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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,734 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Financial Services

Easy to use

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
It's simple to use and easy to create charts and diagrams. Its collaborative feature is also one of the best reasons to use lucidchart.
What do you dislike about the product?
It's overly simplified for designers like myself, but it does do the job.
What problems is the product solving and how is that benefiting you?
Translating stakeholder requirements into a logical flow so that we can find alignment amongst the team. The lucid chart will to help to identify gaps and opportunities.


    Information Technology and Services

Just the tool I needed

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
I was looking for a tool to make my own flowchart and didn't think it existed... Lucidchart is easy to use and perfect for making a customized flowchart that can expand and grow in any way you please.
What do you dislike about the product?
The only thing that I find a little frustrating with lucidchart is that typing directly into the bubbles can be hard to format correctly. I typically will copy and paste from Google docs. Not the worst problem, but could be fixed.
What problems is the product solving and how is that benefiting you?
I use Lucid hart to build a talking track for sales calls. I found a doc was too linear and hard to navigate quickly on a call. Now I can easily move around my flowchart to find all the information I'm looking for.


    Justin H.

Lucidchart review!

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
Ability to link external docs and websites from flows. Link sub flow to sub flow.
What do you dislike about the product?
Can be challenging to align direction arrows to center of boxes, snap to fit and alignment
What problems is the product solving and how is that benefiting you?
Documenting existing process flows, enhancement projects, future state process flows, org charts
Recommendations to others considering the product:
Definitely worth the try if using other tools. Super easy to use


    Information Technology and Services

There is a learning curve but once you get the hang of it, the possibilities are endless.

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
I love how user-friendly the platform is. I can drag and drop everything very easily. So much of the formatting is done automatically too which helps me save a lot of time.
What do you dislike about the product?
When I use Lucidchart, I almost always am using arrows. The arrows are such a great and important feature but I've grown very frustrated with them sometimes. They don't always listen to me and sometimes they pop up when I don't need them.
What problems is the product solving and how is that benefiting you?
I'm working on a project where I have to blueprint everything before actually entering them into Salesforce Marketing Cloud. We don't have all the data, so we can't mock these automations and journeys in Marketing Cloud, thus Lucidchart has been very helpful.
Recommendations to others considering the product:
Take some time to learn the platform!


    Colin M.

I work in lucid chart daily to collaborate with team members / communicate key topics

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
collaboration with team members on people, process, technology
What do you dislike about the product?
preselected templates wish there were a few more options (different items for process flows)
What problems is the product solving and how is that benefiting you?
documentation
Recommendations to others considering the product:
none


    Ann N.

Process Mapping and Sprints

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
Process map collaboration and sprint templates.
What do you dislike about the product?
Not enough features to map the process in detail. Sluggish.
What problems is the product solving and how is that benefiting you?
highly collaboration. Real time team collaboration get the work done with virtual team.
Recommendations to others considering the product:
For collaboration, the LucidChart is better compared to MS Visio.


    Financial Services

Humphrey's review

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
Lucidchart helps my team visualize what's normally hard to communicate verbally or in words.The UI is pretty simple to use and there's not a steep learning curve.
What do you dislike about the product?
Sometimes the connectors don't bend / flex the way that I'd like them to.
What problems is the product solving and how is that benefiting you?
We're diagraming code flow and architectural design. It's very easy to depict how a system will look like and what conditions / branches are in play. We're able to look at things from a higher level.


    Jason W.

The only player left in the game

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
Lucidchart has a great selection of templates to get you started and a great selection of shapes as well as the ability to add your own shapes. It's much easier to use than the alternatives and it's built from the ground up to an easy-to-use collaborative too.
What do you dislike about the product?
More granular permissions would be great and the ability to get notifications when files you shared are reshared. The ability to directly export drawings into other tools would really add to the ease of use.
What problems is the product solving and how is that benefiting you?
It's not just about creating diagrams and flows, it's about the ability to create a picture that tells the story when you aren't there to do so. LucidChart has allowed us to build detailed architectural diagrams and data flow diagrams of complex systems and make them available in an easy way that lets everyone participate.


    Computer Software

Review

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
I like the visual it creates to explain a workflow, who does what and when etc.
What do you dislike about the product?
Directing some of the arrows to link one item to another is confusing and a bit frustrating
What problems is the product solving and how is that benefiting you?
Again, the visual display clarifies the work for employees we're training. Being able to share among teammates is a plus, too.
Recommendations to others considering the product:
I'm not aware of similar products that can do as much.


    Linnea B.

Lucidchart review

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
Drag and drop. Easy to work with. Ability to download as PDF.
What do you dislike about the product?
Would like more standard shapes, such as a repeating cycle (circle with 2 arrows)
What problems is the product solving and how is that benefiting you?
No problems. Ease of making flowcharts & business process diagrams