I deeply appreciate the ability to upload/convert process flows that are in different file types.
What do you dislike about the product?
None at this time, will provide further feedback if anything comes up
What problems is the product solving and how is that benefiting you?
Process documentation support change management and improve onboarding experience to new or revitalized processes
Great User Experience
What do you like best about the product?
easy to use
makes great charts
easy presentation
makes great charts
easy presentation
What do you dislike about the product?
there is nothing that I dislike about using lucidchart
What problems is the product solving and how is that benefiting you?
Lucidchart helps me present complex ideas in an easy graphic format.
Well Designed
What do you like best about the product?
The application is well designed and easy to use.
What do you dislike about the product?
The application is only web based, I would like to be able to use this when working offline.
What problems is the product solving and how is that benefiting you?
No problems yet, the sharing of files has been useful in collaboration.
Unique way to collaborate creatively with a lot of people.
What do you like best about the product?
The interface is unique, how you can navigate/scroll around with 50+ people collaborating at once.
What do you dislike about the product?
We couldn't figure out how to "lock" a template, so once 50+ people were on the page, several things broke all at once.
What problems is the product solving and how is that benefiting you?
Collaboration with 50+ people- there was no better way to do it! We have creative idea boards from various discussions to guide the direction of our company.
Brainstorm with Lucidspark
What do you like best about the product?
I love the easy way you can organize and create brainstorming boards. Lucidspark makes the process simple.
What do you dislike about the product?
At times, I have trouble moving the screen to move the board to an empty spot.
What problems is the product solving and how is that benefiting you?
Right now, I am using it to plot out a series of books. The design of Lucidspark allows me to map out the timeline easy and gives me room to brainstorm scenes. The benefits is that you are able to keep it all in one spot.
Value add tool which enabled cross-functional and remote planning
What do you like best about the product?
Easy to pick-up and get going with the toolset
Being able to lock shapes/text boxes for templates
Scalability - being able to see everything on the board and then zoom-in to different areas
Easy of connecting arrows for sticky notes (process flow)
Auto sizing of text when adjusting sticky note size
Mini Map tool to navigate
Options to turn off cursors - very useful when 50+ people are working on the board
Being able to lock shapes/text boxes for templates
Scalability - being able to see everything on the board and then zoom-in to different areas
Easy of connecting arrows for sticky notes (process flow)
Auto sizing of text when adjusting sticky note size
Mini Map tool to navigate
Options to turn off cursors - very useful when 50+ people are working on the board
What do you dislike about the product?
Mini Map lags a little from the cursor
Ability to copy Excel table formatting onto the board
Ability to copy Excel table formatting onto the board
What problems is the product solving and how is that benefiting you?
Used the tool for remote, cross-functional planning sessions with multiple stakeholders.
Recommendations to others considering the product:
Organize training sessions so people are familiar with the tool before using it.
If creating template backboards, ensure all items are locked.
If creating template backboards, ensure all items are locked.
Account Planning and Org Chart
What do you like best about the product?
Organizational chart capabilities are powerful to create living docs on the dynamically changing org charts
What do you dislike about the product?
I am still trying to understand the interaction with SFDC
What problems is the product solving and how is that benefiting you?
Mapping the roles and influences within an organization
Excellent virtual whiteboard for the remote-first team
What do you like best about the product?
I enjoy how Lucidspark provides excellent and intuitive design for collaboration, with comments, emojis, and GIF images to add spark along the way. It has a helpful two-way integration with JIRA to export cards as JIRA tickets or import existing tickets for discussion and collaboration. The Google Presentations plugin is also beneficial, taking the whiteboard view and sharing it out to the broader team or stakeholders. The grouping/ungrouping and locking help preserve and organize the chart components once they've solidified based on team feedback. The "create arrow" tool helps create a quick flow based on cards already built.
What do you dislike about the product?
One export capability is CSV, but I cannot use the exported CSV from a Lucidspark board to import into a new document. Therefore, I cannot preserve the chart data offline to bring it back at a later time. Furthermore, I cannot export from Miro (or another tool) to CSV and import the contents into Lucidspark, as we have teams that prefer differing whiteboard systems. Regarding the helpful JIRA integration, I accidentally created 16 cards in JIRA because the walk-through on export was unclear as I walked through the process. I had selected multiple chart components and was surprised to see every piece of the flow chart (including single word cards) export as JIRA stories. Unfortunately, since I cannot delete JIRA stories, that was a bit of an issue.
What problems is the product solving and how is that benefiting you?
I am looking to have a collaboration tool for our development team and product/design teams to interact and build out workflows to capture plans for new planned development. We have seen some of this so far and look forward to continued collaboration to provide business value.
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