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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,745 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Chris A.

Strong tool for visual diagramming

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
massive libraries of starter diagrams, toolkits, guides, etc. Robust set of shapes. Easy to use
What do you dislike about the product?
learning curve took at bit, esp coming from using another competing toolset. Took some adjustment.
What problems is the product solving and how is that benefiting you?
visual diagramming process flows, data-engineering pipelines, and technical schematics. Diagrams get people on the same page
Recommendations to others considering the product:
excellent tool


    Insurance

Great tool!

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
Lucidchart makes it easy to collaborate with peers on process maps and flow charts.
What do you dislike about the product?
The downside to using Lucidchart is the resource constraints it holds on your computer.
What problems is the product solving and how is that benefiting you?
I am creating process maps and flow charts for my department.
I am benefiting by using this product and feel more productive. My business performance has increased from using this application.
Recommendations to others considering the product:
Lucidchart is a great tool - I would recommend ensuring it's the right tool for you.


    Misha B.

I use Lucidchart daily and prefer it to visio, however, I find the load performance can be slow

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
Overall, Lucidchart is intuitive. I appreciate the publish functionality that allows you to share a live, view-only web-based version.
What do you dislike about the product?
I experience intermittent yet significant performance issues when trying to load Lucidchart. This has impacted my work and I would like to understand how to improve this going forward.
What problems is the product solving and how is that benefiting you?
In-time review of process maps/diagrams using the publish functional allows the team to work collectively online without having to all use or be familiar with Lucidchart.
Recommendations to others considering the product:
If you can, take advantage of the LinkedIn learning course for Lucidchart. It provides useful tips and will set you on your way to creating workflows, diagrams, and all other types of charts.


    Kirk J.

How and Why Lucidchart rocks!

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
It is control-oriented and NOT convenience-oriented.
I have been a designer since 1985 and I have seen a lot of bad design tools come and go.
I am grateful that Lucidchart focuses on allowing the user to have the right amount of control (the Adobe model).
Most of the bad design software try to make things easy on the user and take away design decisions (the Microsoft model).
What do you dislike about the product?
There are some limitations to the control like when I move a box that is joined to another the line connecting leaps to another part of the page.
I do not have the color control that I want
I would love keyboard control (up and down arrows with [shift] = x10) adjusting HSB colors
(There was a recent change in the default colors that I cannot get back. This is not a problem, but I have to juggle to use the pallet that I had created based on the old defaults.)
There may be more things that I dislike but mostly, I am self-taught and have not used any of the training so I assert that there are workarounds that I do not yet know.
What problems is the product solving and how is that benefiting you?
I am now a Business Process Improvement Analyst for a Solar company. We are defining our workflows to upgrade our growth. I use Lucidchart to bypass the granular and overcome the siloed nature of the companies departments.

A good clean flowchart provides clarity to teams. With clarity a shared vision becomes accessable.


    Pablo L.

I found Lucid improved a lot on the last years

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
It works very well, just a few times I found it down.
What do you dislike about the product?
Design of "forms" and tools could be more stylist
What problems is the product solving and how is that benefiting you?
I use it to generate shared understanding between different people.


    Kyle H.

Design anything

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
Lucidchart let's me get the critical components of my businesses designed quickly and effectively. Whether I'm building an app, a process, or trying to articulate an idea to others, I find the tool can accomplish any of these tasks.
What do you dislike about the product?
Sometimes I would rather have the speed the speed of simply diagramming as code. However there are a couple ways to inject plantuml into Lucidchart to get around this limitation.
What problems is the product solving and how is that benefiting you?
As an entrepreneur my use cases range from articulating a business process, to collaborating with my engineering team around our cloud hosting requirements, to putting together customer or investor facing documentation.


    Julie T.

Lucid Chart is flexible enough for all types of diagramming

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
The ability to use so many different shapes and templates that are customizable to your use case. It is really easy to use and share with others.
What do you dislike about the product?
I know there is a feature around dynamic lines that move with the shape but it is not turned on by default. I don't remember to do it while I am building a diagram and it frustrates me.
What problems is the product solving and how is that benefiting you?
I use it to map DNA matches in my genealogy business. Being able to build a family tree that has only the people I want has helped me to solve issues for clients who are looking for their birth parents. It creates a simple visual where tools like Ancestry.com can't do the same thing. It makes it easier to explain the process and the results to clients when there is a complex amount of DNA matches. I also use it with my Tech clients to map new system processes simply.


    Jose Luis L.

Lucid is my daily tool for graphical representation

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use
Cloud based, multi device anywhere
What do you dislike about the product?
Nothing specific. I have not identified something
What problems is the product solving and how is that benefiting you?
Easy to crate diagrams to communicate ideas


    Rob C.

Good product for conveying workflows and process flows

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
I've used Lucidchart for creating process flows and for creating wireframes. I find that it is particularly useful for thinking through new process flows. The usability is pretty straightforward in creating the flows as is the functionality to share those flows with colleagues so that they can review and comment.
What do you dislike about the product?
Lucidchart has some limited wireframing functionality. I can usually get what I need with some compromising, but I would love to see more common UX images and shapes available. Balsamiq is an example of a wireframing product that has a robust set of icons, images, and shapes. It would be great to see Lucidchart get to that level so that I could use Lucidchart for both steps in the early product design process: diagram the user flow and create the wireframes for the user facing screens.
What problems is the product solving and how is that benefiting you?
As a product manager, I use Lucidchart to first think through the user flows, and the product is pretty good for that purpose. Since my company doesn't have a product for creating wireframes, I make Lucidchart work for me as best as possible to think through the structure of the user-facing screens of the user flow that I created in Lucidchart.


    Financial Services

Good software for flowcharts

  • March 09, 2022
  • Review provided by G2

What do you like best about the product?
The collaboration features are excelent. I like that my company integrated SSO so I can work from anywhere.
What do you dislike about the product?
One of my colleagues created a shape palate but then rolled off the project. It does not seem to be possible to reassign ownership of the palate and it will have to be recreated.
What problems is the product solving and how is that benefiting you?
I was brought on a project to map current state processes throughout the firm using LucidChart. The tool was extremely helpful in doing so.
Recommendations to others considering the product:
If you need something cloud based and collaborative, this is an excellent choice.